4-Star Hotels in Gran Canaria

The good part is people are very nice and.friendly, super helpful. Service is good as well. Location is perfect, touristic, but not too crowdy. However, hotel facility is not well maintained. Our doors in the room can barely be closed, bathroom is pretty dirty, i can see mold in the corner, the structure of the room is weird, at night, u need to close all doors in the room to avoid lights in the hallway ourside of the room, breakfast is just soso, have all the basics, but not tasty. boiled eggs are even cold. We didnt use the swimming pool, cannot comment on that.

The hotel is lovely all around but there was no functioning AC. There is a display where you can push buttons but neither the fan controls nor the AC controls do anything. After hours of leaving it on a low temp it was still 24.5 degrees. This trumps the fantastic rooftop views and the cozy decor because it means you can't sleep. I only stayed one night but unless they could guarantee that the AC is not just for show I would not return

The room is quite small and there isn't much space for suitcase or two people to sit and eat a meal but the bathroom is very very nice and the bed is quite comfortable. Staff is there 24/7 to help you and the location is perfect to the shopping centre and local restaurants! Really recommend!

The “Pool View Suite” had no view of the Pool. No way are they of 4 Star Standard either. Lots of Cracked tiles and very shoddy and aged.. Food was very good and plentiful.. The staff extremely friendly, but at €300 a night, we felt very cheated with everything about Room 812 that was deemed a “Pool View and Garden View Suite”!! Besides zero view of the Pool, it was of very aged decor and in urgent need of modernisation.. Not to  mention the Gardeners making noise with machinery from around 4am In the morning.. Would not return

Everything was fantastic! Except for the room door, it opened poorly; the card didn't make good contact, and it was difficult to open. The full breakfast buffet had everything and was delicious. I would come back again!

Had very nice service from the reception staff, allowed us to check-in early and also leave our bags after check-out. The room was on the 14th floor, the rooms are a little tired but not bad for a short stay. The rooms could use soundproofing doors and windows. Pool area on the top floor of the hotel, only accessible by stairs. Offers great 360 view of the city. Location is great, a few minutes from the beach, port area, shopping centre and transportation hub

Hotel is beautiful. Location is perfect for beach lovers. Very good breakfast. Lovely swimming pools. Life music in evenings. All reception staff helpful and kind. Specially Noelia. She is real diamond.

Excellent laid back and friendly hotel with a wonderful pool and delicious breakfast. Location was 15 minutes walk from the beach and plenty of restaurants and shops nearby. Very handy for airport transport on a good local bus service (line 66) room was spacious and comfortable. Good shower. Staff were obliging and kind. Will definitely return.

Front office and services staffs can be more pleasant. Not sure if they understaff or tired . But they sometimes they not friendly. The guy who checked us in very nice but rest of stay, we don’t received friendly attitudes from the service nor front office staffs . The housekeeping lady so much helpful. The hotel are decent.

The hotel has a modern and pleasant image. The beds are quite comfortable and the rooms are large. Disadvantages: The cleaning service first thing in the morning is quite noisy, not precisely because of the noise of the appliances, but because the cleaners shout to talk. I consider it a lack of respect, professionalism and consideration for the people who have paid for a break violated by that bad attitude. It happened to me on a Sunday at 8.00am. The breakfast, good fruit, but a lot of industrial and little native food abounds.