4-Star Hotels in Shanwei

This hotel was a fantastic choice for our family trip, especially during the May Day holiday. The staff were super helpful, offering great recommendations for local attractions. Breakfast was healthy and delicious with plenty of variety. The facilities were excellent and well-maintained, and the cleanliness was top-notch – even the hallways were clutter-free! The staff were incredibly friendly, thoughtful, and attentive without being intrusive. A huge bonus was the free self-service coffee bar on the first floor with excellent tea bags and coffee. They also had a small selection of snacks for purchase, which was really convenient. The self-service laundry was a lifesaver, and the front desk staff were always ready to assist. It's clear they put a lot of thought into guest comfort. Highly recommend this place for families!

The front desk service was excellent; they even helped me with a late check-out. They also gave me a souvenir when I checked out. I'll definitely stay at this hotel again next time I'm in Haifeng. Thumbs up!

This business trip back home left me extremely dissatisfied with both the service and facilities. Since the hotel opened, I've returned two or three times a year and always stayed at this hotel. Previously, the service and cleanliness were impeccable, especially the service, which made me feel very comfortable. This time, however, the experience was completely different. First, the unfamiliar receptionist was unresponsive, unenthusiastic, impatient, unprofessional, and inadequate in answering questions. The entire communication process was incredibly frustrating; I almost couldn't resist asking the person next to me to help me with check-in. It completely shattered my impression of the hotel. Later, when I encountered her in the hallway on the check-in floor, I could sense her resentment towards my annoyance; she didn't even offer a greeting. Second, the cleanliness was lacking. Perhaps due to the high volume of guests and booming business, the hotel couldn't maintain its previous quality; everything was sloppy, and the elevator reeked of smoke. Finally, something I've been wanting to mention: the pillows were too soft and lacked support, making it difficult to fall asleep.

Overall satisfied, but cleanliness needs improvement. Martin Chen, who helped me check in, was skilled, fast, and incredibly friendly! He was very attentive! When he saw me carrying luggage, he proactively helped me press the elevator button. The restaurant's breakfast had a wide variety, was neatly arranged, and tasted delicious. However, the room's cleanliness was quite disappointing – there was hair on the floor around the weight scale, on the anti-slip mat, and on the shower wall. I suggest that after the cleaning staff finishes, a housekeeping supervisor should double-check and ensure everything is spotless, preventing previous guests' hair from being left for the next occupants. It's very unhygienic!

I didn't expect that my hometown Haifeng has such a good value for money hotel. The room is spacious and comfortable. We didn't enjoy the stove-cooked tea set, but we were given two boxes of milk and snacks. Because we arrived early at noon, the front desk girl was very enthusiastic to upgrade our room, but the room by the road is still quite noisy at night. I hope that next time I go back, they can arrange a quiet room for us. The breakfast is very good, with hometown special snacks such as vegetable buns, millet, etc.

The room was spacious and clean. The hotel has a three-level underground parking garage with charging stations, which is very convenient if you're driving. The breakfast offered a good variety, though the restaurant seating was a bit limited. Kelly Yi at the front desk was very thoughtful and upgraded our room, even providing a complimentary breakfast for our child. Thumbs up! I'll definitely choose to stay here again next time I visit the Shenzhen-Shantou Special Cooperation Zone.

I was incredibly impressed with this hotel. The decor is luxurious and grand. The front desk staff, especially Xiao Yu, even upgraded my room, which made my stay so comfortable. The room was clean and tidy, the bedding was cozy, and the service was heartwarming. I'll definitely be staying here again next time I'm in Shanwei.

Service: We needed to use a lot of rooms for our wedding, and the staff were very cooperative with our arrangements. The service attitude was very serious, responsible and polite.

The room is big. Not crowded at all. Convenient transportation But the health situation needs to be strengthened, there are cockroaches, let me come to clean up the room for a few hours and not come. The supporting facilities are old, the hair dryer is old-fashioned, there is no bathrobe, children's toothbrush, etc.!

The location of the B&B is very good, and the design of the room is also beautiful. However, the management and service of the B&B greatly reduce the overall experience. First of all, the parking of the B&B is very chaotic. There is no guidance when checking in, and there is no sign in the B&B. In addition to the chaotic parking, there are also trucks coming in and out. Second, the housekeeper is indifferent when checking in, and he is indifferent to people. When no one is around, he basically hides in the corner sofa to play with his mobile phone or wears headphones. Third, the room lacks maintenance (the door lock of one room is broken, and one curtain cannot be drawn. Finally, the housekeeper helped to change the room). Finally, the hot pot with meat sent by the booking room feels like it has been in the refrigerator for many years. I really dare not eat it. Fortunately, I brought my own hot pot side dishes.