Whether traveling for business or for pleasure, the Best Western Estacion Central has it all. Guests staying at this award-winning Santiago hotel will receive the highest quality of customer service and find unbeatable amenities for an affordable price. Guests will enjoy well-appointed guest rooms featuring cable satellite television, work desk and free high-speed Internet access.
Start the day off right with a full breakfast and our daily facilities Guests traveling on business will also appreciate the variety of business services available on property including a business center. In addition to our modern facilities our excellent cuisine, our location stands out for the excellent connectivity and its proximity to the most attractive points of the city, as well as an attractive offer of places to visit such as galleries, shopping centers, historic sites as the Municipality of Santiago, the National Historical Museum, the Post Office Palace and the Chilean Museum of Pre-Columbian Art.
We are also just steps away from the main railway terminal, the University of Santiago, the San Borja Santiago subway station, bus terminals and Paseo Arauco Estacion Mall, which has shops, a supermarket, restaurants, cinema and a cultural hall.
Located just minutes from the Santiago International Airport, the Best Western Estacion Central is the ideal lodging spot while visiting the Santiago central area, close to the metro. Because our hotel is between two metro stations, it is very easy to go to any part of Santiago city. Families especially will enjoy the convenience of our family room. The hotel is 100% non-smoking. There are 150 rooms and 7 suites. The hotel also has two ballrooms, making a way to host different types of events, seating more than 200 people.
GGuest User2023.06.28
4,5/5,00 O Best Western Estacíon Central é um ótimo hotel. Ele possui quartos amplos e é bem confortável. O café da manhã é servido até às 10h e é bem farto, conta com variedades de frutas, cereais, pães, frios, ovos e linguiça. Os funcionários são bem receptivos e atenciosos. Eles disponibilizam uma marmitinha de café da manhã (sache de café, chá,fruta, sanduíche, iogurte) para que você possa levar no dia dos passeios, basta solicitar até as 21h na recepção. A região realmente não é boa mas o hotel conta com seguranças a disposição caso precise esperar algum uber ou taxi do lado de fora. Foi bem tranquilo pedir carros de aplicativo tanto durante o dia quanto durante a noite. Próximo ao hotel há uma estação da Turbus (estação alameda) e tem um metrô do outro lado da rua
With a stay at Black Cat Hostal Boutique in Santiago (Downtown Santiago), you'll be within a 5-minute drive of Palacio de la Moneda and Plaza de Armas. This hostal is 4.6 mi (7.4 km) from Costanera Center and 2.6 mi (4.1 km) from Medical Center Hospital Worker.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the hostal's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 8:30 AM to 11:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 29 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Shared bathrooms are provided.
2023.04.09
Had a lovely stay, friendly helpful staff and clean, modern, spacious rooms with stylish decor. Nice breakfast and reasonable price. Great location close to central Santiago, Santa Ana and Cumming subway stations and many restaurants. Would recommend to anyone.
A stay at Vr Suite Santiago places you in the heart of Santiago, within a 15-minute walk of Plaza de Armas and Palacio de la Moneda. This apartment is 4.1 mi (6.6 km) from Costanera Center and 2.2 mi (3.6 km) from Medical Center Hospital Worker.
Enjoy recreational amenities such as a seasonal outdoor pool and bicycles to rent. Additional features at this apartment include complimentary wireless internet access and concierge services.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 12 individually furnished guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided on request.
GGuest User2022.10.20
The hotel is located in the centre of the city, and the hotel is located in the centre of the city. And it would not be exaggeration to say that Marcelo and Karla deserve a prize for the best guests in the world. We hope to see them soon again! 5****** ... One of the best experiences we've ever had with a holiday rental. The hotel was very comfortable and very comfortable. 5******
Very Good
8 review
4.2/5
Price from
€32
per night
Check Availability
You Might Like
Hotels With BreakfastHotels With Twin RoomHotels With 1 Double BedHotels With Swimming PoolHotels With Free Cancellation
A stay at Almacruz Hotel y Centro de Convenciones places you in the heart of Santiago, within a 15-minute walk of Plaza de Armas and Palacio de la Moneda. This hotel is 3.2 mi (5.2 km) from Costanera Center and 1.5 mi (2.4 km) from Medical Center Hospital Worker.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at Vichuquen, one of the hotel's 2 restaurants, or stay in and take advantage of the room service.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Make yourself at home in one of the 162 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
GGuest User2023.03.24
The hotel is clean and located in the heart of Santiago. The staff are amazing. Everyone we encountered was friendly and helpful. There are bus and train stops within a couple of blocks of the hotel. Water, beer, wine and snacks are conveniently available for purchase in the lobby any time of the day or night. The hotel is still ramping up its operations to become more “full service” so some services, such as an in-house laundry service, are not yet available. The pool/bar area is beautiful and makes for a great place to hang out. Compared to a four star hotel in Chicago, some may find the interior a bit lacking, but my family and I really liked it.
