5-Star Hotels in Puerto Vallarta

The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service

Breakfast is very rich, but unfortunately, the breakfast is exactly the same every day, if it can be slightly changed, it will be better

The Service was incredible. The waiters and all staff were very friendly. The hotel is chill and it was not very busy during my visit. I always found room next to the pool, or in the beach and at the restaurants.

The resort itself was beautiful. And we had an amazing view of the sunset. I do wish there was more variety in the foods and the restaurant options. Surprisingly I thought the Mexican restaurant was not that great, but I liked the Italian place and seafood restaurant. The staff was very friendly. For some reason the heat in the Veranda restaurant was always stifling and made dining uncomfortable. The complex needs more elevators and you end up waiting around a lot. Also, I wish there was more entertainment. Dancing was so fun it should be every night. Overall I enjoyed my stay.