Located in Muscat (Al Ghubrah Ash Shamaliyyah), Muscat Express Hotel is within a 5-minute drive of Muscat Grand Mall and Oman Avenues Mall. This hotel is 1.9 mi (3.1 km) from Mohammed Al Ameen Mosque and 2 mi (3.2 km) from Panorama Mall.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 85 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
"Arrived in the early morning hours and the reception checked me in promptly. Breakfast was good and value for money. Eggs can be fried to your choice of style. The room was sufficiently big and facilities were adequate. Know this is a 3 star hotel only. Would recommend to stay if on a budget. Sound proofing was not too good but I don't mind as most of the time I was out."
Featured facilities: Airport Pick-up Service, Laundry Service (On-Site), Parking
Very Good
33 reviews
8.0/10
1 night
From €24
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9.0/10
Great
__cs68001045****This hotel offers great value for money, located right in the city center with convenient parking. The facilities are quite new, breakfast is good, and the service is excellent. We had a very comfortable stay. I've already recommended it to friends traveling to Muscat for Chinese New Year.
GGVitaliy84A pleasant, cozy hotel in a convenient area. It's a 10-minute walk to the Ruwi bus station. A bit dated, but still comfortable. Good price, and hearty, varied breakfasts.
In our room, the TV tuner wasn't working, and the refrigerator and TV outlets were swapped (the fridge would turn off during the day when I left the room, I only noticed in the evening that it hadn't been working all day).
There was a very unpleasant incident at breakfast on December 15th with a staff member wearing glasses. I arrived a bit earlier than my friend for breakfast, gave room number 415, and mentioned that my friend would join me in 5 minutes. When my friend arrived, the staff member asked for his room number. My friend couldn't remember it and was trying to check his card when the staff member's phone rang. He answered the phone, completely ignoring my friend. My friend stood waiting for several minutes while the staff member talked on the phone. Another staff member eventually invited him to breakfast. Later, the same staff member approached our table and announced that breakfast ended at 10:30, then started taking my friend's plate while he was still eating. Only after I told him we would be done within five minutes did he leave our table. I've never experienced such disrespect for guests. Usually, at other hotels, when breakfast ends, they close the buffet but guests are calmly allowed to finish what they've already taken; no one is rushed out. However, there were no such incidents on the following days, and we finished breakfast before 10:40.
All other staff members were very polite; I don't know what caused that specific behavior.
EEllyIt was unfortunate we couldn’t get to check in earlier because we arrived earlier so we stayed at the lobby for 9-10 hours despite many emails sent to give them a heads up. Overall our stay was decent. Breakfast was good and service was good too.
VVarvaraWe needed a hotel for one night, so we tried to find ”economy” class option and chose this hotel. I guess it's quite challenging in Oman. I was a bit disappointed with the experience.
The bedsheets and pillows are yellowish colour. So we slept on the duvet cover wearing our clothes.
There was an insect on the pillow. Was it a bedbug, a baby cockroach or a mite, I have no idea, but that was awful.
One of the windows was broken and open, so we had to sleep like that.
There was no ”dunes” view like somebody wrote here. The windows are dirty.
There are sanitary kits, slippers, 2 bottles of water, but all this don't outweigh the quality of beds.
I have to say that the breakfast is delicious with some traditional dishes what is very interesting.
Overall, there are, for sure, things to be improved in the rooms.
2231966****The room is spacious, and the breakfast menu changes daily. The hotel's location is excellent, with free parking downstairs. Although the in-room facilities are a bit dated, it's super convenient for dining and shopping nearby. It's a peaceful spot right in the heart of the action.
Ppol_kaaThe hotel has a very good location — most of the main attractions can be reached by taxi in about 15–20 minutes, which is very convenient.
The breakfast was excellent and very tasty, with a good variety. The local staff were extremely friendly, helpful, and genuinely kind — always ready to assist with a smile.