Comfortable accommodation with a complete service, always with guest satisfaction in mind. Mercure Santiago Centro has a fitness center, pool, breakfast included, and free WIFI. We are located in one of the most famous districts in the capital.
GGuest User2023.07.10
We stayed in this hotel for two nights while visiting Santiago de Chile, and my experience was pretty good. Check-in process was smooth with no complaints other than the lack of staff to escort the luggage. We got a room in the middle of the building and the room was spacious and comfortable with working heater plus air conditioner for warning up from the chilly Santiago weather. Unfortunately we were unable to enjoy the breakfast due to the constraints of our tour but overall we had a very nice stay and would recommend this to anyone who's looking for a good accomodation in the centre of Santiago.
A stay at Hotel Sommelier Boutique places you in the heart of Santiago, within a 5-minute walk of Forest Park and Santa Lucia Hill. This ski hotel is 0.2 mi (0.3 km) from National Museum of Fine Arts and 0.5 mi (0.9 km) from National History Museum.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Stop by Restaurant Antaño for lunch, dinner, or brunch, where this restaurant specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Make yourself at home in one of the 24 guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 43-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
2024.03.16
My wife and I tried to check into the hotel a little earlier than expected and there were no rooms available. So the receptionist would hold our bags until we’d get back from our day out in Santiago. We enjoyed a great evening out in Santiago, and arrived back at the hotel at about 11 pm to check into our room. We walked into the hotel to check in and get our room key - there was no security guard outside, no requirement to swipe the room key, and the door does not automatically close. My wife and I were talking to the receptionist IN THE LOBBY, I mentioned to the receptionist that the door should automatically close or they should have someone at the door, a second later a thief snatched my wife’s phone, which was under her arm. The thief ran out, jumped into a waiting car, and took off. We sprinted after the man, but he was long gone. The hotel advised the Carabineros (Chilean police) wouldn’t arrive until 4 am, that they were having an unusually busy Tuesday night, and we might as well wait until tomorrow morning to file a police report. As we were going back and forth with the receptionist and my wife is crying hysterically, and we are advising guests walking in of what just occurred, the receptionist is trying to quiet us down and to not scare the guests. The receptionist was indifferent and ambivalent, no apologies, and showed no consideration. Not reporting it immediately was a critical mistake, and surely done on purpose by the hotel to avoid having a scene of several police officers and my wife crying in their lobby. After barely sleeping we went to the PDI, the sophisticated Chilean police investigators, they advised that they couldn’t take the report, had to be the carabineros. We went to a carabinero station and filed a report. At first, the carabineros gave us a very hard time for us not having filed the report immediately. Telling us we made a huge mistake by not reporting it immediately, and even thought it was a little over 12 hours since the incident occurred. However, after pleading with them, explaining what the hotel told us, stressing we are foreigners and do not know the laws in Chile, they finally made a report. The Hotel Sommelier Boutique is NOT safe and they do not care about their guests.
With a stay at Hotel Loreto in Santiago (Bellavista), you'll be within a 5-minute walk of Patronato and National Museum of Fine Arts. This ski hotel is 0.5 mi (0.9 km) from La Chascona and 0.8 mi (1.3 km) from Patio Bellavista.
Spend the day on the slopes, or enjoy other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and barbecue grills. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A cruise ship terminal shuttle is available for a surcharge.
Make yourself at home in one of the 23 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
With a stay at Rho Departamentos in Santiago (Providencia), you'll be within a 5-minute drive of Costanera Center and Medical Center Hospital Worker. This apartment is 2.4 mi (3.9 km) from Plaza de Armas and 3.1 mi (5 km) from Palacio de la Moneda.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities.
