4-Star Hotels in Orlando

在一個新開發的地段。所有設施都很新很智能（包括電燈按鈕/智能馬桶等）。四個枕頭似乎是不同的高度，很貼心很舒服。然後酒店附贈的礦泉水特別好喝。 吃飯方面酒店內部就有好幾家不錯的飯店。然後步行距離內還有很不錯的咖啡店和一個購物廣場。 稍微不喜歡的地方在於浴室放沐浴露的地方很矮？上一個住客完全可以踩在那裡洗澡 然後洗面奶再放這些地方感覺不是很衞生的樣子～其他都很好的。 如果不介意離迪士尼園區稍微遠點的話非常推薦這裏～

This was pretty much a great mother/daughter shopping trip that had been awesome up until the last evening. Our condo was clean, we didn’t get hounded by sales people, it was nice knowing you had to have a key card to get into the gates etc. pretty much a false sense of security I guess. Some time between 8:30 our last night there and 9:00 the next morning someone decided to “key” my vehicle. Now, when I say “key” it let me specify by saying there are three specific lines from the headlight to the rear fender of my the drivers side of my SUV. It has three very specific “dips” and lines that were not a quick walk by. This was specific. It’s very unfortunate that even though I was parked in front of the building there are no cameras covering the front of the bldg. I’m waiting now to hear from the Security Office what, if anything, they plan on doing. Very disappointed that this would happen at a Hilton property.

We spent 2 nights there. The location is great, just 15 minutes drive to the Parks. The territory is big, beautiful. there are many facilities (like BBQ zones, pools, hot tub). the apartment is furnished with everything you need (washing and drying machines, kitchen, bath etc.). The apartment needs some renovation - the furniture is a bit worn-out. Our stay there could have been pleasant unless the service: at the check-in we were offered 150$ as a gift for new customers if we attend a tour around the hotel. we agreed. The following day we arrived at the meeting point, filled some papers, they took 1$ from our bank card (to check if it works) and then we were given another bank card with 150$ deposit. Then a manager came and told us that as not all of us speaks english fluently, they refuse giving the tour, and charge 150$ from our card. We asked to call the head manager, she arrived only 30 minutes later, took the gift card and gave us the receipt only when we said we were going to call the police. To conclude, we wasted more than an hour, didn't get any apologies for such unprofessional behaviour. although the hotel itself is good, the behaviour of the staff is far below the level of Sheraton. not recommended

Amazing service. Our flight was canceled causing us great distress and they were very considerate, giving us a complimentary late checkout. Outstanding breakfast.

＜ Pros ＞ 1. Very big and good to visit and play only at the hotel 2. There are several swimming pools, slides and ridge pools. Good for playing in the water 3. There's a Starbucks and a souvenir shop in the lobby, and a convenience store in the basement. 4. Friendly staff 5. There is a shuttle bus to Disney (need to book) 6. Email reply is fast 7. Rooms are clean and tidy ＜ Cons: ＞ 1. I asked the front desk staff to add breakfast, but I used it because I just used it and paid later, but I had to tip the server who set the breakfast table. (Server asks you to check the price and tips) I was a little bad because I didn't add it for this. 2. The hotel site is large, so you have to take the shuttle bus to and from the parking lot and the hotel when you park yourself. 3. I checked in in the afternoon, but the front desk staff didn't provide and guide me when I checked in that I needed a bracelet even though the water park was available the next morning. 4. You may have to line up very long due to group guests such as conferences at dinner and check-out time. 5. Of course, everything is expensive 6. Shuttle is free but there is a hassle to book on the site, and there is no shuttle bus service often It's not good considering the price, but it's a good hotel if you want to heal and wander in the hotel all day! There was a regret in terms of guidance, but the staff are friendly and the sunset and water park restaurants ㅎㅎ It's a good hotel to feel like I'm in a resort ~ However, if you want to go to the amusement park, it would be nice to avoid that period and make a reservation!

