No. 1 of 4-Star Select Hotels in Kanagawa Prefecture
Featured facilities: Hot Spring, Station Pick-Up Service, Massage Room
Great
392 reviews
9.3/10
1 night
From JPY 23,967
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Enjoy creamy milk and popsicles after a relaxing bath
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No.
13
9.4/10
41 review
Fufu Hakone
Hotel near Gora/Sengokuhara, Hakone
Highlights
39 rooms with private onsen baths
Enjoy panoramic views of Hakone mountains
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No.
14
9.3/10
76 review
Hakone Yumoto Aura Tachibana
Hotel near Hakone Yumoto, Hakone
Highlights
Rooftop terrace with stunning mountain views
Private open-air onsen with tatami flooring
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No.
15
9.0/10
86 review
Hakone Kowakien Mikawaya Ryokan
Hotel near Kowakidani/Miyanoshita, Hakone
Highlights
Over 140 years of timeless vintage charm
Private hot spring bath in outdoor serenity
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No.
16
9.6/10
43 review
Hakone Kyuan
Hotel near Kowakidani/Miyanoshita, Hakone
Highlights
Private semi-open hot springs in rooms
Lovely escape with gorgeous mountain views
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No.
17
9.5/10
3 review
Hananoyado Fukuya
Hotel near Lake Ashi, Hakone
Highlights
Private outdoor hot tub for relaxation
Stunning Lake Ashi views within five minutes
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No.
18
8.7/10
4 review
Hakone Tokinoshizuku
Hotel near Kowakidani/Miyanoshita, Hakone
Highlights
Spectacular mountain views 6.4 miles away
Private hot spring bath overlooking valley
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No.
19
8.4/10
46 review
Tensui Saryo
Hotel near Gora/Sengokuhara, Hakone
"Relaxing hot springs""Great rooms"
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No.
20
9.1/10
5 review
Hakone Hisui
Hotel near Gora/Sengokuhara, Hakone
Highlights
Relaxing natural hot springs with scenic views
Desk with integrated safety and phone
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Latest Reviews for Hakone hotels
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Browse reviews and ratings from real guests to find the 4-star Hakone hotels that suits your needs.
9.6/10
Amazing
2203206****The room amenities were complete and comfortable, including a stereo system, humidifier, TV, and toiletries. The hotel staff, from all departments, provided excellent service, especially with the hot spring facilities. They were responsive to all my questions, starting from when I booked the shuttle service. The outdoor hot springs at night are absolutely heavenly! Plus, the one-night, two-meal package offered delicious food. Everything was great, except for the slightly inconvenient transportation.
Hotel near Gora/Sengokuhara, Hakone 13.7% of visitors choose this area
Price per night from:JPY 31,222
9.5/10
Amazing
GGuest UserIt is an older hot spring hotel. After reading the comments from netizens, I was a little worried that there would be an uncomfortable smell, and I was also worried that the facilities including the room would affect the stay experience. After arriving, the entrance and lobby were quite comfortable. The corridor on the third floor had a slightly old smell, but it was actually okay. The room was very comfortable, larger than expected, and the view facing the stream was pleasant, and the bed was very soft. I was particularly satisfied with the price of more than 5,000 for three people. The two meals exceeded my expectations. I didn't expect the beef for dinner to be very good 👍I recommend the outdoor private soup, you must make an appointment, it's very healing. Compared with the hotel that was almost three times the price of the second night in Hakone, the price-performance ratio is really high and worth experiencing 👍
Hotel near Hakone Yumoto, Hakone 59.2% of visitors choose this area
Price per night from:JPY 65,656
9.3/10
Great
JJinRongThe hotel's location is excellent!👍 Coming from Tokyo, we took the Odakyu Line OH01 (starting station) from Shinjuku West Exit to Odawara Station OH47. From there, we just walked across the platform to transfer to the Hakone Tozan Railway to Hakone-Yumoto Station OH51. After exiting the station, we crossed the pedestrian bridge, took the elevator down to the river, and walked across the red bridge, and there was the hotel. The path is very flat, perfect for those traveling with luggage. Since we only booked our Hakone stay two days in advance, there were no connecting rooms available. We stayed in a standard room the first night and then moved to a Japanese-style room the second day, which had a great view. The hotel breakfast included natto, and the rest was pretty standard. If you go early, it's less crowded, but after 8 AM, you'll likely have to queue for a table. You can also take a public bus from the hotel to Togendai or Gotemba, but buses are less frequent after 9:30 AM, so it's advisable to leave early. All in all, while the hotel was a bit pricey, its convenient location and multiple transportation options made it worthwhile.