Make yourself at home in one of the 10 guestrooms, featuring kitchens with refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Find us in the heart of Santiago’s Providencia district, close to restaurants, bars, and public transport connections. We’re a short walk to shopping at the Costanera Center and panoramic views from the Sky Costanera. Discover museums and other cultural sites within a 30-minute drive. Perks include our outdoor pool, free WiFi, and free parking.
GGuest User2023.03.15
The warmest of welcome from a great team at Ugo Hotel. The hotel is well placed in a nice area. It was modern, very light, airy and clean. Our room (334) was on the third floor facing towards what looked like residential apartments. Our only wish was that our view hadn’t been slightly obscured by a wall to another part of the hotel. The reception / lobby / bar was a good place to sit. The main light hanging above made a statement. The room itself whilst not the biggest had everything we needed for a comfortable stay (3 night) during our tour. There were two big, very comfortable beds. This combined with the pillows supplied led to 3 good nights sleep. The second bed was great for laying clothes out and packing ‘ unpacking. The WC / Shower were in the ensuite with the washbasin just outside in an area divided from the bed space by a divider and hanging space. The shower was very good although some might find the floor slippy. There wasn’t a plug in the sink (by design). This was the moment we remembered the travel plug had been left at home. This was an inconvenience when shaving and meant that more water was used than might have been had there been one. We pointed this out as a water saving idea at reception who welcomed the positive feedback. There was good air-conditioning but like most you need to leave one of the key cards in if you want it to continue working when you go out. That said from an energy saving point of view it didn’t take long to cool the room down once we returned. We did turn the AC down at night as like most installations the noise can be a bit of a pain when trying to sleep. There was a good choice of food for breakfast and a nice looking bar with a fantastic team. Not everyone spoke English but we didn’t speak any Spanish but we got by just fine. We had some great Chilean wine and loved the Pisco Sour. Thanks to Laos Silizar for giving me his recipe. There is an enclosed garden area at the back close to the bar with a variety of seating among greenery and to one end a pool. The lifts were quick and we never had to wait more than a few seconds for one. There were two ice cream shops within seconds of the main entrance and a number of nice restaurants. The tallest building in Latin America Sky Costanera was only about a 10 minute walk away. By virtue of its height it has the highest viewing platform in Santiago, from where the 360 degree panoramic view from the 61st and 62nd floors including The Andes is exceptional. Beneath this is a very big shopping centre containing many restaurants of all sorts. We went our for a walk each evening in the direction of the adjoining residential. There were some nice apartment blocks / homes. The area was well lit and felt safe. To summarise we enjoyed staying at Ugo Hotel very much. All of the staff were fantastic. Postscript: Having left Santiago to visit Atacama we returned to Santiago and had a night in an airport hotel before flying home. Rather than stay within the conf
The ibis Manquehue hotel is comfortable and ideal for your stay, whether for business or leisure. The functional rooms have large beds, air conditioning and free WIFI, where couples, families or singles can be accommodated. It has a delicious breakfast, with different options, including vegan and gluten-free. The Kitchen restaurant offers food, with a 24-hour bar. As well, this is a pet-friendly hotel.
GGuest User2023.06.08
El hotel es muy bonito y tranquilo. El personal es increíble y siempre dispuesto a ayudar. Destacó sobre todo la amabilidad y atención de Eduardo. El restaurante es un imperdible ya que la comida está bien hecha y el desayuno vale la pena.
Very Good
118 review
4.1/5
Price from
€62
per night
Check Availability
See all Hotels near Almacén Maranatha
Top Pick Hotels near Almacén Maranatha
See all
Check out our most booked hotels near Almacén Maranatha from the past 30 days!
No.1
4.0/5
129 review
Courtyard Santiago Airport
Santiago | 3.23KM from Almacén Maranatha
"Great service""Great stay!"
