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5 star

Times Square Edition New York
4.5/583 Reviews

Times Square Edition New York

Times Square New York|0.4km from Bank of America Tower
The first thing I will mention is that the hotel is 5 star and is expectedly, very expensive, being in the heart of Times Square. I took this into account when writing my review. If I am paying that much, my expectations would be higher than normal. I stayed for 12 nights over the Christmas and NY period so I obtained a very comprehensive view of the hotel and everything about it. Overall it was a very comfortable stay and the staff were always there to attend to any requests and issues. The moment I got out of my transfer car, there was a lovely young gentleman waiting to get all my bags and transport me upstairs to the reception. The check-in was reasonably flawless but there was a bit of confusion around the payment because of resort fees the hotel charges daily. I prepaid my booking and there was confusion over whether it included or excluded the resort fee. The reception area is immaculately presented and the bar and restaurant are both located here. I intended to use the gym during my stay, but didn't have time to even take a peek. Nor did I visit the bar or restaurant. There's way too many options outside to do that. The very polite and courteous young gentleman then took me up to my room. He showed me everything and away he went. I got a bit of a room upgrade which I highly appreciated and had a beautiful view of Times Square. I was on the 2nd highest floor, floor 39. The room is not big. It was adequate for one person but nothing more. I don't think I would be able to stay here if I was with another person. It would be too uncomfortable and I had to find space for my 2 suitcases and carry-on. The bathroom is open plan, with a door for the shower and toilet. A big problem I had in my room was that if it was windy you will hear a loud whistle coming through the bottom of the front door. It really annoyed me. I had to take the cover off the bed and make a snake shape to block the gap underneath the door to stop the noise. Even a bath towel didn't work. They need to fix this. The hotel is very new and the rooms are very beautifully equipped, presented and maintained. I was pleased to see that most of the things I requested before I arrived (some extra bath mats, bath towels, hand towels, face towels, mini fridge, bathroom scale) were mostly there upon arrival. I quantified the number of towels I needed as I was not getting any housekeeping during my 12 night stay but I did not get the quantity requested. I expected a bit more attention to detail for a 5 star hotel. Before I arrived I was asked if I was celebrating a special occasion and Guest Services pushed up my expectations as I was celebrating a special occassion and they said something nice, I assume maybe a cake or some alcohol would be waiting for me in the room. When I arrived there was nothing. And there was never going to be anything throughout my stay. I didn't mind and only remembered towards the end of the stay. When I enquired via email I was met with silence. They

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Top rated hotels in New York

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Hilton Garden Inn New York - Times Square Central
4/5109 Reviews
Times Square
The best thing about this hotel is the location. It's just steps from the southern part of Times Square. We had a floor-to-ceiling window with a view of the square and ball (it was December) which was awesome. Lots to see and do just steps away. Room and bathroom were small, which I expected for NYC. Everything was clean and housekeeping was friendly. Elevators can be slow, but they need to do something about check-in. It's horrible. Waited an hour in a cramped line with two young boys. Most parents nightmare. They should figure out a system to just text you when your room is ready. Then not everyone needs to come at the same time. There isn't enough room in the lobby. I would visit again but would request early check in or come much later.
The Chatwal, in the Unbound Collection by Hyatt
4.5/588 Reviews
Times Square
Worthy of being a veteran five-star hotel. In a place like New York, the room is really big and should be renovated. The room is intelligently controlled by Ipad. Compared to No Mad Hotel where I stayed for the first night, it was much better. BTW, Welcome chocolate is very delicious
Casablanca Hotel by Library Hotel Collection
4.7/5100 Reviews
Times Square
Located on the 43th Street of Times Square near 7th Ave, the hotel is in an excellent location, very close to the subway, convenient for transportation, shopping and eating. The hotel has a small facade and is a typical traditional old hotel. The decoration is very tasteful, but the facilities are relatively old, especially the air conditioning. The old buildings in New York can only be installed with window air conditioners because of history and structure, so it is not recommended to mind the air conditioning noise. The hotel room is small and the extra bed is difficult. Breakfast is a typical light meal, the variety is monotonous, but the coffee is unexpectedly delicious. This characteristic hotel is small and exquisite, and people who like it will like it, but it is not recommended to choose a modern star hotel.
The Knickerbocker Hotel
4.5/5114 Reviews
Times Square
Lovely hotel, great location, great rooms and nice staff. Our two rooms were really lovely. Great air conditioning. Quiet for New York. Location amazing, walk across the road to Times Square. Subway station close by. Door men were really helpful. Big thank you to Jimmy who was really helpful. Concierge was really helpful getting us great tickets to shows. Breakfast was ok. Charlie Parker Steak across the road had excellent steak.
Hotel Mela Times Square
3.5/542 Reviews
Times Square
Hotel location is good, very close to Times Square, Fifth Avenue, Central Park, etc., walking distance. Although the rooms are small, they are clean and the facilities are complete. When I arrived at the hotel, I had to charge the facility fee. I received $ 150 for 4 days.
AKA Times Square
4.4/542 Reviews
Times Square
Nice service apartment, the room has noise and also helps to change the room actively, it is too busy around, some noisy

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