Luxury Hotels in Punta Cana

"Like most all-inclusive resorts, the food and drink quality isn't great. Don't go in expecting anything different. Even the themed restaurants offer very mediocre food and drinks. There's plenty of it, but not much quality. The facilities are in excellent condition. The suites are always clean and well-maintained. The service, in general, is okay. It's important to bring small bills for tips, as the service always improves when you do. The staff always expect to be tipped. Another point to consider is the size of the complex. Since it's so large, we had to take internal transportation to get to the beach or for breakfast, for example. One area for improvement is that they could do a better job promoting the available attractions, both included and extra. Because the resort is so big and has so many guests, personalized service is more difficult. But overall, it was worth it for the value."

"The environment is beautiful, and the staff are very welcoming. There's also a wide variety of food available. It's a great place to stay for several days, and they have many shows. I'll definitely visit this hotel again if I have the chance. It's perfect for a family trip with kids."

"It is a hotel that is almost 5 stars. The most positive thing is that the staff is all super friendly, with a super cheerful spirit, the hotel maintenance is super good, only some small details such as in the public bathrooms, general maintenance but not cleaning, the gastronomy is what I think can improve a little more apart from the Toro restaurant that was of high quality, the food is good but not at the level of excellence. We visited all the restaurants and they were good. I do not have anything negative about the hotel, the bad thing for us was the beach, impossible to swim in, a lot of waves, the children cannot even play on the shore, super dangerous, we even managed to see a person drowning and thanks to the service of the lifeguards they managed to revive the person. The rooms are quite comfortable and large, and if you are not interested in buying property do not agree to go to the talk for the points because you will lose half a morning. And with the vendors on the beaches you will find better prices. But if you are only looking for a pool and nightlife with discos, casinos and theaters, this is the perfect hotel. If you are only looking for a beach, this is not the hotel, although you can find quiet beaches within a 20-minute walk along the shore."

"This resort was beautiful and had lots to do. Children are allowed, there’s a kids area and even a teen hang out. There are multiple pools and a beach. There are about 5 specialty restaurants that open at night, but require reservations—I ate at Fogo and it was delicious. During the day, there’s a buffet snack bar, coffee shop, and icecream bar available, plus a sports bar that’s open 24/7. In the evenings, the lobby has entertainment, including shows and a DJ. Theres a trolly that comes every few minutes to take you around the resort if you don’t want to walk. One of my favorite parts was the beautiful wildlife roaming the resort and the amazing service staff—most were very friendly and welcoming. I wouldn’t consider this a party resort; it’s more geared toward families and low-key fun. Definitely check out the beach bar—John and Gerson are fantastic bartenders, very friendly and entertaining. There’s also a snack buffet there that overlooks the beach, so you can enjoy a nice breeze while you eat. I traveled Solo. My only downside was the rooms. They each had a balcony, and really could have been great, but cleanliness could be greatly improved. I had to change rooms twice—first due to the AC not working, then because the balcony door wouldn’t lock. All 3 rooms weren’t very clean mainly the bathrooms. Im not a picky person so By the third room I had both locked doors and ac, so I just went with it lol. On the positive side, they did upgrade me to a larger room, which I appreciated. I did feel like some of the front desk staff was not very friendly or accommodating. Neither of those issues were my fault and it seem like a bother or hassle for them to swap my room. Overall, it’s a lovely resort with great amenities, and a relaxing atmosphere. I’d recommend it if you’re looking for a safe, beautiful place to unwind with family or enjoy a laid-back vacation."

"The room is newly renovated! But the design is not novel! Front desk service is average! The restaurant is not bad in the all-inclusive! The pool is good 👍! The sea view room is a bit far away! There are trees on the lower floors that are not recommended!"

"The complex is nice and the rooms are comfy. I sent an email with some questions / request a week before arrival and they never replied. The food quality wasn't great, my father got intoxicated with something there and we also found a piece of hair in the food. Some people were a bit rude. Zero options for gluten free. The reception and cafes are far from the rooms so you need to take a minibus which is not confortable. Restaurants were always fully booked but they looked empty when walking around."

"Beautiful location. Would definitely come again for another vac ation."

"This was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!"

"Our stay at Breathless was incredible; the room was great, the food was delicious, but the whole experience was taken over the top by our VIP concierge, Pablo. We have stayed in many top-rated hotels and resorts all around the world, but we have never felt so safe and comforted as we did at Breathless. We received a text message from our VIP every day about what activities would happen on the property and when. We were also told many times if we had any problems to let him know or if we were looking to have any experiences or see any shows. He was able to connect the dots with everything. We felt like celebrities and because of it we had an amazing trip. "

"This trip was amazing. The resort was beautiful and easy to navigate. The rooms are quite large and the location is isolated and quiet. The beach is beautiful, the food was delicious, the drinks were wonderful. The staff were all really friendly and the service was generally great. There are a lot of vegan and vegetarian options which was great! All the events were really enjoyable and overall it was a really relaxing and memorable vacation! Shout out to the activities director Miki for making our stay extra special!"