Shangri-La Hotels with Wi-Fi

I can only repeat what the other reviews are mentioning: it’s clean, got good amenities, but everything seems a bit old. We had some WiFi issues but when it was working it was good. In general, the service wasn’t that great. We arrived tired after a long drive, no help with parking the car or the luggage. Check in was the most rigorous we had, even checking all the flight and train numbers we took. Also didn’t allow us to take a rest first. We went on a hike and wanted to take some Baozi from the breakfast - forbidden (I found that in China this is usually no problem). However, I think for the price it’s fine and while it doesn’t look like it, it’s quite clean. Also the dinner was quite good, breakfast not so much.

What an amazing experience, not only by the hotel itself, but specially by the service given by the concierge Becky. Extremely helpful with us (non Chinese speakers): gave us tips of the city, arranged a trip by car to the most important spots around, offered her phone in case we needed help with translation… This is what really made a difference in our stay at Shangri La hotel. I hope her manager takes that into account since it was by far the best service recieved. Big big thanks to Becky, honestly, amazing service offered, not to mention her permanent smile and willingness to help us. Having said all that, the hotel management must improve the English spoken by their staff. We REALLY struggled… thank god we had google translate. Except our beloved Becky, nobody spoke any English, not even the basics… Will defo come back ;)

The hotel is very well located, right in the heart of Dukezong Ancient Town. You can get to all the main attractions in Dukezong by foot. The staff is also helpful. They helped us carry our luggage from the hotel to the gate of the old town after we checked out. The bedroom is spacious and cozy, it makes you feel in tune with the traditional ******* lifestyle.

We are travelling as a family with young kids. The location is convents located near the town centre, and 10 mins ride to airport. Besides View from room’s balcony is amazing, the staff are helpful and polite in assisting in all ways.

Yachajiao is a wonderful hotel with a spectacular location! Seated in the Tiger Leaping Gorge you have amazing views of the Yulong Snow Mountain. We stayed there for one night for our hike but if we had time we would gladly stay longer! The check in was smooth and fast, communication through WeChat was convenient and the food at the restaurant was delicious. Breakfast was a mix of Chinese and Western and gave us a good start for our hike. They have an outdoor pool with mountain views but it was sadly enough too cold in winter to try it out. The staff were friendly and very helpful! For sure we will remember this lovely guesthouse with the amazing views!

Awesome stay. We have only good things to say about this accommodation. Firstly, the location was absolutely perfect with easy car access and within short walking distance to the old town. Most importantly, the boss was very helpful and welcoming. We were thankful that he went above and beyond in helping to link us up for our tour transport which made it a seamless experience. Room was well designed, spacious and clean. Highly recommend.

Environment: The environment of Sangzhu Villa is really amazing. It is right next to the ancient city. When you go out, you will see the lively Moonlight Square. You can also see the night view of the ancient city at night, which is particularly beautiful. The courtyard of the hotel itself is also very distinctive. It feels like walking into a ******* home, quiet and comfortable. Hygiene: The room is very clean and you can see that it has been cleaned carefully. The sheets and quilt covers are all white, without any stains, so we feel very relieved to live here. The bathroom is also very tidy, without any peculiar smell, and very comfortable to use. Facilities: The facilities are also in place. There is floor heating in the room, which makes it warm in winter. There are also Internet, TV, and ******* fireplaces. It feels very warm to chat around the fireplace at night. What surprised me most was the luxurious copper-cast bathtub. It was so enjoyable to take a bath. Service: In terms of service, the staff of Sangzhu Villa are really enthusiastic. They greeted us with a smile as soon as we entered the door. If we need any help, they will solve it as soon as possible. The breakfast is also very rich, and there is butler-style service, which feels very considerate. In general, the accommodation experience at Sangzhu Villa was really great. The environment was beautiful, the hygiene was good, the facilities were complete, and the service was thoughtful. We were all very satisfied. Next time I come to Shangri-La, I will definitely choose here again. I also recommend it to friends who are going to Shangri-La. It is definitely worth staying here!

The hostel is very conveniently located along the trail, with a beautiful terrace where you can enjoy coffee and meals. The room was simple, with two separate beds and a private bathroom with a shower. Initially, there was no hot water, but the staff quickly addressed the issue and got it working. The room was equipped with heated sheets, a kettle, and extra blankets, making it comfortable for a one-night stay.

The place is located at the border of the ancient city. Therefore it’s easy to reach all places by feet or taxi and plenty of restaurants are around. Even by minus degrees you will not feel cold in the rooms and the shower water is close to steam… - breakfast was included and is a simplified Chinese breakfast. Coffee is basically not available. Cleaning could be better especially in bathroom. The place is led by young couples and they are helpful for any organization needed, even though just with translation. Overall it’s a good option in Shangri-La for which you should not plan more than one day & night visit.

Loved our stay at Arro Khampa and would surely come back! Our room was beautifully furnished, with unbeatable views of the central temples of Shangri La’s old town right out of our window on the second floor. Some of the members of staff can communicate pretty well in English, which was perfect to be able to schedule day trips around the region (which is stunning) and organise pick-ups to and from the railway station. Only ‘but’ to note was the quality of the included breakfast, which felt a bit subpar in comparison to pretty much everything else in this wonderful boutique hotel. Otherwise all fantastic!