Featured facilities: Golf Course, Exclusive Beach Area, Swimming Pool
Amazing
112 reviews
9.4/10
1 night
From KRW 959,075
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9.3/10
Great
SShandianjiankeThe room was fantastic, and the hotel facilities were also excellent. It has a private beach right on its doorstep, and the service was exceptional. The only minor drawback is that it's located in a hotel zone, making trips to the supermarket a bit inconvenient. Otherwise, it was perfect!
Hotel near Avenida Kukulkan, Cancun 22.2% of visitors choose this area
Price per night from:KRW 352,313
9.2/10
Great
GGuest UserThe service is perfect! ! Everyone's service is super good.
There is child care, and there are child care next to several restaurants where you eat, full marks!
The sea view is super beautiful, the sea water is very clear, and the beach is white.
The sanitation is also very clean.
The room is a bit old, but it does not affect the beautiful scenery at all.
Recommended!
Hotel near Zona Hotelera, Cancun 44.4% of visitors choose this area
Price per night from:KRW 537,811
9.1/10
Great
GGuest UserSuperb hotel, restaurants are delicious, Asian restaurants are confusing, favorite Italian restaurant, the hotel occasionally has a buffet by the pool. Facilities are great, rooms are large, adults only, no children, great stay.
Hotel near Avenida Kukulkan, Cancun 22.2% of visitors choose this area
Price per night from:KRW 462,856
8.9/10
Very Good
HHajiyev ToghrulWhen i booked this hotel, just look photos and price. I think like this expensive hotel must be excellent. But...
1. This is like 3 stars hotel.
2. Personals very bad. If you didn't pay them, nobody served for you. Just one time they can give you juice or something. Second time you need wait 20 minutes
3. I booked room for 2 people. But inside everything for one. Need ask many time for bring one more soap, or shampoo. And surely need pay....
4. No any amenities. Just pool and restaurants.
5. Normally if you pay this money in Dubai or Turkey, you can see whats the 5 stars. He you can't see any stars.
6. I think have just one reason for like this high price. It's a erotic show. Name is erotic. Nothing more. Just name:):):):)
So, if you have money, and want to rest. Didn't go this hotel. I booked it for 5 days. But stay there just 1 night.
Hotel near Zona Hotelera, Cancun 44.4% of visitors choose this area
Price per night from:KRW 416,815
8.9/10
Very Good
MM19869****It's new, clean, and tidy, with excellent service. The only downside is that the toiletries weren't fully stocked. I was very satisfied with the two separate sinks, and the separate toilet and shower were very convenient. The number of towels provided was ample. The restaurant service and food were both excellent, no disappointments. They even poured champagne at check-in, and there was also a complimentary bottle of champagne in the room. It's great value for money and I would recommend it to friends.
Hotel near Avenida Kukulkan, Cancun 22.2% of visitors choose this area
Price per night from:KRW 576,957
8.7/10
Very Good
GGuest UserStaying at this hotel brought mixed impressions. On one hand, the property looks new and visually appealing; on the other, there were several disappointing and controversial moments.
The check-in process felt quite strange. My room upgrade request was declined in an inappropriate manner despite my Hilton Honors Gold status. Additionally, no one assisted us in locating our room, and there was no introduction to the hotel facilities- we were simply told to find all information in the app.
The room itself was very noisy due to constant traffic from buses and service vehicles outside the windows. A request to change the room was declined, and the receptionist even mentioned that my Gold status meant nothing for this booking. Housekeeping also skipped our room twice, despite the sign on the door requesting service.
On the positive side, the food quality was generally good, and the entertainment program was decent, though not outstanding. It was surprising that the bars did not provide a clear drinks menu of what could be ordered. The biggest drawback of the hotel is the beach, which is almost nonexistent.
The highlights were the wonderful Kids’ Club staff and the generally friendly hotel personnel, although some bartenders and reception staff were less welcoming. The swimming pool is pleasant, but the hot tubs were disappointing, with noticeably dirty water.
Regarding the all-inclusive restaurants, the Italian restaurant was excellent, while the Mexican restaurant was the weakest.
Overall, the hotel has potential thanks to its modern appearance and some great staff members, but improvements in service consistency, cleanliness, communication, and beach access would significantly enhance the guest experience.
