Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
457 reviews
9.2/10
1 night
From PLN 276
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Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Great
127 reviews
9.2/10
1 night
From PLN 334
Check Availability
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9.6/10
Amazing
QQamarjamilFrom the moment I arrived at the Mandarin Oriental, Muscat, I knew I was in for something special. The level of service was absolutely exceptional — warm, attentive, and always professional. Every staff member I encountered went above and beyond to ensure my stay was seamless and memorable.
The hotel itself is spotless, with immaculate attention to detail in every corner. My room was beautifully designed, blending elegance with comfort, and the views were nothing short of breathtaking — overlooking the serene mountains and the city’s picturesque skyline.
Breakfast was a highlight each morning, with a rich variety of delicious options that catered to every palate. From fresh local delicacies to international favorites, everything was prepared to perfection.
The facilities at the hotel were everything one could ask for in a luxury stay: a world-class spa, a state-of-the-art fitness center, stunning pools, and several dining options that offered an exquisite culinary journey.
Overall, it was a flawless experience that exceeded all expectations. I left feeling refreshed, pampered, and already looking forward to my next visit. I would absolutely love to return and stay for a few more nights — one visit simply isn’t enough.
GGuest UserDisappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
TTaviaroFlawless check-in, very kind people at the reception.
However, the room was terrible. When I entered, the stale air met me — despite the air conditioner, I had a feeling, the room wasn't ventilated well enough. The one single window facing the wall and not providing a sunlight was not possible to open. The beds were really hard. Like, floor hard. In the bathroom there was smell from the sewer, stale air. In addition to all of that, there was a construction work nearby.
Perfect conditions for the prolonged heavy jet lag.
I would never give this hotel 4 stars.
RRambhatIt was an excellent experience on all fronts — from the quality and cleanliness of the rooms to the efficiency of the room service and the warm, courteous attitude of the hotel staff. The breakfast selection was well curated and satisfying. The festive ambience, beautifully arranged Christmas decorations, and the musician playing delightful jingle melodies on the piano together created a truly enchanting atmosphere that elevated the entire stay. Overall, it was a thoroughly pleasant visit, and I would be delighted to return again.
GGuest UserNew well designed and run hotel. I was impressed with restaurant staff in particular as they went out of their way to fulfill every customer need. Mr. AAmir, the supervisor, stood out among all restaurant chefs and servers. One little drawback is the narrow ramps leading to basement parking which was tricky to maneuver. Everything else was top notch.
[photo: Rozanah Restaurant & Culinary Academy-Muscat]
GGuest UserThe service is good. But if you have traveled by your car, you will have to carry your own luggage by stairs from car parking basement for 1 floor. Limited Indian food variety but thank to other Indian restaurants around since the hotel is located at a prime location. 10 on 10 to all the staff.
GGuest UserWe had a wonderful stay at the Radisson Collection in Muscat. From the moment we arrived, the reception team provided excellent service and made us feel very welcome.
During our stay, we visited Qureshi restaurant, where both the food and service were amazing. A special thanks to Ashwani, who gave us excellent recommendations that made the experience even better.
We also dined at Omny restaurant, where the chefs did a fantastic job preparing seafood exactly as per our request. The staff, especially Sonia and Amir, were warm, attentive, and looked after us throughout the meal. We also appreciated the hospitality from the manager, Shiva, which made the experience even more memorable.
The only area that could be improved was the breakfast service. Unfortunately, the staff did not seem very engaged or friendly, even though the restaurant was not busy at the time.
Aside from breakfast, everything else about our stay—from the reception to the restaurants—was outstanding. We truly enjoyed our time at the Radisson Collection and look forward to returning in the future.
Thank you once again ..
GGuest UserThis hotel is strategically located close to the Avenues Mall. Attached to this mall (and closest entrance to the hotel) is Lulu Hypermarket -an amazing supermarket with local and international brands, and a fantastic bakery. This mall is a 5 minute walk from the hotel. However, you do have walk along the road as the sidewalk / footpath does not exist. But this is only for 300 metres. In fact you can get off the street, but it is gravel/ construction site, so you shoes will be messy. Uber and Grab do not exist in Oman. However, the hotel has two or three taxi drivers that will you take you anywhere. They use set rates, rather than a meter. For example Hotel to Airport run is 8 is Omani Rial (US $20). While this hotel is great for shopping, it is not the best for major attractions of Muscat. The main historical sites of Alam Palace, Ai Mirania Fort and National Museum is 21 kms from the hotel. About 10 Omani Rial is each way by taxi. However, there are very few hotels in this area, so most people stay in hotels near Malls in Oman. This is some form of Public Transport in Muscat, but it can be hard for tourists to use without changing to another bus or long walks. For example, the Royal Opera House is 10 kms from hotel. By using public transport this would require a 2.5 kms walk. The hotel rooms are quite spacious and feature comfortable lounge style chairs. The hotel is located near an expressway /motorway, but good soundproofing means this is not an issue. I was of level 3 and could just see the ocean in the distance (right) and the mall (to left). They do have ocean view room (more expensive higher up the building). The TV is very disappointing - small & old with fuzzy channels. Fortunately, the internet is great, so viewing most programs on the computer. The rooftop has great swimming pool and bar, but maybe a little too cold to swim with highs of about 22-23 C in winter. Staff at receptionist are very obliging. I can definitely recommend this hotel for shopping and good base to experience Muscat. However, as mentioned, it is long way from the major tourists attraction of the city and taxi is required.
GGuest UserExcellent location - close to shops, eateries, minutes away from the airport bus. Great pool on the roof top with panoramic views. Breakfast is fine with hot food selections changing from day to day.
The staff, both at the reception and restaurant, was very accommodating and helpful. Thank you!
The room was spacious and the bathroom amenities were acceptable. One suggestion is to retire some of the old towels; some were frayed at the edges.
IIsmail_ahamedMy overall experience at Muscat Plaza Hotel was somewhat good. Unfortunately, they lacked many things. For example, the room wasn't fully prepared, and I had to ask for toothpaste, slippers, and a toothbrush.
Additionally, the gym lacked many tools. They only had a treadmill, which is not what I consider a gym. It also closed too early at 9:00 PM.
I was only satisfied with the reception assistance and support