Featured facilities: Airport Pick-up Service, Meeting Room, Shared Kitchen
Great
16 reviews
9.2/10
1 night
From INR 1,516
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9.2/10
Great
GGuest UserThis hotel is absolutely amazing for the price. I'll start by saying there's a free airport transfer. You just need to write to the hotel in advance with your flight number and names. The breakfast buffet is incredible. There's a pool and a spa. Everything is very beautiful and clean.
DDeeRFOur stay at this inn in Puerto Princesa truly exceeded my expectations. We arrived from a long trip, and even before we could get off the van, a staff member was already there to warmly welcome us and assist with our luggage. That small gesture immediately set the tone for the kind of service they provide—attentive, proactive, and genuinely caring.
Since it was only a short stay, I didn’t expect much at first. But the level of hospitality we experienced was nothing short of exceptional. The staff were consistently courteous, accommodating, and made sure we were comfortable throughout our stay.
It’s rare to come across a place where service feels this personal and effortless. They made us feel well taken care of from the moment we arrived until we left. I would definitely recommend this inn to anyone visiting Puerto Princesa, especially if you value warm and reliable service.
GGuest UserOur last four nights in paradise the swim up room was amazing we used that pool for a lot of hours nice to have our own deck and access.
We ate all our meals here breakfast was included and was good the options were lacking a bit but we found enough to eat! Dinner we ate here because we were lazy and didn’t want to go out! The food was good not great but good not always the same the next day was strange!
The beach was great the tides gos out for miles so there is lots to walk! The massage place was great she worked all my kinks out. But I would not recommend the nail salon was very basic not much to choose from for Color and she was late then when she did arrive had to go home for tools she forget! The hotel staff were all very helpful! The pool bar was nice and Mark made some fancy drinks!
RRtemisFowlMy flight arrived late at night, so I was happy to avail of the free airport pick up. The hotel is near the airport and within walking distance of the provincial capital. The area has many good options for restaurants; across the hotel is a grocery.  Local jeeps and tricycles can be hailed in front of the hotel.
 There were strong rains, but I felt safe in the hotel and the area was not flooded. 
I tried the breakfast ones and it was well prepared. I had the corned beef.
Very good price point.
Soundproofing could be improved.
WWiFiSiRoom was clean and comfortable with soap and toothbrush in bathroom, just 10 min walk from bars and restaurants, 20 min walk from airport or 100 peso on taxi bike. The breakfast is OK.
The AC was not working properly in the standard room that also has no window. But was upgraded to the Delux room.
GGuest UserNice hotel and a great location. It was a good experience overall, but the room needed a refresh and we had ants in our room. The couch, curtains, and table cloth needed a really good cleaning, or even better, replacing. Not important for us, but we didn't see an elevator. The staff were very friendly and accommodating as they let us have our free breakfast for dinner as we were leaving very early in the morning.
Ddel_vlWe stayed at this hotel in February. The location is excellent, just a 10-minute drive from the airport. Right across the road, there's a shopping mall with a large supermarket and plenty of cafes. The hotel isn't new, but it's clean. It has a decent air conditioner and hot water. There's also a pretty good pool on the property. However, if you book tours or transfers to El Nido through the reception, be aware that punctuality is a huge problem. They'll give you one time, but you might end up waiting three hours. It seems like they book things on the fly, even though I confirmed the times with them every day during my three-day stay. And after our excursion was delayed by THREE hours, I reconfirmed the El Nido transfer twice. Ultimately, on the day of our departure, at 9:40 AM, we were informed that our 9:30 AM bus wouldn't be coming and we'd have to wait until 11 AM, but it actually arrived at 11:40 AM.
Because of this significant delay, our entire day was ruined! So, I absolutely do not recommend booking any transfers or excursions through this hotel! They tell you one thing, but in reality, you could waste a lot of time, especially if you have plans!
BBlade.around.the.worldUniversity /University dorm partially turned into a hotel with minimal investment. The result is mostly positive. The hotel is very photogenic so it's easy to get the impression that it's much more swanky than it actually is.. I enjoyed my stay, the staff is friendly, it's clean, surrounded by greenery and nice views. Don't let the name Hotel Palacio fool you, don't expect a palace, the hotel is modest but comfortable. Location wise, it's out of town which was no problem for me as I had prearranged a motorbike during my 7 days stay. For those pending on jeepney public transport or tricycle taxis, places like the baywalk are far away. The van I had organised to the airport early morning with the receptionist was punctually waiting for me. Everything was good. Expect a 3 star property and you won't be disappointed.
SSophia The ExplorerPros:
-Very accommodating and polite staff
-Clean rooms and common areas
-Convenient paid airport pickup and drop-off (₱1,100 pickup via hotel van, ₱600 drop-off via taxi arranged by the hotel)
-Well-maintained swimming pool (approx. 4 ft deep)
-Lounge sunbeds by the pool overlooking both the pool and the beach
-In-house restaurant and small bar available
-Housekeeping is attentive and regularly checks if cleaning is needed
-Comfortable bed; towels and linens smelled and felt clean
-Beach towels available upon request at reception
-Beach view is nice, though only accessible at high tide (around 6:00 PM)
Cons:
-Very isolated location; nothing to see or do outside the hotel
-Free hotel shuttle to Robinsons Mall is helpful but limited to scheduled times
-Breakfast is not worth purchasing if not included in the room
First two days were buffet-style and okay
Last two days were plated and disappointing (small portions, food served cold, long waiting time)
-Air-conditioning in our room was a bit noisy, which was inconvenient since I was working
-Limited activities within the hotel aside from the pool
-Restaurant food and drinks are quite pricey; we relied on Grab deliveries most of the stay
Suggestions for Improvement:
Keep breakfast buffet-style permanently to improve food quality, temperature, and waiting time
Improve coordination of breakfast orders
Consider adding more in-house activities or more affordable dining options
Final Thoughts:
A clean and comfortable hotel with excellent staff, best for guests who plan to relax within the property. Improvements in breakfast service and minor facility upgrades would greatly enhance the overall experience.
TTommy1115I stayed at this hotel with my mother for two nights.
The hotel staff were very kind and responded immediately if we had any problems, which was great!
The room was a little small, but the hot shower was fine and the air conditioning worked well, so we had a comfortable stay!
I'd like to stay at this hotel again the next time I come to Puerto Princesa.
Thank you very much.
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Which 3 star hotels in Puerto Princesa have a swimming pool?