"The room is sizable but they have central temperature control thus it is super warm even opened the window."

"no good"

"The room was comfortable with smart curtains, and it felt freshly renovated, though there was a slight new-car smell. It offers excellent value for money. Mazu Square is nearby, offering great views of Shanwei from above. However, it's a bit far from the lively Ermalu, and dining options are limited in the immediate vicinity, making it ideal for those seeking peace and quiet amidst the city. The breakfast was also good."

"The standalone pool villa was such a pleasant surprise! The private pool in the courtyard was clean and clear, perfect for a refreshing dip. The villa itself was spacious, spotless throughout, and fully equipped with everything we needed. The butler service was attentive and thoughtful. This is definitely my top choice for a getaway, and I've already saved it for a future visit."

"Our first stop on this Chaoshan trip was Shanwei. When I booked the hotel, I was swayed by the 4.8 rating online and the panoramic video, so I reserved two panoramic twin rooms and one king room. Upon arrival that evening, the front desk immediately informed us that because we arrived late, the rooms were on separate floors – one per floor – and two of them were corner rooms. Since my 80-year-old family member was staying alone in the king room and it wasn't on the same floor, we were worried we wouldn't be able to look after them. We hoped the hotel could coordinate, but our requests were repeatedly denied. Considering how late it was, we just decided to check in and sort it out among ourselves. To our surprise, the stay was extremely disappointing. First, the room was old, with peeling paint and cracks on the walls. The shower water was okay, but the worst part was the aging mattress; it was visibly sunken to the touch, and completely caved in when you lay on it, making it impossible to sleep all night. At 4 AM, I called Ctrip to explain the situation. Ctrip's communication with the hotel remained unsuccessful. Finally, a 10% discount on all rooms was offered as the solution. As a consumer with a normal weight who takes at least two in-depth trips a year, this is the first time I've encountered a hotel like this. At 495 yuan per night, I don't consider it low-end, yet not only were basic facilities not guaranteed, but the hotel, as a service provider, consistently refused to acknowledge the issues. The bed by the wall in my room, 1201, had the most severe mattress collapse. I hope my review helps future guests. Furthermore, the hotel's breakfast was incredibly perfunctory. Everything pointed to the hotel's lack of care and professionalism. The next day, before checking out, a front desk lady offered us three gifts, which I firmly declined ❌. I believe that ensuring basic infrastructure is the greatest respect a hotel can show its guests (I also hope Ctrip can supervise hotels with ratings that don't match reality, to prevent harm to consumers). My sincere thanks again to Ctrip's complaint supervisor and related staff."

"Excellent!"

"I have to give a genuine shout-out to this hotel! The moment I walked in, I was blown away by how clean it was. Every nook and cranny was spotless, and the bathroom had a fantastic wet/dry separation, done really well. There wasn't a single water stain or grime on the vanity. The shower pressure was excellent, and the water stayed at a comfortable, consistent temperature. The toiletries were high-quality – I particularly loved the scent of the shower gel so much that I even asked the hotel for a link to buy it! During my stay, housekeeping proactively cleaned my room every day, promptly emptying the trash. It made my stay incredibly relaxing and worry-free!"

"Good good"

"Facilities: The gaming room has everything you need, and the equipment is excellent. It would be even better if the Wi-Fi were a bit more stable ദ്ദി（˵ •̀ ᴗ - ˵ ） ✧ Cleanliness: Very clean, no unpleasant odors or cigarette smells when you enter the room!! That's fantastic!! Environment: Although it's in the city center, it's not noisy at all! It's also very close to the Er Ma Lu food street, with many restaurants nearby, and ordering takeout is very convenient. Service: Very attentive service; the manager even tells you where to eat and where the most lively spots are~"