JJust a TravelerThere is an important thing I have to mention here. Hope everyone is aware this situation before you book the hotel. Trip.com misled me about the price and what included when I booked my room. There were some room types without breakfast or meals. I tried to call the hotel to verify because they’re supposed an all inclusive hotel. I found out I’m right. No matter what room type you paid for. It supposed all inclusive package but trip.com tried to mark up more for the price in order to confuse people if they want to get all inclusive packages.
Pros :
1. All the restaurants are good but they have specific schedule. You have to check which restaurants are opened everytime.
2. The room was clean and the view was stunning.
3. The room has a small place for room service.
Cons :
1. There were lots of salespeople around the lobby. They always try to sell their club membership. Especially, the first day when you checked in. They are pretty aggressive though.
2. Location is a little far from the main street.
3.It’s a party so you can always hear loud music during the day until 10:00pm. Just pick somewhere else if you’re not a party person.
Hotel near Zona Hotelera, Cancun 44.4% of visitors choose this area
Price per night from:KRW 486,432
8.6/10
Very Good
GGuest UserPerfectly located on the Cancun Hotel Zone strip, this resort strikes a great balance — close enough to the action if you want it, yet far enough away to truly unwind. The property itself is charming, not overly large, which makes everything easily accessible.
The pools are just the right size for activities and socializing, but the real highlight is the stunning beach — that’s where I spent most of my time. Dining options are plentiful with several restaurants to choose from (reservations are required), and the bars offer a wide variety of drinks. The café is also a must-visit.
Overall, I had a wonderful experience. This isn’t a massive, party-centric resort — it’s better suited for travelers looking to relax and enjoy the beach in a more laid-back atmosphere. If there’s one area for improvement, it would be refreshing the rooms and hallways, as they’re starting to show their age.
Hotel near Avenida Kukulkan, Cancun 22.2% of visitors choose this area
Price per night from:KRW 323,621
8.5/10
Very Good
GGuest UserGood review: A surprisingly wonderful stay, I'll definitely choose this place again next time!
This stay at [Hotel Name] completely exceeded my expectations. From the details to the service, everything felt incredibly thoughtful and welcoming. I absolutely recommend it with a full score!
First, the hygiene and environment were impeccable. The moment I opened the door, my eyes lit up. The room was spacious and bright, the air was fresh with no strange odors, the sheets and duvet covers were perfectly white and smooth, feeling soft and comfortable. The bathroom floor was dry with no puddles, and the sink and toilet were wiped spotless. Even the shower glass had no water stains, making for a truly reassuring stay. From the window, I could see a small garden, which was particularly therapeutic to wake up to when opening the curtains.
Second, the facilities were comprehensive and considerate. The air conditioning in the room cooled and heated quickly with very little noise, ensuring I wasn't disturbed while sleeping. The mattress was moderately firm, and there were pillows of different thicknesses to choose from; I slept for two nights without any back pain. The room also came equipped with USB charging ports, a hairdryer, and bottled mineral water. Even the toiletries were pump-style and felt high-quality – every detail showed great care.
Finally, the service was warm and efficient. During check-in, the front desk staff greeted us with friendly smiles, quickly processed our paperwork, and even proactively shared information about nearby restaurants and transportation routes. When I called the front desk midway through my stay to borrow a charger, it was delivered in less than 5 minutes. Check-out was even more efficient; verifying information and issuing the invoice was done in one smooth process. They even kindly asked if we needed help calling a taxi, showing no impatience whatsoever.
Such a hotel with great value for money and excellent service is truly perfect for travelers. I've already recommended it to friends, and I will definitely choose this place again the next time I visit this city!
Hotel near Avenida Kukulkan, Cancun 22.2% of visitors choose this area
Price per night from:KRW 591,192
7.9/10
Good
GGuest UserHideaway Royalton Riviera Maya was a nice weekend getaway for me and my brother but also a reunion with friends. I know the hotel is closing for renovations and hopefully it can get the well needed repairs/upgrades. For me, it was better than I expected but still lack a lot and the price should've reflected what service would be given. Definitely understaffed and affected many things like a domino. The food needs to be better especially the buffet. The only food that was consistently delicious was the fish!!! The Zen restaurant delicious but a sauna so couldn't finish our food. The building itself needs repair as I cut my finger in the pool from lose tiles. We had a leak for the light in our room, but thankfully maintenance fixed it right away. The water activities could've been much better. Too many physical challenges not enough fun challenges.
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