Hotels in Sofia City Center, Sofia

PLUMBING ISSUES & SLOW SERVICE. The building looks lovely, newly renovated and in a great location. It is walking distance to most attractions. The staff were friendly, however I did have to ask multiple times for things before they were done (e.g., asking for an iron to be sent to the room, filling up empty toiletries). The toilet water turned brown 30 minutes after flushing which indicates a plumbing issue and is unsanitary. The rest of the room was clean. And they granted our request of having our 2 rooms next to each other. Overall a 3.5-4 star hotel due to the toilet and slow service.

Stayed in the budget small room. The room is very tiny. Ideal for someone travelling with little luggage and 1 or 2 nights. Clean room. Location is 25 mins walk from city center but there are trams nearby that takes you basically anywhere.

It was a good hotel in general. It was clean, the shower had good water pressure and hot water, which was very nice. The only disappointing thing was that when I entered the room, there were cigarette butts left behind, probably from the previous guest, and there was a half-drunk drink left in the minibar in the fridge. However, they dealt with the situation properly after I explained it to them.

Overall, I am very pleasantly surprised by the facilities and amenities the hotel has provided. I originally got a supreme double room, but due to some issues with my original room, I was upgraded to a suite. (Note: I was not yet checked in at the hotel when my room got changed.) The room was pretty clean, there were some finishing parts that need an upgrade and the shower definitely needs a curtain because water was splashing everywhere and only a glass at one sode didn’t do much, but overall the suite was pretty nice. My favorite part was the TV. I could easily go online to watch the reality shows I missed while I was away.

Positives: Great location. Minutes to Serdica, Lion’s Bridge metro stations and easy access to public buses, shops and eateries. Room was spacious and clean. Negatives: the door to enter the room is hard to open from inside- u need to step into the bathroom in order for the door to open wide. The area outside the room is not soundproof so the noise when people talk (in my case, kids talking and crying) is very loud and clearly heard.

The hotel has complete facilities, including a restaurant, swimming pool, and fitness room. The front desk staff is also very friendly. The room is also very large. Although the decoration style is a bit nostalgic, the overall experience is very good.

The hotel has a spa and fitness center. Compared to Western European spas in hotels, here you might receive one towel if you ask at the spa reception. Otherwise there are no others on disposal and there is no water dispenser. You have to buy it or bring it with you. The saunas could be more clean, especially the steam sauna, which was very dirty in the evening. To swim in the pool you need to buy a swimming cap. The food at the breakfast was very delicious, compared to other experiences I made in Sofia. It could be maybe different every day, because the only difference was how the potatoes were prepared. In any case, you have a variety of food to eat and you will not be hungry. I was in another Ramada hotel and this one was on a lower level than the one in Bucharest and needs a renovation in the rooms or in the restaurant. The chairs were dirty there.

The room is spacious and comfortable, the bed is comfortable, the view is wide, the sleep is good, the staff is warm and thoughtful, the service is good, the hotel is in a prime location, located in the city center, with convenient transportation, the breakfast is rich and very rich, and the room is clean

Great classy hotel. Very friendly and helpful staff. The outdoor ”wintergarden” is a great place to have a drink or lunch. The location is excellent in Sofia city center

The property is located in the center of Sofia, very close to the pedestrian zone. Fast WiFi. Clean showers and toilets. The kitchen is well-equipped. The room is clean and air-conditioned. The bed is comfortable. Towels and slippers are also provided. Daily room cleaning. The staff is very friendly and helpful. If you have an early flight, you can check out by leaving your keys in a special box. I highly recommend this property.