I was pleasantly surprised with a complimentary upgrade to a Deluxe room, which made my stay even more special. Such gestures really make a difference.
Overall, I highly recommend this hotel if you are staying in Muscat.
Thank you for the wonderful hospitality!
SSarah HsWe stayed here for three nights, the counter is 24 hours, all the hotel staff are very polite, the two single beds are quite big, the bathroom shower water is large, very comfortable, breakfast starts at 5:30 in the morning, it is the earliest hotel I have encountered on this trip that can use breakfast.
UUmer NallaBooked this for our 1st time visit to Oman and we stayed here for 12 days.
If you are only staying 2-3 days this hotel may be ok - but for longer stays I would not recommend.
Positives:
Great location if you like genuine Asian food - excellent cheap and mid-price restaurants within a few minutes walking distance - Indian Vegetarian and non-veg restaurants too.
Mosque within walking distance
Friendly helpful cleaning staff - most of them try their best to make your stay comfortable.
Very big room sizes
Good Wifi
Comfortable beds.
Free water bottles on request
Fairly easy to get OTaxi within 2-3 minutes each time.
Negatives:
Mould in the bathroom, water leaks out of the shower onto the main bathroom floor - making a slip hazard
No caddy in the shower to hold your soap or shampoo etc, so you have to keep bending down to the floor to get or put your shampoo bottle.
Shower pressure was very very low - so no refreshing shower after a long day out. It was enough to wash your body but takes several minutes (water was hot OK).
Some of the sockets in the room do not work - so you have to keep unplugging things to use something else.
When we asked for an iron, the gave us a barely functional one with steam controls missing and no heat level markings so you are scared to use it in case you get a shock and/or burn your clothes. The 1st ironing board we were given belonged in the bin - I am not exaggerating - the cover to the board was ripped in multiple places, and bits of metal were sticking out - guaranteed to rip your clothes when ironing. The 2nd ironing board was new but the cover did not stay in place - so you spent twice as long constantly re-adjusting the cover than ironing your clothes.
The hairdryer had a difference plug than the sockets in the room - luckily I had my own converter.
The access card for our room door kept resetting every single day for the 1st 6 days. Every evening we come back, go up to our room and the card does not work - so we have to go back down again to get the card programmed. One on evening, I had to go up and down the lift 4 times - yes 4 times - because the lady on reception seemed to hear the number 3 when I say 2 - I don't know how to confuse room xx2 for xx3 - English is my 1st language and I speak at conferences, and with English speaking colleagues and clients around the word every working day. Even though, the first two times I went down the card actually had a sticker with the room number on it - but she still managed to program the wrong room number twice. On the 3 visit, she gave me a new card - but still programmed the wrong room number. On the 4th visit she finally said 'ah you mean xx2 not xx3' - and then she laughed and shared a private joke with her colleague. I got the feeling she was bored of the job and liked to play games with the hotel guests to cheer herself up.
Eventually after 6 days of this, I complained to a male member of staff on the desk and he programmed the card once and it worked fine for the remaining days.
The small fridge freezer remained on 24x7 - even on the lowest setting - so you heard the constant buzzing sound all day and night. It even froze and ruined some of our fruit which was in the fridge section and not in the freezer section.
The batteries in the safety deposit box had corroded and you could not operate or program it. They gave us some keys for the safe, but they did not work properly - so we were scared to lock anything in the safe - in case you could not unlock it again - funny hah!
The shampoo and shower gel bottles were called something like Eco wash - but they were almost always only half full - so you had to use a single bottle of each every time you showered - so we probably used at least 45-50 bottles between us during our stay - what a waste of plastic.
NNargizaKhWe had a wonderful stay at this hotel in Oman. The staff were incredibly supportive, respectful, and always ready to help. Their kindness truly made our experience special and unforgettable.
A special thank you to the receptionist and the bellman who welcomed us on arrival and helped with our luggage. He was very supportive and kind, making us feel comfortable from the very first moment.
Thank you to the whole team for such a warm and memora
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