Hotel near Hakone Yumoto, Hakone 59.2% of visitors choose this area
Price per night from:JPY 24,798
9.1/10
Great
GGuest UserThe location of this hotel is amazing! ! It is especially suitable for people who want to go on vacation. It may not be as convenient as Gora to travel, but the hotel actually has a shuttle bus to Togendai Station (a shared station for the cable car and the pirate ship) in the morning and a bus back from the Prince Hotel at Lake Ashi in the afternoon (reservations are required in advance with the front desk). It is suitable for tourists who want to take the Hakone tourist route. The general route is: take a bus to Togendai Station in the morning, take the cable car to see Owakudani, go to Sounzan Station (Hakone cu-mo), then take the mountain train to Gora, or even Hakone Yumoto, and then return to Togendai in the same way to take the pirate ship. After the pirate ship comes out of Moto-Hakone Port, there is a shuttle bus to the Prince Hotel at Lake Ashi, and you can take the shuttle bus back to the hotel from there (you can communicate with the front desk for details, and the front desk is very polite and patient). In addition, the hotel also has a shuttle bus that can take guests to the nearest bus stop (Sengoku Kogen Station) at any time.
In terms of the room, from the Tokyo Hotel to this one, the room is really much bigger, and it faces the golf course, there are mountains in the distance, and it also encountered a snowy day, which is very beautiful!
The view of the hotel restaurant is also beautiful (p9). Dinner is a semi-buffet with a Japanese style. Since there is nothing to eat around, it is still recommended. The breakfast is also very good~
The hotel provides English and Japanese services. Most of the front desk staff speak English well. Some elderly people will use their iPads to communicate with Chinese manual translators when they find that they can't understand (this surprised me, it feels so rich). There is no barrier to communication if you don't speak Japanese. The hotel restaurant also has ********* waitresses who can communicate in Chinese~
The hot spring is very good! The hotel sign says ”Laboko Hot Spring”, but it's a pity that the outdoor hot spring was under renovation when I went there this time, so there was only an indoor one, but it was also very comfortable~
and There is a small hill at the Sengoku Plateau bus station (it's called something like grassland). The view after climbing up is also amazing! (p10, 11)
I will probably stay here again when I come to Hakone in the future! I like this hotel very much~ btw their Prince Hotel in Lake Ashi is right next to the lake, and there is a bus to Ryugu Palace, which looks very good!
Hotel near Gora/Sengokuhara, Hakone 13.7% of visitors choose this area
Price per night from:JPY 17,790
9.1/10
Great
JJujiadayeAn extremely satisfying experience. The bus stop is conveniently located about a five-minute walk from the hotel, along a wide main road that's easy to navigate even with luggage. The Japanese-Western style room with a semi-open-air bath I booked had its own private entrance, situated just outside the main lobby in an adjacent building. This offered fantastic privacy and sound insulation. The room, at 72 square meters, was much larger than I expected and impeccably clean. The private hot spring bath also featured natural onsen water, with a detailed description of its mineral content conveniently displayed by the tub. Outside, there was also a beautiful small Japanese garden. As there didn't seem to be many restaurants nearby, I opted for the half-board plan (dinner and breakfast). The shabu-shabu beef served for dinner was superb; all three of us ate until we were completely full. This family-style Japanese onsen hotel offered incredibly high value for money!
Hotel near Gora/Sengokuhara, Hakone 13.7% of visitors choose this area
Price per night from:JPY 25,517
9.1/10
Great
GGuest UserRoom is huge for Japanese standard , of course we paid a lot for it.
It may have looked good 10 years ago but it is only ok in today’s standard .
Bad thing - NO VIEW ! our room with a Huge balcony faced a car park , I guess that’s why they sell this room to Non-Members . Thus the Balcony serve no purpose bcos there’s no view .
Parking is easy , including access to ba*****t parking .
The public onsen is not bad with 2 outdoor onsen .
