Beach Hotels in Gran Canaria

Santa Catalina Hotel is undeniably a historic architectural landmark, but as a hotel experience it fell well below expectations. On arrival, the service felt cold and somewhat pretentious rather than welcoming, with concierge staff coming across as detached and pompous rather than genuinely hospitable. A key reason for choosing the hotel was the prominently advertised rooftop pool and views, only to discover after check-in that access is restricted to suite guests. The spa is similarly limited unless you pay €15 per person for 90 minutes, which feels disproportionate given the modest facilities. These restrictions are not clearly communicated at booking and leave a sense of being misled. Several of the lounge and communal areas were also frequently reserved for corporate events and seminars, which further diminished the sense of a relaxed hotel environment. As a guest, it often felt as though you were secondary to business groups and functions moving through the space, even in more personal hotel moments such as walking through common areas in a robe. In-room entertainment is very dated, with a non–smart TV offering only basic local and satellite channels. Room service carries a €5 delivery surcharge, while on-site dining is largely limited to high-end fine dining with little casual alternative. It is also worth noting that Las Palmas sits under a noticeably less favourable microclimate than the south and west of Gran Canaria. During our stay, conditions were consistently cloudy, windy, and cool, which further limited the enjoyment of the hotel’s already restricted amenities. For those seeking reliable sun and beach weather, the southern or western parts of the island are a better choice. Overall, despite its striking heritage setting, the combination of underwhelming service, restricted access to advertised facilities, dated in-room amenities, corporate use of guest spaces, and disappointing weather made for a stay that did not feel justified by the price and is not somewhere we would return to. The atmosphere and clientele also skew noticeably toward an older demographic.

Super good! Exceeding expectations! Going out is the sea, and the balcony of the room is also facing the sea. Some additional travel activities in the hotel are also very good. Going out to see whales, hiking activities, etc. are very nice! I hope I have a chance to come again in the future!

Very suitable for parent-child vacation, the hotel has arranged a lot of programs from morning to night. The design details of the hotel are super beautiful and ubiquitous, perfect African style. There are 9 swimming pools, you can definitely find the place you want to lie down and relax. There is a long row of shopping festivals and small restaurants at the entrance of the hotel. The Tujiu restaurant is the most authentic and delicious. The Chinese boss behind the scenes is super enthusiastic about us every time we eat After sending a large glass of wine, take a 7-minute taxi ride from the center of the dunes

The “Pool View Suite” had no view of the Pool. No way are they of 4 Star Standard either. Lots of Cracked tiles and very shoddy and aged.. Food was very good and plentiful.. The staff extremely friendly, but at €300 a night, we felt very cheated with everything about Room 812 that was deemed a “Pool View and Garden View Suite”!! Besides zero view of the Pool, it was of very aged decor and in urgent need of modernisation.. Not to  mention the Gardeners making noise with machinery from around 4am In the morning.. Would not return

Excellent location, one side is the port and other side is the beach. Near Santa Catalina square with many restaurants and cafes. Negative is the location of the Reception. First floor and use of stairs. Elevator is not so accessible

Staff were very nice and the breakfast was good. The property is a bit old, but the room was spacious. However, the advert showed that there was a gym, and there wasn’t one on-site. This was disappointing, as I specifically chose the place for the gym.

Front office and services staffs can be more pleasant. Not sure if they understaff or tired . But they sometimes they not friendly. The guy who checked us in very nice but rest of stay, we don’t received friendly attitudes from the service nor front office staffs . The housekeeping lady so much helpful. The hotel are decent.

The hotel is conveniently located in the city center, 10 minutes from a beach area with many restaurants and shops. It has a large, clean lobby and a rooftop area with umbrellas, chairs, and loungers. On the rooftop, there are two small warm-water pools, a bar, a tanning area, showers, and bathrooms. The food selection is very wide and good, but it varies greatly depending on the style of the place, so if you're looking for something similar to Italian cuisine and/or healthy, you'll have to give it a bit of a miss. I mean, the food is good and varied, but it tends to be highly processed and therefore heavy on sauces, spices, and oil, which limits the choice for those who prefer simple dishes. The rooms are nice and clean, and due to a problem with the shower glass, a technician came to fix it within a few hours. The selection of drinks at the bar can be interesting for those who drink alcohol, which costs more than soft drinks. The soft drinks, in fact, are mostly juices and mixes with supermarket items. Let me explain: the cocktails are good, but the juice is made with tea powder or is the low-cost kind. If you're expecting juices or drinks with fruit in them, you won't find them. Breakfast, on the other hand, is very varied and can satisfy your needs in a healthier way than lunch and dinner. Even here, however, the juices and hot drinks are powders mixed with water. The coffee is good, but it's not coffee like it's made in Italy...

I was there for 3 nights as a single traveler. The hotel was very good, very friendly staff, very clean everything. My room on the 5th floor was very beautiful, sea view, with small balcony. The food was varied and tasted well, the dining room is quite large, but despite many people the old wardrobe was quickly cleaned. A clear recommendation from me for this hotel! Thank you to all the staff for the kindness and helpfulness. And then another recommendation for a Swedish massage of Lourdes and her sister, offered in the hotel. It was great!

You will get more than what you pay for. Pros. 1. Cheap 2. Location 3. Clean 4. Big room 5. Mini Fridge and kitchen in the room. 6. Cooking utensils and cutlery are also present. 7. Clean Linens. Cons. 1. Old building. 2. No AC or Fan. 3. Noise level is high due to location.