5-Star Hotels in Chennai

Overall, I had a good stay, as I usually do at this hotel. The rooms are always clean, comfortable, and very well maintained. Most of the staff were warm, professional, and went out of their way to make my stay enjoyable. A special shoutout to Vijay, who always checks in to make sure everything is going well. He always has great recommendations on places to visit and genuinely makes guests feel welcome. There were a couple of issues this time that made my stay slightly disappointing. Our room key cards stopped working a few times during the stay. The staff resolved the issue quickly each time, but it was still inconvenient having to head back to the front desk after a long day out. The biggest issue we had was with room service, when I ordered tea and found a fly in it. While the staff eventually waived the charges for the entire meal, the service recovery could have been handled much better. The following day, I developed food poisoning and was violently ill for the next week. While I can’t say for certain it was related, the timing after the fly incident left me slightly concerned about the food hygiene standards. I hope these were isolated incidents, as I’ve generally had very positive stays here and would still consider returning the next time I’m in India.

This must be a very local hotel; the service was excellent, and everyone was incredibly friendly. I had an early flight, and after a quick chat, they even prepared the breakfast I requested. Highly recommended!

The interior of the hotel is very nice. The only inconvenience is to have to pass your luggage through the metal detector every time you enter but I understand it is for everyone's safety so it is also a plus. The rooms were clean and elegant. I wished the water bottles they prepared in the rooms were plastic instead of glass. But overall highly recommended for business travel use as it is close to the airport.

The hotel is good, and the service was very nice. There was a wide spread of options in the buffet. The initial room we were given had a damp smell, but as soon as I reported it, the staff promptly swapped it for a better one. Overall, it was a good experience.

Very comfortable and good to sleep hotel in chennai. Staff are trained and professional

Excellent Stay at GRT Grand Chennai I had a wonderful stay at GRT Grand Chennai. The hotel offers a perfect blend of comfort, luxury, and warm hospitality. The rooms were spacious, clean, and very well maintained, making the stay extremely comfortable. The staff Sabri,Muthu Anna Sharin and Aishek were courteous, professional, and always ready to assist with a smile, which truly enhanced the overall experience. The food was excellent, with a wide variety of delicious options catering to different tastes.The hotel’s location is very convenient, providing easy access to major areas in Chennai. Overall, GRT Grand Chennai exceeded my expectations, and I would highly recommend it to anyone visiting the city for business or leisure. I look forward to staying here again.

Returning to this location after eight years, I was hoping for the same 5star experience I once enjoyed. Unfortunately, it’s not quite what it used to be, and the property is beginning to show its age. On a positive note, the staff were warm and courteous throughout—from the reception to the restaurant team. Their professionalism and friendliness was a highlight of the stay. The restaurant manager Nazim was helpful. However, the room was disappointing. Upon entering, there was a strong musty odor. When I mentioned this to the front desk, I was told all the rooms have this smell and that it would dissipate in about 10 minutes—but unfortunately, it lingered. It seems guests may simply become accustomed to it over time. Not me.. lol. The Colony restaurant offered a decent breakfast, though dinner not that much. It felt overcrowded and cramped, and the buffet menu was not the greatest, with food quality was just average. The key strengths of this location remain its convenient setting, friendly staff, and ample parking. With some updates and improvements, it could once again live up to its former reputation.

My stay began on a disappointing note. I arrived at the lobby on a Sunday afternoon and waited nearly 40 minutes before anyone attended to me. Although I was clearly in line, a couple of other guests approached the desk and were assisted before me. I expected the concierge or front-desk staff to notice the situation and assist guests in the order they arrived, but unfortunately, that did not happen. Once I was finally checked in, I was assigned a room on the fourth floor. The room itself was acceptable. I generally do not have particularly high expectations regarding hotel-room ambience, as I find that it often does not vary significantly across hotels, regardless of their star rating. What I found especially unreasonable was the hotel’s pricing. Items available in the room, such as a Snickers bar priced at ₹155 and a packet of Lay’s priced at ₹55, ***** with peanuts and carbonated drinks, were listed at several times their normal retail prices. The markup was so excessive that it made me wonder whether the hotel actually wanted guests to consume these items or was simply trying to impose an unnecessary and inflated expense. The same applied to transportation. The hotel quoted ₹1,800 plus taxes for a sedan to the airport. I booked an Uber for the exact same journey for ₹699. Charging well over twice the market price—and then adding taxes on top of it—is frankly absurd. Hotel convenience may reasonably come at a premium, but this felt less like a premium service and more like an attempt to take advantage of guests. The complimentary breakfast, however, offered a wide variety of options and was probably the most redeeming part of the stay.

This hotel scores highly on airport proximity and overall value for money. While the interior and facilities are a bit dated, it's thankfully clean with no noticeable odors. Airplane noise from takeoffs and landings isn't an issue, ensuring a good night's sleep. It's a great choice for transit passengers looking for a budget-friendly option.

We felt super welcomed and well taken care of from the moment we alighted our transport from the airport. The staff were all pleasant and warm, making the stay really comfortable and cosy. Room was comfortably sized and clean, toilet was also clean. There were many channels to watch on the TV. Breakfast was great, we especially loved the live stations where we can order dosa and scrambled eggs. Loved the chai.  Our room was also facing the river and we could raptor watch quite close from our window! Super exciting watching Black Kites swooping around.  The only down side is that soundproofing wasn’t the best and amenities look a little aged, but we aren’t too bothered and still enjoyed our stay. Thank you Radisson front desk and housekeeping staff!