Featured facilities: Fitness Room, Body Care, Massage Room
Amazing
65 reviews
9.4/10
1 night
From VND 2,886,606
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10/10
Outstanding
GGuest UserBeautiful apartment with two big TVs, on 4th floor, quiet, convenient to get around, balcony, swimming pool, everything you need.
I will book again
Hharold danielExceptional, as always! I stay here every time I am in town. The perfect location and great room and facilities are only topped by the amazing staff and customer service.
KkiyokenThe rooms are spacious and clean. If you're not careful, small ants will appear. The staff are polite and helpful. The rooftop pool and restaurant bar have a great view. I think this is a very good hotel.
LLuweezyanaSecond time in Angeles City, first time staying at Queens. Location is right where I wanted to be, right around the corner from Jolibee and The Walking Street. The Staff was very nice and helpful. The 7th floor bar with music, pool, and darts was nice. Nice views and atmosphere. The ONLY thing I would say is considering it's a 4 🌟🌟🌟🌟 hotel, I wasn't expecting the shampoo and soap to be just one mini bottle each. I did request more and they brought it so I'm thankful and I tipped. The water wasn't hot but they mentioned that in the welcome packet and could fix it at your request. I would stay here again
GGuest UserI chose this hotel as one of the amenities mentioned a sauna. Apparently, they don't have a sauna amenity-- but a room that has a sauna. That is awfully misleading. As soon as we checked in, I was already disappointed.
While it is new and recently renovated, I find the various elements of the room overdesigned and not very user-friendly. The peephole on the door was too high for either of us to reach. It also didn't have a cover (security risk). It might’ve been 6 feet. The chair and desk was not very ergonomic, the table was too high and the chair low. I dunno, seems like they designed the room for big people and I’m just a hobbit in a human world. The tables’ glass tops easily slides off because it doesn't have rubber feet to keep it in place. The sliding doors of the closet could easily overlap that it’d be hard to pull them to close properly. The bathroom door was unnecessarily huge. The bathtub setup is not very accessible, it’s setup way too high that you literally need a foot stool (that they have ready) to climb on. Needing a footstool and a handle is very accident-prone (the room we got was not senior/PWD-friendly, or even for someone with injuries). Even as an able-bodied person, it feel like one wrong slip on the stool can have disastrous consequences. The tub drain can easily be stepped on and then it closes, weird.
The staff were nice and friendly but it was odd that they didn’t seem too aware about various hotel policies and rules or even amenities when asked about: whether the sauna was an amenity, if asking for a bottled water was paid, if getting something printed at the front desk would be paid, or when the lights would turn on when the power went out. Speaking of the power going out, it took more than 5 minutes, perhaps even up to 10, for the generator to kick in or maybe it was the actual power coming back already--not sure. But there was absolutely no care to its customers about the power outage that we were just in the room waiting for the lights to come on… It was never spoken about when we checked out the next day. No one checked on us after the lights came back on either. We had to find the number to call the front desk as the phone needs power to work and the number on the keycard doesn't work.
Only one guy in the restaurant seemed to be on top of things during breakfast. Also seemed like they used powdered pineapple juice.
But hey, the bed was really comfy, everything was new and clean. The room was also spacious.
CCalifornia CoachIt is what it is. You kind of know what the area is like when there are 2 ”massage parlors” across the street and tons in the area, and the facility has surcharges for bringing in an ”outside masseuse.”
The room was large and reasonably clean. The towels were fraying, and the ”white” sheets were gray. The room refrigerator was bigger than average. There was a small table and chairs in the room - you could eat or do work there. The air conditioner worked just fine.
The place is located above a 24 grocery store. This is convenient, nice, and adds a layer of security.
We had some issues sleeping for 3 reasons:
1. Pillows were high and rock hard. My wife and I each got stiff necks.
2. There were some inebriated individuals who had a very loud argument @ 3 am.
3. Worst of all, there was a rooster fairly close to our room. Like most roosters, every time he saw a car with its lights on, he went crazy. This happened all night long.
Pictures are from inside the building and will give you a feeling for the area.
GGuest UserA great central location which is quiet, a well conceived property, just poorly managed
The jacuzzi baths and shower screens are covered in scum, the jacuzzi baths stink of stagnant water ”hello legionnaires disease”, the elevators etc aren't wiped down for 3 days, that's they lower parts , the upper parts..., your guess is as good as mine
When you upgrade to enjoy a balcony and jacuzzi bath, little details like balcony furniture and a clean bathroom are generally appreciated, though not offered