4-Star Hotels in Incheon

I had a disappointing experience with the front desk staff, even though the hotel itself was quite nice. Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive. When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead. I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice. I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms. The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.

Excellent value for money! The hotel's environment and facilities are great, and the staff provide excellent service. It's perfect for families with kids, as there's a kids' club, a children's pool, and an infinity pool. There's even a convenience store on-site! Most importantly, the rooms are really spacious. The only minor drawback is that the hotel is located on a small hill, so it takes about 20 minutes to walk to the beach and restaurants. It's much more convenient if you have a car. I'd definitely go back if I have the chance!

Landed at 2 AM on an overnight flight. Took an Uber directly to the hotel. Although it looked close in a straight line, we had to take a long detour, costing 15,000 KRW and taking about 15 minutes. The area around the hotel was pitch dark at night, with no residential buildings or shops – really only suitable for a layover. After 1 AM, there's no front desk. You can check in using the two self-service machines on the left after entering. Just type in the booking name (English names are better; a girl next to me struggled for ages with a Chinese name), and you'll get your room card in about a minute. The room was spacious, the bathroom was large, and cleanliness wasn't an issue, but you could hear planes taking off. The bedding was super comfortable; I was tempted to buy some to take home. Free sandwiches are offered in the morning – simple but well-balanced and quite good. The last airport shuttle from the hotel leaves at 11 AM daily. We checked out at 11 AM and missed it, but you can take bus 306 to the airport by walking five minutes to the right of the hotel. It runs every half hour, and you can check the accurate arrival times on Naver Maps. The hotel also has free luggage lockers for large suitcases. After checking out, we stored our luggage at the hotel and took bus 306 to Eurwangni Beach, which was about a 15-minute ride. The area is full of seafood hotpot and grilled seafood restaurants, plus a cliffside castle cafe with amazing views – perfect for photos. After spending the afternoon there, we took the bus back to the hotel to pick up our luggage, then transferred to the airport for a bus to downtown Seoul. It was incredibly convenient.

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Check-in and check-out can be done via phone message. There are also some restaurants and a convenience store right on the first floor. The view from the room window is unrealistic; I can see how bright it is outside. I think you could enjoy the sunset from this view if the weather were better, but it rained the entire three days of my trip.

Very nice location. Clean minimalistic room. Than so cheap than many shops and many foods near. 1.7km to Costco 3.2 km ton Hyundai periumum outlet Songodo This is very nice choices

This was my third time staying here. This time, I also booked the airport shuttle service for the next morning in advance. However, when I got in the car, no driver or staff member checked my ticket, and the driver didn't ask me which terminal I was going to when we started driving. As a result, we didn't go to T2 first and then T1 as indicated. I had to get off and ask the driver which terminal it was, and only then did I realize it was T1. I told him I needed to go to T2, and the driver was quite rude, saying I wasn't a guest of this hotel and I wasn't his passenger. I showed him my ticket, and he said I should have given it to him before getting in, but no one checked tickets beforehand, and the driver didn't ask me in the car. On the way from T1 to T2, the driver kept muttering and swearing in Korean. His attitude makes me reconsider whether I'll choose this hotel again next time. Poor review. Did the driver see me in the car from the beginning but think I was trying to get a free ride? His behavior is really concerning. There seems to be an issue of discrimination against Chinese people and a lack of proper procedures.

Clean hotel and quiet. Can't say much more though because we arrived super late and have to leave early in the morning for the airport. Did the check in , and got a sarcastic comment from the receptionist because we arrived at 1am . After getting in the room , we wanted to ask the receptionist to book a taxi for us , and where was the remote for the AC , but he was not at the reception, and didnt pick up the phone either.... Didn't have the shuttle bus both ways. So had to take public transport , which is not very convenient. Had to walk 20/25min after the bus stop with all the luggage. However in the morning it was easy to book an Uber.

The place is very suitable for young one-night couples who don't really pay attention to the little things. For families with kids, I wouldn't recommend this hotel. When we chose, we thought there would be a bathtub in every room, but there was no bathtub in any of our group of people's rooms. The reception couldn't give a parking discount. They said there are a lot of different companies out there and they can't help.

The environment is great, and the subway station is right at the entrance – absolutely fantastic! I'm very satisfied. The decor is also clean, all facilities are complete, and the location is good, especially convenient for those coming from Incheon.