Featured facilities: Exclusive Beach Area, Swimming Pool, Tennis Court
Very Good
105 reviews
8.8/10
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9.2/10
Great
RRiiiiiiiiiiIt was nice to stay here
Ambience of the hotel is very good
The room was clean
There are many types of food, from buffets to places where you can drink beer from all over the world, sushi restaurants, and steak restaurants.
The food didn't suit my palate because I don't eat much meat, but I highly recommend it to people who love meat.
Hotel near Cap Cana, Punta Cana 100% of visitors choose this area
Price per night from:CAD 694
8.9/10
Very Good
GGuest UserEvery single thing from the service to the facilities, to the activities, to the food, to the room and just absolute stunning and sophisticated place. We truly have never been so happy with a hotel as we have been with TRS Turquesa. We cannot wait to go back next year!!! Our butler, Ray, was the absolute best!!!! He took care of every single thing for us every single day we were there. We are still speechless and how wonderful this vacation was. Truly amazing!
MMatt2The complex is nice and the rooms are comfy.
I sent an email with some questions / request a week before arrival and they never replied.
The food quality wasn't great, my father got intoxicated with something there and we also found a piece of hair in the food. Some people were a bit rude. Zero options for gluten free. The reception and cafes are far from the rooms so you need to take a minibus which is not confortable. Restaurants were always fully booked but they looked empty when walking around.
GGuest UserThis trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!
VVidal ClaramonteIt has been a pleasant stay. The customer service provided by the hotel has been satisfactory in general. The all-inclusive offer could be improved from my point of view. And for that price it could have included the transfer. Improvable facilities, especially the gym, which is not suitable for this hotel, is very small and inaccessible, it seems like a maze to enter. And the spa is also very poor and not even included in the offer of the all-inclusive package with a superior room. When in Spain 90% is included both services, transfer and spa. Great hotel, great chain, but my face of satisfaction for some other things remains indifferent for that reason... The variety in the food buffet was not too much either... it is compensated by the customer service and the environment of virgin beaches. Then a detail is the overweight in terms of street vendors outside and inside the enclosure...even with the massages...
WWILLIAMSSHEILAUpon arrival i found out that Trip.com botch my reservation. i booked a garden suite that offered a king bed or two doubles. My search was 1 room 2 adults i was giving Punta Cana. princess suites. the resort refuse to check me and my sister in because a phone rep told me that my booking was good for two. had to use my spending money to pay extra cause Trip.com did not put my sister on the booking. food was nasty, cold and picked over. fresh food was not put out often enough. Flies were all over the food. wait staff at the steak house was rude and nasty. Refuse to correct my order after they messed it up. Spent an entire night hungry. beautiful spot but will never go to this resort again nor will i book with trip.com
GGuest UserOverall experience was good, and would return again. The only unfortunate part that there was a lot sea**** on the beach in which you could not enjoy.
HHerreraThe hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better.
The toilet handle was broken despite the water flushing.
The room smelled out humidity.
Not very sure of they changed the sheets needles I got there or even after.
The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/
On NYE the food was much better, there were good choices, but still artificial.
Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything.
What is the average price for Beach hotels in Punta Cana?
For Beach hotels in Punta Cana, the average price is CAD 562 for weekdays , and CAD 686 for weekends (Friday–Saturday).
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