Select dates to view prices
No.2
4.0/5
24 review
Hotel Diego de Almagro Aeropuerto
Santiago | 3.63KM from Almacén Maranatha
"Great service"
Select dates to view prices
No.3
4.5/5
50 review
City Express by Marriott Santiago Aeropuerto Chile
Santiago | 3.72KM from Almacén Maranatha
"Offers pick-up/drop-offs""Great service"
Select dates to view prices
No.4
4.3/5
76 review
Holiday Inn Santiago - Airport Terminal, an IHG Hotel
Santiago | 5.68KM from Almacén Maranatha
"Great stay!""Great rooms"
Select dates to view prices
No.5
5.0/5
1 review
Las Barrancas
Santiago | 1.09KM from Almacén Maranatha
"Good Location"
Select dates to view prices
No.6
4.2/5
13 review
Hotel HW High Wellness
Centro, Santiago | 6.86KM from Almacén Maranatha
"Good Location"
Select dates to view prices
Latest Reviews for Santiago hotels
See all
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.8/5
Outstanding
GGuest UserNice hotel, good service, excellent price:product relation from the front desk (Venezuelan), room maid, breakfast and particularly and reason for this review: Tibor, the young enthusiastic, though experienced barman. The next pictures show the drink, but the great taste you must experience yourself! Ask him about: Smoked Old Fashion (1st series) and last (for today): Scottish Business!
GGuest UserI loved this hotel! The staff was really wonderful and accommodating. Juan was at the front desk each morning with a greeting of ”Good Morning Madame.” Nicolas was very helpful in arranging my stay prior to the visit, which was helpful. Every staff member was really friendly and accommodating. They served a small breakfast buffet in the main level each morning, even cooked eggs to order if you'd like. I went to this country traveling as a solo female. This was a nice location because it's walking distance to several restaurants and a lovely park. I felt completely safe in the area. My favorite was the Peruvian restaurant! I had this amazing seabass dish with scallops and calamari with a sauce on top. This was all on a bed of risotto. Chilian wine...fantastic! I wasn't familiar with this region's wine and was surprised at how good it was. My meal, paired with a lovely Chilian Sauvignon Blanc Reserve was so delicious that I went back and had the same thing the next night.
There is also a hill about a mile away that has the Christ statue, that is very walkable. There is a Japanese Garden on the hill. If you can't walk there, there is a funicular and the Uber car service worked just as it does in the US. One tip, if you're from the US or North, the maps will be backwards on Google. Just google directions to get them in the direction you're going. I got lost the first day until I did my Google search on how to fix.
The only problem I had was the language. Very few people speak English. I even went to a restaurant, fine dining at a park, quite lovely, but nobody spoke English and the menu was only in Spanish. To make matters worse, my phone died! Be prepared with how to use Google Translate, that will help, but if your phone dies, you're dead in the water. I found it very hard to communicate with people, which would not have been as bad had I not been traveling alone. I found it to be very isolating. I even took a tour with an English-speaking guide. I thought great, now I can chat with people, but NO! It was a guide who spoke Spanish, then translated to Portuguese, then English. I was the only English-speaking person on the bus. The museums, a few are only available in Spanish so no point going to those if you don't speak Spanish.
Other than the language barrier, I had a lovely time. My highlight was my hotel and the staff!
JJon BarfootThis was not our usual pick for Santiago but we had meetings nearby and took a chance. The suburb that Almasur resides in is a quirky and friendly neighbourhood with a charming plaza of restaurants, cafes and bars. There are a few private schools and colleges, the Main Street is cobbled and lined with Plane trees so it has an atmosphere rather like Paris!The hotel is brand new and perfect for business with large rooms. The cafe bar down stairs is great for working and meeting. I will be staying here again.
GGuest UserGood morning, first of all, I would like say good things about the Doubletree Hilton Vitacura, was a great hotel, good location and close to the Mall and good restaurants around. Me and my 2 sisters and my mother stayed from 28/05 until 04/06 in the hotel and we were very proud with the service, all the employees were very friendly and helpful. Rooms were very comfortable and affordable. Breakfast was the best part, which offered lots of options cold and hot buffet for everyone and specially for the waiter Leonardo and everyone else that gave us a good service and was very good. I would really love to thank everyone from the hotel Concierge, Breakfast Team, Housekeeping, Front Desk people and we had a wonderful time. I recommend this hotel and hope to see u guys next time.
