4-Star Hotels in Incheon

I had a disappointing experience with the front desk staff, even though the hotel itself was quite nice. Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive. When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead. I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice. I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms. The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.

I highly recommend this Atour Hotel! The service is incredibly warm and the staff are gentle and attentive. The room gets great natural light, is spotlessly clean, and the bedding is skin-friendly and comfortable for sleeping. The soundproofing is excellent. Breakfast offers a wide variety of choices, and the freshly made noodles are very popular. In the evening, they even offer comforting hot congee. The public areas are quiet and elegant, perfect for reading or relaxing. Overall, it offers great value for money, and you can see the thoughtfulness in every detail. It was a very relaxing stay, and I'll definitely stay here again next time I'm in town.

I had a highly satisfying stay here and would absolutely recommend it to anyone needing a comfortable spot before an early morning flight. The hotel is an easy walking distance to Unseo Station, making it the ultimate location for a hassle-free commute to the airport the next morning.The was room was incredibly clean, modern, and spacious.The surrounding area is fantastic. There are plenty of food options right around the corner. Plus, its located like just beside to an Olive Young (perfect for last-minute K-beauty shopping), a CU convenience tore, and many other shops.

Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent! Excellent!

The auto check-in was okay. I really enjoyed the rooms that I stayed in and their proximity to cafes and restos down below. A lot of variety for a small plaza. I was there for nearly a week and it was really convenient to walk to the metro or stroll around and find what I was looking for.

This was my third time staying here. This time, I also booked the airport shuttle service for the next morning in advance. However, when I got in the car, no driver or staff member checked my ticket, and the driver didn't ask me which terminal I was going to when we started driving. As a result, we didn't go to T2 first and then T1 as indicated. I had to get off and ask the driver which terminal it was, and only then did I realize it was T1. I told him I needed to go to T2, and the driver was quite rude, saying I wasn't a guest of this hotel and I wasn't his passenger. I showed him my ticket, and he said I should have given it to him before getting in, but no one checked tickets beforehand, and the driver didn't ask me in the car. On the way from T1 to T2, the driver kept muttering and swearing in Korean. His attitude makes me reconsider whether I'll choose this hotel again next time. Poor review. Did the driver see me in the car from the beginning but think I was trying to get a free ride? His behavior is really concerning. There seems to be an issue of discrimination against Chinese people and a lack of proper procedures.

Many hotels near Incheon Airport have check-in times at 11 PM and look a bit like love motels, so I specifically chose this one. The room initially assigned on the third floor was quite clean, but the wallpaper was wrinkled, which was very off-putting. Some areas even looked moldy. Additionally, while the Wi-Fi connected, there was no internet. After reporting this to the front desk, I was moved to a room on the fifth floor, which seemed like an upgrade. However, the wallpaper in the fifth-floor room was also wrinkled. Left with no other option, I contacted Trip.com's customer service. After a lengthy discussion between customer service and the hotel, the hotel claimed it was due to the local humid air, making it difficult to prevent wallpaper from peeling. I then went out and didn't return until past midnight, so I had to make do for the night. The air conditioning in this room also seemed problematic. I felt cold, so I turned off the AC with the remote. A little while later, I realized nothing had changed, and the AC automatically restarted immediately after being turned off. I'm not sure why. I then set the temperature to thirty degrees, and that finally stopped the AC. In the morning, I noticed many rooms had their doors open with notices posted, and tables and mattresses were being moved out. It felt like that floor was undergoing renovations. I reported this to Trip.com's customer service, who, after contacting the hotel, said they were just doing cleaning. Overall, I was quite dissatisfied with this stay. The room was clean and well-equipped, but because of the wallpaper's condition, it felt like staying in a dilapidated house, and the cleanliness only highlighted the contrast more. I really feel that rooms in such a state should not be rented out by the hotel.

I had a wonderful stay at The Week & Resort in Incheon. If you’re arriving at Incheon International Airport late at night, I highly recommend staying here instead of making the trip into Seoul. It’s only a short drive from the airport, making it the perfect place to relax and recharge before continuing your travels the next day. The resort is about 15 minutes from the airport and sits near the beautiful beaches of Yeongjongdo, offering a peaceful escape after a long flight. (Tripadvisor) The rooms were clean, spacious, and comfortable, and the overall atmosphere was quiet and welcoming. Waking up to the ocean views was an unexpected bonus! The staff was friendly, and the facilities made the stay feel more like a vacation than just an overnight stop. Whether you’re dealing with jet lag, have an early morning flight, or simply don’t want to travel into the city after a long day, The Week & Resort is absolutely worth the stay. It was the perfect way to start my trip, and I wouldn’t hesitate to book here again.

The worst mattress ever. Could not sleep. And service terrible. Front desk clerk missing from 8 to 8 nobody unt the evening. During the day rarely somebody there. Room smaller but the worst is the mattress. I could fill every spring. I think that was the box spring not the mattress itself. No shuttle even if they advertised. It doesn’t exist. So the front desk said. Not wanting to stay again here 🥹

This hotel was a pleasant surprise! It's right next to the ferry terminal that takes you to Incheon city. For just 3,500 won, you can be near Incheon Chinatown for sightseeing and dining in about ten minutes. My room had a sea view and a balcony; every morning I woke up, I felt like I was in Normandy. There are many seafood restaurants nearby, and a bike path along the beach. Running along the seaside promenade downstairs every day was pure bliss. This place will definitely be my base for exploring Incheon's islands. The front desk service was courteous and friendly; they even lent me a charging cable for free and gave me extra water. The price was fantastic! I'll definitely stay here again next time.