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9.5/10
Amazing
GGuest UserDisappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.
HHanzo HattoriMy recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere.
The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch.
The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel.
Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience.
Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.
GGuest UserTruly amazing hospitality from all staff at Citadines Al Ghubrah Muscat. Addressed all my questions, and the room was very clean. The room was cleaned on a daily basis, and Ramadan decorations were a nice touch, too. Nice spacious rooms. Only 12 mins walk from the Sultan Qaboos Grand Mosque. If I revisit Muscat, I won't hesitate to book here again.
GGuest User1) The first thing I would like to note is the location of the hotel. It is really advantageous. The view from the hotel is gorgeous, the sunset is amazing. The territory of the hotel itself is very small, but you can go beyond the territory, there is a very green and cozy area.
2) Beach. The beach is located in a small bay. Very comfortable and uncrowded. The sea here is always shallow, there are often low tides and in order to dive at least waist-deep you have to stomp and stomp. The beach is ideal for a holiday with children, but not for those who like to swim. But lying on the sun loungers here is cool in any case.
3) Service. The service is generally poor. The staff is mostly not very smiling.
4) Rooms. The rooms are simple and tired. Bedside tables from the 90s. I don’t understand why they can’t upgrade! At first we took a standard room, but then we changed it to a room with a sea view and a balcony. It’s 100% worth it. I strongly recommend paying extra, because the sea view is gorgeous, and the balcony is large and it's great to sit there in the evenings! The view of the city will significantly spoil your impressions of the hotel! If you take it without a balcony, then definitely with a sea view!
5) Restaurants. The restaurants are excellent, with a gorgeous view. But very expensive. We were first in a restaurant by the beach for lunch - it was very expensive and not very tasty. All the food was brought cold, and this was in the heat! Then we went to the Italian, very tasty! And in the local, it's nearby, we took a set for two. It turned out to be a bargain, and there was so much food that for 2 adults and one child it was just too much:)
SEPARATE REMARK ON THE RESTAURANT. As far as I found out later, IHG program participants (free registration) are given a discount in restaurants (25 percent). When registering at the hotel, I specifically indicated that I was a member, to which I was told that since the booking was made through a partner, the loyalty program was not involved in any way. As a result, my loyalty program number was not recorded, no one asked in the restaurants, and as a result, I did not receive any discount! This left very unpleasant emotions.
ААрташесAloft Muscat is a great choice for a business trip — modern, fresh, and spotless. The rooms are compact but well-designed, everything you need for a comfortable night’s stay. The atmosphere is clean and minimalistic, with a contemporary touch typical of the Aloft brand. Staff are efficient, check-in is smooth, and it’s conveniently located for getting around Muscat. Perfect if you’re in town for work and want something simple, stylish, and reliable.
HHans PeterExcellent buffet breakfast. Staff overall very friendly and helpful. Despite the location near the airport, absolutely quiet and without any noise from airport or traffic. Swimming pool in excellent condition. 15 minutes drive to center of Muscat. I highly recommend this hotel.
FFarah Binti RamliI had such a lovely stay at Sheraton Oman. From the moment I arrived, everything felt smooth and welcoming. One of my favorite things in the room was the coffee machine. I used it every day for my coffee break and absolutely loved it! The breakfast buffet was amazing, with so many options and everything tasting fresh and delicious. It was the perfect start to each day. The pool really stood out too - spacious, clean, and absolutely gorgeous. It was such a relaxing spot to unwind.
Overall, I truly enjoyed my stay and would definitely come back again!
GGuest UserNew well designed and run hotel. I was impressed with restaurant staff in particular as they went out of their way to fulfill every customer need. Mr. AAmir, the supervisor, stood out among all restaurant chefs and servers. One little drawback is the narrow ramps leading to basement parking which was tricky to maneuver. Everything else was top notch.
[photo: Rozanah Restaurant & Culinary Academy-Muscat]
FFarah Binti RamliI recently stayed at the Golden Tulip Hotel Muscat, and overall, it was a very pleasant experience. The location is excellent—central, safe, and close to shops, restaurants, and the beach. It made getting around Muscat really convenient. The room was spacious, clean, and well-maintained, with a comfortable bed and modern amenities. Staff were friendly and professional. Check-in and check-out were smooth and quick. The breakfast buffet was decent, with a mix of local and international options—though I would’ve loved to see a bit more variety day to day.
II live to travellocation good. near some fast food eateries. hotel breakfast was good but needs a bit more variety - i stayed for 3 nights so the dishes were almost the same every day. My room was comfortable. unfortunately my view was not great (another building). there were a lot of bugs (like flies) in the bathroom because there is poor air circulation.
suggestion: please have clothes hangers that can be used in the bathroom. Some hooks o the wall would be useful for coats/jackets.
the lady at the reception when i checked in wasn't warm or friendly. she had a neutral face. no warm greeting or friendliness that i would expect from a frontline hotel staff. she also was there when i checked out - she was on the phone and just gestured for me to drop my key card in the box. no ”thank you”, or ”bye” or anything.
nobody helped me with my luggage when i checked out. my van pickup was blocked by a parked car so i had to use the steps (and not the ramp). it would be nice if there was someone from the hotel to assist.
there was a male staff who helped me when my key card did not work on 14 September 2025. He was very helpful, warm and actually accompanied me to my room to check the card. good service!
overall, good stay. would definitely return if come back to Muscat.