BBoarding_gate123My husband and I stayed in an executive room for 5 nights in January-February 2020 while holidaying around South America. Positives: - a massive fresh, clean and modern room with nice views - good breakfast buffet - good wifi - friendly staff, except for the breakfast staff who were a bit aloof. - within walking distance to the metro station. We Ubered a lot, and this worked fine. (Taxi drivers, however, struggled, to locate the hotel for some reason.) - a nice cocktail bar on the rooftop. Negatives: - we had repeated issues with lack of hot water in the shower. Not acceptable. - we had to ask four times to get our laundry picked up. - no room service for breakfast, lunch or dinner. We were travelling for 3 months and sometimes you're just too tired to venture out for food. Had this been a business trip, I'd had been absolutely appalled as I tend to have room service dinner so as to get a moment's rest and solitude. Simply inexcusable not to provide this service. - music from the cocktail bar carried into our room one night, necessitating earplugs (we were on the highest floor). - the cocktail bar is, understandably, very popular with locals. While I fully support the hotel also providing a space for locals, there should have been some tables (as well as sun loungers during the day) exclusively reserved for paying hotel guests, because it was quite difficult to grab a spot in the relatively small area both during the day and evening. (The hotel appeared to sell daytime pool passes to non-guests.) - about to check out, we called the concierge to ask someone to help us and come pick up our luggage. To our surprise, they informed us that this service was not provided (?!) and that they'd had to ask for permission from someone higher up to send someone to help us. I thought it was a joke at first, it sounded so absurd. When we checked in, there was a bellboy who automatically took all our luggage so making a big show about providing this when checking out was just very odd. All in all, however, a solid four-star hotel.
AAAYAThe best choice with perfect services. RQ Santa Magdalena Hotel was new and very comfortable hotel with so nice interior and exterior. It's so best location near of Mall Costanera Center and CBD. Very beautiful views. Also the hotel rooms with the kitchen, Including all kitchen equipments and accessories. Hotel's front desk was very kindly and warmly. My flight was in the morning early after my staying at the hotel. Front desk (Her name was Catalina) delivered my breakfast to my room previous day. Also she gave me very nice room with excellent views. The window was looking to the Sky Costanera Center, I'm so thankful for the hotel's front desk Catalina and her colleague who was a guy. I want to say them thank you so much again. See you soon in beautiful Santiago de Chile again 🇨🇱💕👍👍
ZZHENTAOThe environment is beautiful, the location is good, there is a large supermarket next to it, the rooms are comfortable and hygienic, and the morning is rich. Facilities are very user-friendly and the scenery outside the window is good. Good value for money, but also staying next time.
GGuest UserFirst vegan review. My wife and I are vegan and we were not expecting much. First day they had little cartons of almond milk but after that day they did not have any anymore. They have different fruits, strawberry, cantaloupe, no bananas, that's odd. and some not fresh fruit like pineapple in syrup. They also have coffee and tea. Oats that you can make with hot water from the nestle coffee maker hot water. Cereal like corn flakes and dry bread. Pool closed ”under maintenance” Bad things: Room key kept failing. Had to get it reprogrammed multiple times. Toilet does not flush well, had to do it multiple times. Soap bars are tiny and not very soapy. Might be the water but not sure. No free coffee in the room, just a hot water electric kettle Pros: Clean room. Good service. Across the street from a Starbucks, grocery store. Walking distance from bars/restaurants. Overall, a good option for a budget hotel.
CCUILIIn the upscale community, there are many good restaurants around, and there is a Chinese restaurant with street foods on the opposite side of the hotel. There are six recommended dishes, each of which is very good. Order a bottle of Chilean eighteen arhats, the price is similar to the supermarket. The design and decoration of the hotel is very artistic, and the first floor has sculptures and paintings for sale. The service is very good, the room is spacious, the breakfast choice is more, the welcome drink is available, and you can go to the terrace restaurant on the 9th floor. The companion said that the service is much better than the nearby Ritz Carlton service. I also borrowed a kettle from the front desk to boil hot water. The restaurant on the first floor is also very good and the price is reasonable. There is also a Japanese restaurant in the hotel. There are a shopping mall at three or four intersections.
JJairoKatherine was so nice and accommodating as I arrived late at night but she met me no issues. Full time front desk and pool was nice. Please remember these are apartments so no shampoo, bodywash or toothbrush etc. towels were left on bed and the bed was super soft and amazing! Very quiet and located block or so from palace in case you wanted to see the changing of the guard.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 5,000,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.