Hotels Near H2O Sportz Phuket in Phuket

To be honest I am sad that I can’t put 5*stars for this hotel, but everything being “out of order” I can’t do it. I am not very sure why the owners have decided to open this hotel before everything is finished, because it just gives a costumer a very confusing experience. When we arrived we were told that the sauna is out of order, breakfast room is not finished, there is no poolside bar..basically a lot of things what are not finished, but when we booked it didn’t say in anywhere and was advertised as something that’s already there. When you arrive in a hotel and first thing you get is a row of bad news it makes you very disappointed. They told us that they will upgrade us in a better room, but actually the room they offered us was definitely NOT an upgrade. It had a smaller bed than the room before and there was no sitting area anymore. They were saying this is a more expensive room because it is one floor higher and has a view to the pool(!?) We told them that there is not even a couch anymore how can this be an upgrade? But they didn’t really understand what is our problem so they made us feel very stupid and we asked our previous room back, because that one was way better. They told us that pool view rooms don’t have couches in them, but later we saw that they did. But for sure we can say if you are thinking of booking and don’t care about the view then a superior mountain view room is better than the superior high floor room! In high floor pool view room you just have a hard bench and a queen bed instead of the king. They promised to make it all up to us ,but in the end they just ignored this situation and we were left in this “feeling stupid” situation. The other thing that happened with us a lot and we saw it also happening with others was that the keycard just stops working or doesn’t work from the beginning so you have to go to the reception a lot. Poolside bar and breakfast are they are still building,but what I saw they are probably going to be very nice. Sauna worked only one night and even then we didn’t have any lights inside and had to stay in a dark sauna what is not a problem , but still not a good sign..as the next day sauna was not working and in the end it went only until 40 degrees. Very disappointing. But the bed was truly amazing and absolutely new - definitely recommended! The gym was very good with a very good equipment, so definitely pack your running shoes. Maybe in the future it would be nice if there would be some water available in the gym. The swimming pool was very good, but sadly they didn’t have different towels for the pool (probably also something to add in the future!) Also the mirror in the room is in a very dark spot and you should definitely add some lights there. I think as a new and just opened place you should try to provide a better service, but I see if all the “mistakes” are fixed how it is going to be a very comfy place for a relaxing stay. If you go to stay there then have low expectations as the

Great place to stay, pool was really nice, room was huge and spotless, Staff were very welcoming and friendly if you are looking for access to beaches go elsewhere. Outstanding value for money. Lots of street food near by and the hotel restaurant was very good, its also a 3 minute stroll from a huge Big C supermarket. Would definitely stay again. The bed was a bit on the hard side but as I was using the hotel to get over jet lag for a couple of nights it was not really an issue, so nothing bad to say

The room feel dated. Air con is too cold and we weren't able to turn it down, so I had to wake up at night to turn the a/c off, then repeat through out the night. Breakfast buffet is quite good with both American breakfast and local choices. The pool is very nice. You can access the pool with out stepping out of the room. My kid enjoy the in-pool slide very much, which make me feel a lot better after having to wake up a few times during the night. I was going to give this hotel a 4 stars, until we found one cockroach in our room.

I like the hotel which is not too far from tourist areas, convenient for foods which are walking distance. However, the wifi is not stable, it keep broken off, and need to reconnect. The speed is not up to my expectation.

