Home Inn Selected (Quanzhou Wanda Plaza) Guest Reviews
4.5/5
Good
478 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.5
Service4.6
Cleanliness4.5
Filter by:
Sort by:
All reviews(478)
Positive reviews(458)
Reviews with photos/video(85)
Friendly front desk staff(31)
Delicious breakfast(30)
Convenient for shopping(23)
Average sound insulation(21)
Near shopping area(15)
Perfect for business trips(12)
Convenient public transportation(7)
Tasty coffee(4)
Negative reviews(20)
Guest User
Business Double Room
Stayed in May 2024
Friends
3 review
2.2/5
Posted on May 27, 2024
Everything else is fine, but the water is so small that I can't use it.
Original TextTranslated by Google
Response from Property: Dear, we are very sorry that we were not able to provide you with a satisfactory accommodation experience. The basin was too small and we have investigated the problem and solved it. We hope to meet you again and give us a chance to apologize. Welcome to visit again! !
Wushierduhongcha
Business Double Room
Stayed in Feb 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Mar 2, 2024
In a small alley, there are quite a few takeaways nearby, which is convenient.
It's not far from the ancient city. Taxis cost about 20 yuan, and you can also ride a shared bike there. I think it's acceptable to walk there.
The old shop a few hundred meters away is quite good, serving beef soup and so on.
Original TextTranslated by Google
6/9
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Superior Double Room
Stayed in Nov 2023
Other
2 review
1.0/5
Posted on Dec 4, 2023
A very bad hotel. The service attitude of the staff is very bad. The photos in the room are completely different. The room I booked has a large window in the photo and it is very small after entering. The attitude of the staff is really bad. 

I didn't give any warning after I checked in. As a result, construction started early in the morning. It was very dangerous to throw construction waste from high altitude onto the pedestrian walkway.
The sanitary conditions are also very poor. When you open the toilet, there is soot inside. The light switch in the room is broken and has exposed wires.
Original TextTranslated by Google
Response from Property: Hello dear guests! We are very sorry that the problems surrounding the hotel have brought you a bad stay experience and that we have not been able to receive your five-star praise. First of all, thank you very much for your trust in choosing Xiaoru among many hotels. It is our duty to provide you with high-quality and considerate services. It is our responsibility to let you feel the warmth in a strange city and bring unexpected touches to your life. Remember to come often! !
niulikong
Superior Room (2 Beds)
Stayed in Mar 2024
Friends
8 review
5.0/5
Outstanding
Posted on Mar 4, 2024
The room was very clean and the service was excellent. Can wash and dry clothes. Opposite is the Starlight City, which is also very lively at night.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your affirmation of us. In order to provide you with a more detailed and thoughtful service experience, we have launched a new mobile phone scanning service. Many daily necessities and consumer goods can be submitted in the fastest time by scanning the mobile phone code. Delivered to your room, you who pursue excellence will feel as comfortable and convenient as at home even when you are traveling. Satisfaction only has a starting point and no end point. We will look forward to your next visit with sincerity, sincerity, heart and love. I wish you a good mood every day!
Guest User
Business Double Room
Stayed in Feb 2024
Business travelers
4 review
1.0/5
Posted on Feb 20, 2024
first! The service attitude is really bad! This is the first time in my life that I encountered such a bad receptionist! Normally, the hotel allows you to check out before 2pm. I have stayed in so many hotels, and this is the first time I encountered someone who said it was mandatory to check out before 12pm. We were eating out and returned to the hotel at close to 1pm, and they said they had postponed it for us. Got 1 hour to check out! The whole process was blackfaced. Is this the service attitude of hotel training? ? ? Because we were on a business trip, we asked the front desk if they could accommodate us until 2 o'clock, so that we could take a break and come down on time, but we were immediately sullen and ignored! They even criticized us earlier, saying that even though we are gold card members, if we have to go to Ctrip to place an order, their hotel will still give Ctrip a commission! Isn’t it normal for customers to freely choose which platform to place orders on? And shouldn’t members be more polite in their communication? ? ?
Secondly! There is no food hygiene at all! The breakfast auntie wore disposable gloves to clean up the leftovers from the guests. After wiping the table with a dirty rag, she directly helped us cook the noodles with the dirty gloves on. She immediately felt sick an hour after eating! The things are too dirty and the hygiene is poor!
at last! The front office manager was absent without permission. We didn't see anyone when we checked in or checked out. We only saw the manager when we returned to the hotel at noon to ask if we could accommodate the check out, and he still had such a bad attitude! The person who received us was an intern! Don’t interns need regular staff to supervise their coaching work?
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you for staying at BTG Home Inn Quanzhou Wanda Plaza and sharing your stay experience with us. Provide a comfortable environment and high-quality services to create a home away from home trip to Ludao. At the same time, we are sorry to hear that you did not have a perfect stay experience at the hotel. If you need any help, please feel free to contact me. Thank you again for sharing and looking forward to your stay again. Reply: Enthusiastic Xiaoru!
Guest User
Superior Double Room
Stayed in Feb 2024
Friends
9 review
2.5/5
Posted on Feb 2, 2024
Not recommended. The parking space is tight and extremely troublesome!
The hotel faces the street and the sound insulation is very poor. The noise from the street is very clear when I sleep at night. The big rooster starts crowing before six o'clock in the morning!
The sound of water flushing the toilet upstairs is very clear😭😭
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you for staying at BTG Home Inn Quanzhou Wanda Plaza and sharing your stay experience with us. Provide a comfortable environment and high-quality services to create a home away from home trip to Ludao. At the same time, we are sorry to hear that you did not have a perfect stay experience at the hotel. If you need any help, please feel free to contact me. Thank you again for sharing and looking forward to your stay again. Reply: Enthusiastic Xiaoru!
Guest User
Superior Double Room
Stayed in Feb 2024
Family
42 review
4.0/5
Very Good
Posted on Mar 5, 2024
The facilities are a bit old and the sanitary conditions are average