The in-room private onsen is convenient but there is No View . I specifically requested for room with a view (not car park view) for the price I paid but knowing the Japanese inflexibility, it will be impossible to have a room change after they have allocated one , plus they r running full capacity with inadequate manpower.
Breakfast standard is way below par for this level of luxury club standard . I had much better breakfast for room half this price . They should do a lot better in the selection and quality of the breakfast. And we have to queue 30 mins for a table.
The service staff was trying to separate us from the member guests with different route , access , etc … again for the price I paid , it is totally not worth it , be it the property , the service , or the quality of the breakfast.
Overall - I will not stay here again . There is nothing good at this price that will entice my return.
Hotel near Gora/Sengokuhara, Hakone 13.7% of visitors choose this area
Price per night from:JPY 47,013
8.8/10
Very Good
GGuest UserOverall an ok stay. A bit hard to find, very limited English spoken by the staff which led to some confusion (even for the representatives who were assigned to us by English speakers). Felt quite formal and not that warm
Room was more or less as expected, and the dinner and breakfast meals were quite elaborate. Felt that breakfast was actually the stronger meal of the two, so wasn’t necessarily worth it to pay extra for dinner. I’d likely skip doing dinner in the future. The room attendant who helped us was very kind and attentive, although we had a bit of language barrier given we don’t speak Japanese.
The big disappointment was even though the ryokan is advertised as allowing guests to book one of the larger hot springs on the property for private use for 45 minutes, we weren’t able to do this. We arrived within the designated check in time and were told that it was all booked up for the day. There was no way to book in advance and we were only staying for one night, and they didn’t try to accommodate allowing us to book at all for the next day before checkout. This really hampered the experience overall - we weren’t that interested in using the gender segregated facility (was traveling with my partner who is the opposite gender) as we wouldn’t be able to spend time together, and the tub in our room was quite small.
They should amend this policy to allow all guests to book a private hot spring time or not advertise it as part of the room! Feels like we got cheated out of the service and we weren’t offered anything else as an alternative. I would have booked another ryokan had I known this were the case - there are many others in Hakone which are much better value and have nicer / newer private facilities for around the same price. I wouldn’t recommend Yama no Chaya given this was a big part of what we thought would make it a good experience
Hotel near Hakone Yumoto, Hakone 59.2% of visitors choose this area
Price per night from:JPY 66,689
8.8/10
Very Good
HHelen MaryGreat place to stay in tranquil beautiful surroundings and if you're lucky a view of Mt Fuji.
Was easy to get to (bus J from Odawara station (expected 50 minutes but took over an hour due to traffic jams near ropeway late morning time).. Short easy 5 minute walk from bus stop to hotel (ignore other reviews). We had a Japanese style room for two. Plenty of space and great view of Fuji from the room. The bathrooms are clean and perfectly fine but a bit dated. However not a problem. The onsen experience felt very traditional and really enjoyed it. I'm vegetarian and there were quite a few options in the buffet (breakfast and dinner) which was appreciated . When we left we used the great hotel shuttle to drop us at Minami Onsenso where we picked up the T bus to take us back to Odawara train station (about 50 minutes around 10am). The staff at hotel were super helpful and overall it was a great, relaxing stay.
Hotel near Lake Ashi, Hakone 26.1% of visitors choose this area
Price per night from:JPY 27,650
8.7/10
Very Good
GGuest UserThis was our second time booking with this hotel. It is one of the most luxurious places we've stayed. The rooms are spacious, the beds are comfortable, the toiletries available in the room are great quality, the buffet breakfast is tasty and varied. The private bath on the balcony was really nice after a long, cold day (although it was a little too hot for me to stay in as long as I wanted, wish we could adjust adding in a bit of cold water). If we're ever in the mood to relax again in Hakone, we'll look at booking here first!
Hotel near Gora/Sengokuhara, Hakone 13.7% of visitors choose this area
Price per night from:JPY 27,471
8.5/10
Very Good
GGuest UserI spent a wonderful night here during New Year's Eve. The waiter barely understands people and foreign languages, but he is friendly and good at communication. I booked a public bathroom first, but then I changed it to a private bath when there was room. My satisfaction improved a lot! The hotel is very close to Hakoyō-Yumoto Station, and the taxi cost was less than 1,000 yen. Later, we couldn't get a taxi and it was very comfortable for us to walk to the station for 15 minutes with our children🏳️🌈
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