Resort is 40-50 mins drive from the Phuket airport. Not really near any beaches (30 min drive to the closest one) or town (20 min drive). Restaurants available around the lagoon area. Local road side restaurants on the main road. Boat arcade supermarket 5 mins walk from the resort front desk. Nice swimming pool, with kids playing area, and pool valleyball net available. Polite staffs. Good coffee at lighthouse cafe. Initially, we have booked a premier delux room with lagoon view. We arrived the resort entrance saying ”this looks nice”. But we checked in and realised we were not staying at the hotel wing. We were led to the marina/ lagoon side, which looked a lot like a retirement village. The room was large, nice view looking at the yachts. But the room was so neglected, and definitely needed some cleaning and re-furnishing done. Long story short, we had a long drive, we stayed the first night, and we would get a room change the next morning. Obviously, we didn't get a good night sleep. We approached the front desk, complaint about that room and wanted a room change. This was the first time I ever complaint about hotel room. Initially,the staffs wanted us the price difference, in the end offering a room at hotel wing, facing the pool with no extra cost. We checked out the room condition before accepting it. The difference was heaven and hell . Just want to thank front desk staffs for making room change available. This made the end of our trip on a high note. Just want to mention, although pool regulations said that no lifeguard on duty. But if pool attendant/staff sees young kids wander into pool without adult, staffs should intervene. One morning during breakfast hours, 3 kids walked into the pool , the oldest kid maybe only 7 yr old. The played at the kids area for 15-20 min unattended. The mother popped up from one of the rooms on 1st floor. The son decided jumped into deeper water. Lucky he didn't submerge straight away and managed to yell at his mother for help. Mother saved own son. Nobody would have noticed the kid was drowning if mom wasn't there.

Good location. 5 minute walk to the beach. Easy access to taxi's and tuk tuks right outside the hotel. Hotel is ”tired ” looking - several areas in need of repair around the pool (damaged tiles etc) jacuzzi didn't work. The shower in the room was shocking. Very low pressure and temperature changed from hot to cold throughout the shower. The glass door also wasn't long enough so the bathroom floor was soaked after every shower. Room very basic however clean enough. Lighting in the room was too low also which made the room seem rather dark. Robes,slippers and toiletries all provided and kept full throughout stay. More a 3 star resort than 4 in current condition

Location wise I would say u will need to spent quite a bit on travelling especially to the beach, u need to go 1 whole big round instead of crossing which the map make it seems to be. It’s not a happening location and far from those places of interest and the road always jam up with cars. Breakfast is the same everyday, I would say average but the bar food is good. The swimming pool area is good for families with kids as the slides is a big attraction other than that nothing special. The worst part is the hot water system is down during my stay, either u wait for that pathetic 6 shower rooms which they fix a water heater inside the bathroom or u just go ahead with seriously cold water and the shower room is so dirty n smelly with rubbish everywhere n choking drainage. Room house keeping is good, the staff tidy very neatly n clean. My humble opinion is if u r going for a better hotel with lower budget, this is a place u can consider but end of the days is walking n walking n walking or consider renting a motorbike or simply call a grab. U might save on the hotel room but spending more on transportation. From kata to Patong, easily average $500 batt not to say even further area. Thank you.

We stayed 3 nights and paid approx £62/night - pool access room. Check in was easy and our room was ready even though we were a few hours early. We had a pool access room so expected it to be located on the ground floor, however, it was actually on the 1st floor which required 2 flights of stairs to be climbed - no good if you are unable to do this. Access to the room from reception is down in a lift through an underground carpark and up 2 flights, its a bit of a trek!! The room was great though! Nice comfy bed and good shower. Outside deck had 2 loungers. You share the pool with 5 other rooms but we always had it to ourselves! The water was a good temperature, we enjoyed it a lot! The location of the hotel is 2 minutes' walk to bars and restaurants, 5 minutes to the main area with lots of nicer bars and eateries. The room was them clean and new towels and bedding each day, we really don't like this. We'd rather keep until we request a change. 4 bottles of complimentary water each day was excellent. Our only concerns with the room area is the lack of a net curtain/privacy glass on the windows. The view is lovely but you need to keep the curtains closed and the ledge at the staircase. The ledge sticks out a lot and hubby, nearly 6ft, banged his head a few times. We'd stay again and would recommend.

Nice hotel tucked away from busy bustling part of Phuket. Shuttle service is provided to bring guests out to beach or boat avenue. There's a few nice cafes and restaurant around boat avenue areas. Staff are attentive and always helpful to provide guidance on where to go, what to do. Definitely worth coming back for another stay :) Special call-out to some of the hotel staff - Kig on her friendliness, Cee for his great recommendation for local cuisine and Tangkwa, Big, Num, Baitoey for showing great hospitality. They simply and always put customers in their thoughts and ensured we have a great stay! Thanks for making this a memorable trip for me.

This property is near Phuket Airport and has a beautiful environment. I love the toiletries; they smell great and the facilities are fully equipped. I will stay here again next time I visit Phuket.