Driving up to the hotel it looked promising, lift up to our floor felt bit old but worked well with the style, rooms were ok but looked like it could do with some freshening up. First thing we noticed was a stain on one of the pillowcases, this made us wonder whether the beds were properly changed or cleaned, we did see a single strand of hair in the bathtub but gave it the benefit of the doubt that could be the cleaner if they did clean it. Sadly on the website it states luxury toiletries- well these were disappointing and did not feel it. We were provided with one set for two people. That is one shampoo, one conditioner, one body lotion, no shower gel, (you get a shower in the room) one face soap, one hand soap. The hot water kettle dispenser was not cleaned as when we went to do an initial clean there was a lot of black stuff coming out, we had no coffee in the room either. We had to go ask reception to give us a new one and that’s when we found out we should have had coffee provided with the kettles. So far very disappointing, We found out during our stay that the hotel doesn’t clean your room on a daily basis and we weren’t aware of this so our bins were over filling, we had to ask for toilet roll, and new towels. When we received the towels in the bedroom whilst we were out they were left on top of the toilet. Not exactly the best or cleanest place to put if especially if we haven’t had the room cleaned for a good few days. If you want your room cleaned I expect you will need to let reception know. I’ve stayed at Marriotts before and I’ve never experienced it where they don’t clean your room and I don’t mind if they don’t do it on a daily basis but they should inform you at reception when you check in. We stayed during Hurricane Milton and we were very disappointed as international tourists not to have received any information from the hotel that it was coming and what to do/ how to stay safe/ whether there was going to be reduced restaurant opening times/ services. This was our first hurricane. We instead received much more information and advice from our Uber drivers such as to stock up on food and water. Our other information was from alerts we received on our phones and also by watching the news otherwise we would have been none the wiser. We are aware that other hotels received a note under their door as a minimum. We were looking to hire a car but this hotel charges 27 dollars to park a day. So we decided to use Uber and actually turned out cheaper for us so bear this in mind. The pros: It’s very central and icon park is about 5 mins away, lots of bars and restaurants along the the drive in either direction. Close to the parks if that’s what you’re here for. Reception staff are very nice and really get straight on to the case when you need something. Two people who stood out for us was firstly Joe, who was standing outside one day as myself and my friend were deciding to visit a mall was so helpful. He even gave us some leaflets to hand it at our destination to get discounts and a free bag. He was really friendly and chatty and a great sense of humour. The second person was Ryan, from housekeeping was also very helpful when my friend was after some items for our room. Very cheerful. I’d only recommend this hotel if you just want somewhere to sleep for a few days. I wouldn’t come back here again not for a holiday as I feel the basic expectations of a hotel service was lacking. Can’t fault any of the staff we dealt with.

The inly thing I could fault was the signage to anywhere. There are none. We walked 30min. Round two hotels. For what should have been a few minutes cause once of the boat taxi for the first time no signed for lobby or anything. Same in morning sign to water taxi then no sign to say get life to floor one. Tbh this seems to a standard thing round universal. No sign or basic sign to everything toilets hotel rides. But have to say hotel was amazing and clean and would stay again. Ashley it early check in and late collection was very helpful

I am here to participate in the exhibition. The service is very, very poor, equivalent to no service. Stayed for three nights, did not change towels and bath towels, we called the front desk to get a new towel, the other party said to pay a service fee of 15 knives. At 8:00 in the morning of the last day of check-out, I asked if we would continue to live, and I said that I was not sure for the time being. The front desk was Yinyang and I said whether you can be sure in 2026. The check-out time is 10 o'clock in the morning. Since we are in a hurry to go to the exhibition site, we hope to negotiate whether we can check out at 12 noon (the normal check-out time in China), the front desk clerk said that they must participate in a conference (KPI pulls the head) organized by them before extending the check-out time. We can check out first. The resort environment is good, but the service is very, very poor experience! Don't come!

The room was pretty spacious, AC was a bit too loud. The receptionists are very friendly, each guest receive a free and warm DoubleTree cookie at check-in and check-out. Beware that everything is kinda far away, the next 7-eleven is in like a 20 min walking distance. If you take a Lyft/Uber it will take you ~5 min.

Stayed here for 7 days, the overall feeling is good, the room is clean, the bed is moderately hard and soft. There are many fast food near the hotel, and there are also convenience stores where you can buy drinks and drink slowly in the refrigerator. The hotel has a shuttle bus to Disney and Universal, but the time is very strange. The bus to Disney is more than 10 o'clock in the morning, and it is 7:05 in the morning. Go to Disney's Lyft, because I want to enter the park early. There are also hotels that do not clean the room every day. If you need to clean, you need to tell the front desk in advance. The hotel has 3 places with free self-service washing machines and dryers. It is very convenient to bring your own washing powder. Another small defect, the hotel is not very soundproof, can hear the sound of the next door very clearly. If you can, don't choose the first floor. There is a garbage bin on the first floor. Many people throw garbage. Very noisy.