Featured facilities: Airport Pick-up Service, Massage Room, Laundry Service (On-Site)
Very Good
52 reviews
8.5/10
1 night
From €20
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9.1/10
Great
Ggrxce999The room is clean and spacious for its price. Food is great in the restaurant. Though the room we got is not soundproof, we hear vehicle engines at closed doors. The only issue our group had was the blankets are not like blankets at all. They are thin and doesn't provide warmth at all when the AC is set to a low temp. We had to set the AC at high temp when we sleep so we could sleep a bit bitter.
Additional info:
Deposit of 1k collected upon check in
You can dine at the restaurant and have the bill on your room to be paid at checkout
There are water dispensers at the hallway except in 4F
No elevator
Ramp or stair can be used going up
No slippers
GGuest UserMy second stay in a month, I love the staff, location, and amenities. With the room....you get what you pay for. My first trip her the room I had was awesome. However, my room on this trip was not good! Tv needs replaced, loose tiles on the floor, sheets, towels all need replaced. The shower head cloged. Loud bar music can be heard while laying in bed... so it pays to upgrade to one of the rooms they actually care about.
Over the hotel is awesome! It's not the staffs fault the owner is responsible for the material conditions of the rooms. Yes, I will stay again. Just remember to upgrade away from the basic room.
MMartin Z61The hotel is famous for its perfect location in the middle of all actions and a nice bar with view on the swimming pool. My only criticism is that for my room there was hot water coming only after 5 long minutes of letting the shower on.
DdocjoymacWe had a wonderful stay at this cozy, homelike hotel. My husband and I attended a 3-day convention at SMX Clark and brought our 2 teenagers along. The 2 bedroom suite was just right for us. The hotel has a courteous and friendly staff. Requests were addressed promptly. Wifi was fast.
The pool was small but just enough for the 4 of us.
One negative issue was the microwave which we had to clean throughly because of food debris left from the previous occupants. There is no elevator and might be hard for those who have knee problems. The location is quite shady but this is ok because we brought our own car and Grab was always available.
GGuest UserIt’s okay. Microwave and phones not working. The grease trap smells every time we use the sink and the foul smell will fill the room and we need to spray or open the door. We stayed for 5 days, i just noticed that the staff walking by the hallway is quite noisy when they’re passing. I talked to the front desk about this and they acknowledged.
EESTEE GWA7Message to Facilities and Maintenance Team,
Please pay attention to foul odor we observed from Ground floor to 3rd floor where we stay. Based on our observations, the foul odor / smell is coming from the drain pipe in the restroom. We proved this when we filled the drain with water up to P-Trap level and the smell in the toilet which we also observed in hallways up to ground floor is no longer observed in our room. Most likely the smell is the fumes coming from restroom drain pipeline backflow. Just an observation we might be wrong. Thanks!
RRoland IgisomarGetting a hotel at this price is, ”you get what you pay for”.
The Pro's: Customer service was great from the start, from the doormen to the front desk receptionist and the bartender/waitress. Hotel lobby, restaurant, and the rooms are clean.
The Cons: The problems I had on my first room was that the room a/c was blowing cold air on my 1st day only, and my fridge didn't turn ON when I plug it into the outlet. No microwave. Bad smell was coming from from the drain pipe in the restroom. The 4th day I moved into a different room with GREAT a/c unit. Now that room has no fridge, leaking water fixture below the restroom sink, no microwave, and the room was close to the road so you hear all the loud noises from morning till 9 or 10pm. I hope the management change the windows to soundproof the noise out. It didn't really disturb me since I just put my earphones in and listen to music.
Overall, great price and great customer service. Management just need to fix some appliances and plumbing issues.
GGuest UserA great central location which is quiet, a well conceived property, just poorly managed
The jacuzzi baths and shower screens are covered in scum, the jacuzzi baths stink of stagnant water ”hello legionnaires disease”, the elevators etc aren't wiped down for 3 days, that's they lower parts , the upper parts..., your guess is as good as mine
When you upgrade to enjoy a balcony and jacuzzi bath, little details like balcony furniture and a clean bathroom are generally appreciated, though not offered
AAnonymous UserConveniently located next to the subway, easy to take a taxi, and convenient for shopping and dining. The hotel offers good service, a comfortable environment, clean rooms, and is very affordable, making it a very economical choice in downtown Kuala Lumpur.
SSheila TicsayThe place is quite old but still clean and nice. Will surely come back to this place. We stayed here overnight coz we had a fun run to attend near to this hotel.
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