5-Star Hotels in Punta Cana

The majestic elegance is beautiful!!! Very clean, rooms are very nice. The average rating was because we paid extra for “Elegance club” adult only. This was our 29th anniversary and we wanted it to be kid free. We searched for a hotel that had adult only amenities. When we showed up at the hotel they told us those rooms were sold out in the adult only section. That was disappointing since we paid for that section. We were still able to use the amenities but they were two buildings away. We booked months in advance so that was disappointing. They did give us a voucher for $200.00. To be used towards a $360.00 massage. But we would have loved the room in adult only section instead. The drinks were great! The food average. Entertainment average. The staff-some were great but I would say around 90% don’t even acknowledge you with even a hello. Overall though the place is beautiful! The pools are well maintained and had a great vacation overall.

The complex is nice and the rooms are comfy. I sent an email with some questions / request a week before arrival and they never replied. The food quality wasn't great, my father got intoxicated with something there and we also found a piece of hair in the food. Some people were a bit rude. Zero options for gluten free. The reception and cafes are far from the rooms so you need to take a minibus which is not confortable. Restaurants were always fully booked but they looked empty when walking around.

Went to Bahia because we had a moderately nice experience in Mexico. This one was a very uncomfortable one for us mainly because of the people and the food. We felt hunger many times in this ”all-inclusive” hotel. The restaurants serve mediocre food, in small quantities, with least authenticity and does not invoke any feeling on consumption. We ate at the restaurant and then also to the buffet to feel a bit full, but the buffet equally lacks real food with low quality vegetables & fruits and just badly made food that looks un-appetising as well. If you're someone who loads up of meat and alcohol, this place might be for you. Sadly not for us, and at the end of our 5 day stay, we felt very depressed, glad to leave and our taste-buds were dead. The rooms were large and clean, some parts were dated and the bathroom did not have a door to shield from the AC, which was weird. The beach was a great positive to our otherwise hugely disappointing stay. Made us doubt going to all-inclusive hotels ever again, would definitely not recommend.

Incredible hotel! Very good food options as well as entertainment, the only bad thing was that they didn't clean our room one day

The resort itself was beautiful but there were pros and cons. More cons than I wanted. Pool closed at 6 pm so no night swimming which left little to do in the evenings. Drinks were weak, drank all day long with no effect. Food was the worst. The buffet was terrible and was really our only option since the snack bar ran out of burgers, basically lived on chips and salsa the entire trip. The restaurants which you needed to make reservations for was a joke. The reservation app didn’t work so you had to wake am up at 6 am to stand in line until 8 am in hopes of getting a reservation. The service was not pleasant. Workers badly made eye contact with you and you always felt like you were bothering them when requesting a beverage or asking a question. The resort has potential if they stopped it up on service, food, drinks and entertainment.

This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!

I recently stayed at the Grand Bavaro Princess Resort in Punta Cana for 4 nights, and unfortunately my experience was extremely disappointing due to a THEFT. After returning home, I discovered that jewelry I had carefully stored inside a pouch within my makeup and skincare bag was missing. These were not items left out in the open — they were placed בתוך my personal belongings, which indicates that someone went through my things. During my stay, my sunglasses also disappeared. At the time, I assumed I had misplaced them and even checked with Lost & Found, but nothing was reported. Given what I discovered later, I now believe those were stolen as well. This situation is very distressing. Beyond the monetary value, the jewelry had sentimental importance as they were gifts. What is most concerning is the lack of security — guests should feel safe leaving their belongings in their room without fear of someone searching through their personal items. I have contacted the hotel and requested an investigation, but I want to make other travelers aware of this experience. I strongly recommend exercising caution if staying at this resort. Stay dates: March 20 to 24, 2026 Room: 2702

This was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!

One of the most complete and well-organized hotels I have visited, excellent facilities, superior, pleasant services, extremely good food, super special treatment from the collaborators, thanks to Mrs. Anny, very attentive and kind, I give her a 1 million rating for the way she treated me and my wife.

I’ll admit, the negative reviews almost made me cancel my reservation at the Nickelodeon Hotel—but I’m so glad I didn’t! I encourage everyone to experience places for themselves rather than relying solely on other people’s experiences (bad reviews). Everyone has different expectations, and some can be more demanding than others. My family and I are pretty chill and laid-back, so even when a few things didn’t go exactly as planned, we were able to adjust easily and still have a great time. The overall experience was very positive—good food, super friendly staff, and great service throughout our stay. We had so much fun and made some amazing memories. Definitely worth the trip!