Featured facilities: Swimming Pool, Hot Spring, Spa
Amazing
743 reviews
9.4/10
1 night
From PHP 7,120
Check Availability
You Might Like
Hakone Hotels with BreakfastHakone Hotels with Twin RoomHakone Hotels with 1 Double BedHakone Hotels with Swimming PoolHakone Hotels with Free Cancellation
Browse reviews and ratings from real guests to find the 5-star Hakone hotels that suits your needs.
9.6/10
Amazing
AAnonymous UserHaving visited Japan over ten times, this hotel was a huge disappointment 😞😞
**Service was completely subpar:**
Throughout our stay, we encountered numerous service issues. For example, my passport was photocopied multiple times, and water wasn't proactively offered during meals.
The most outrageous incident happened when we were about two kilometers up a mountain near the hotel. It was already dark, and the path back was a difficult winding trail. Feeling unsafe, we asked if the hotel could help call a taxi or provide a shuttle. They flat-out told us, ”We don't handle that; you can ask a roadside restaurant for help...” (The manager offered a verbal apology the next day 🙄).
**Facilities:** The rooms are a bit old and maintenance is average, but they were clean enough.
**Food:** If you stay for two consecutive days, the second day's breakfast and dinner are quite good. The first day's was not so great.
**Onsen (Hot Springs):** All the hot springs are indoors; there's no real outdoor open-air bath. All the springs are quite small, but private baths are available at no extra charge.
**Positives:** There are some complimentary beverages, Haagen-Dazs ice cream in the afternoon, and a selection of yukata (bathrobes) in different colors.
Overall, it definitely doesn't justify the 6,000 yen per night price tag 😑
Hotel near Gora/Sengokuhara, Hakone 10.6% of visitors choose this area
Price per night from:PHP 15,889
9.6/10
Amazing
HhtaihxyFacilities: Complete, all drinks are free, and there are coffee bags and matcha bags.
Service: The front desk personally took us to visit our room.
Environment: Located on the mountain, the environment is elegant.
Hotel near Kowakidani/Miyanoshita, Hakone 1.9% of visitors choose this area
Price per night from:PHP 46,470
9.6/10
Amazing
GGuest UserThe service and dining were excellent. The butler service was spot-on, and we enjoyed a traditional Japanese breakfast and innovative French dinner. The location is a bit far from the station, but they offer a dedicated shuttle service. The room was spacious, perfect for a family trip. The private hot spring's water temperature was a bit high, so we opted for the large public bath, which was quiet and uncrowded.
Hotel near Gora/Sengokuhara, Hakone 10.6% of visitors choose this area
Price per night from:PHP 44,248
9.5/10
Amazing
CCerellaWhen checking in, the hotel will explain the tourist route of Hakone. It's a no-brainer to check in and just follow the map provided by the hotel.
The service exceeded my expectations. I felt like a princess returning home during my stay. I thought this was the standard Japanese service. But later I stayed in other hotels and found that the service of Gora Kadan is far better than other hotels of the same price.
The room is a bit old and the shower is also very old, but it is cleaned quite well.
Hotel near Kowakidani/Miyanoshita, Hakone 1.9% of visitors choose this area
Price per night from:0
9.5/10
Amazing
GGuest UserThe hotel's food is really delicious. We ate dinner, breakfast and lunch in the hotel and were very satisfied. The cost-effectiveness of the food is definitely much better than that in Shanghai!
Hotel near Gora/Sengokuhara, Hakone 10.6% of visitors choose this area
Price per night from:PHP 15,000
9.5/10
Amazing
SSusanne%Nice service!
English level of the staff is good.
The western meal is good, especially the soup.
The hot spring is good and I felt good with the skin.
I left on the Valentine’s Day, I received a gift of a chocolate biscuit from the front reception of the hotel.
I hope I will visit the hotel again.
Hotel near Kowakidani/Miyanoshita, Hakone 1.9% of visitors choose this area
Price per night from:PHP 15,966
9.4/10
Amazing
XXinaideCherryThe service is impeccable, everyone is very professional and welcoming. There is no public area in the hotel to go shopping, so you can only drive out to play and watch the scenery. I booked two rooms. This room is on a large flat floor and smoking is allowed. My husband is very satisfied. The breakfast and dinner are very rich and satisfying. When I left the store today, I found that even the shoes were wiped very clean, as if they were new
Hotel near Gora/Sengokuhara, Hakone 10.6% of visitors choose this area
Price per night from:PHP 55,838
9.3/10
Great
__WeChat230475****This hotel is really great, and the view from the window is absolutely stunning – I had a super comfortable stay! It's perfect for unwinding after a day trip to Hakone, and then enjoying some drinks in the evening. The minibar is well-stocked. My only minor complaint is that early check-in isn't possible, and there's no luggage storage on-site. If you need to store your bags, you can use the paid lockers at the nearby station.
Hotel near Lake Ashi, Hakone 20.6% of visitors choose this area
Price per night from:PHP 19,239
9.0/10
Great
XXiaopangxieStayed at gen fufu. This hotel is the last one in Hakone. Fortunately, it is the last one because it is a bit far from the attractions in Hakone. Although it is only 10 kilometers, the transportation in Hakone is not convenient. The hotel is located halfway up the mountain. The bed is a bit too soft. The bathroom is stuffy because there is no ventilation. The temperature of the hot spring is high. There are water droplets on the entire bathroom wall. Overall, if this hotel is located in the city center, it can be considered. The breakfast is Western, but the taste is very ordinary. Although the dinner is a one-star Michelin hotel, it is still a little disappointing. The only classics nearby are the reed marshes and the Hakone Nemoto Hot Spring Town. Friends who come to Hakone for the first time should stay near Gora.
Hotel near Gora/Sengokuhara, Hakone 10.6% of visitors choose this area
Price per night from:PHP 16,940
8.4/10
Very Good
XXiaopangxiePros: The terrace is very photogenic! The hotel is bright and spacious. It was my first time in Hakone. I could see a beautiful sunrise in the morning. The room was beautiful when I took photos. The facilities and equipment were relatively new. The highlight was the cafe in the lobby. There were a lot of coffee, tea, drinks, and wine for free. The juice was very delicious. The oat milk was also organic. Unlike other hotels, the refrigerator only had a few bottles of drinks.
Disadvantages: 1. The hot spring pool was not clean enough. Many places were yellow or moldy and not cleaned. 2. The hot spring was not constant temperature. It was very troublesome to add water by yourself. 3. In addition, the room was actually quite cramped. It was not as big as it looked. The toilet was very small. 4. The bed and bedding were really uncomfortable. The pillow was very small and the quilt was a bit short... 5. The partitions of the hotel were all made of stone. They were very hard. In addition, the room was not big. My friend's hand was scratched. 5. The food was really not delicious... too Japanese. Many things were very rigid. You must eat breakfast at 8:30. The waiter would go into the room and turn on the lights regardless of whether you were sleeping or not. When you took a nap, he would knock on the door repeatedly to confirm all your itineraries for the day. Time: departure time, use shuttle time If you can't confirm, just keep asking...
Do any deals available for 5 star hotels in Hakone?
Trip.com provides various promotions and discounts for 5 star hotels. You can check the promotions page to see the latest deals that available for you on Trip.com.
Which 5 star hotels in Hakone have a swimming pool?