With a stay at Casa Ritual, you'll be centrally located in Puerto Vallarta, a 4-minute drive from Cruise Ship Terminal and 8 minutes from Malecon. This golf hotel is 8.1 mi (13 km) from Nuevo Vallarta Beach and 6.1 mi (9.7 km) from Playa de los Muertos.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at Shibui serving guests of Casa Ritual. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.
Featured amenities include luggage storage and a safe deposit box at the front desk. Limited parking is available onsite.
Make yourself at home in one of the 15 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include laptop-compatible safes and complimentary bottled water, and housekeeping is provided daily.
"The hotel is very quiet and makes you feel at home. The staff is very kind and pleasant. Always wearing face masks and keeping a safe distance The breakfast is tasty, we appreciated the fruit and the waffles wish they had some coffee or tea also in the evening. The pool area is lovely just wish the water of the pool was bit warmer. The location is very convenient in a beautiful neighbourhood with plenty of amenities within walking distance a church and very close to the airport We will gladly come back in the future. Ohh my only complaint is that they didn’t have more soap we used the one they gave us when we arrived and the they didn’t have anymore in the hotel 🥴"
With a stay at Los Arcos Suites in Puerto Vallarta (Romantic Zone), you'll be steps from Playa de los Muertos and 4 minutes by foot from Bay of Banderas. This beach hotel is 1.4 mi (2.2 km) from Malecon and 4.5 mi (7.3 km) from Cruise Ship Terminal.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Guests may use a roundtrip airport shuttle for a surcharge, and limited parking is available onsite.
Make yourself at home in one of the 44 air-conditioned rooms featuring kitchenettes. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and refrigerators, as well as phones with free local calls.
"It was a nice hotel.
There was a problem with my door but they fixed it really quickly.
The receptionists were super friendly and always on hand to
help."
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.0/10
Great
AAnonymous UserWe upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.
SSirary DiwathahunthaWe're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed,
The food
# the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying
# The Sushi restaurant is just on average
# The Mexican restaurant although Not so bad at all
#The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it,
The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again,
Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less
All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated,
Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”
HHipptech WirelessHad to stay here by accident due to flight cancellations but my wife & I were very pleased! The place is huge and is perfectly situated right by the airport. They do not provide taxi services to the airport unfortunately, but there are taxis always available to take you there, driver will try to rip you off and charge you $20 USD for not even a 5 minute ride, but locals only pay between $5-$10 USD max; so don’t fall for it.
But the hotel was a welcomed surprise for my wife & I. BUY THE BUFFET BREAKFAST ADD-ON! We didn’t we ended up paying $90 for our breakfast Which could’ve been about 40 bucks had we prepaid. Don’t bother buying the alcoholic beverage in a coconut - it’s way overpriced and you get very little alcohol. Definitely take it vantage of the free coupon/services provided at check-in; you get a little coupon book thing that contains free drinks, tequila shots, and passes to the spa, among some other things. Those were added benefits. The room was nice enough, not high-end luxury, but the rest of the hotel was impressive and the massive pool was awesome.
AAnonymous UserI was at this location 2 years ago when it was Grand Fiesta Americana. The dinner restaurant menu and quality were excellent. As Hilton the quality of food at the restaurants has definitely gone DOWN from a 8 to 5. The night entertainment is very bad. They need to do some more fun pool activities and night shows. There is nothing to do at night after dinner. I would recommend working on better menu options, quality of food and entertainment. The Mexican restaurant has mainly American food. The Italian restaurant has very limited options and the food is not good at all. I couldn't even eat my Italian food. But the location, service and view of the hotel is excellent. I hate writing negative reviews but this is an honest review. Thank you!
해해The hotel itself is so great!
But I think I need a car to go to the hotel.
The hotel does operate a car.
There is also an airport pick-up service.
The height is so great to see the landscape and the facilities are great.
It's not cheap, but you can get the service you paid for.
The exterior of the hotel also contributes to making you want to go.
The rooms are spacious and wonderful. It has a large room that can accommodate 5 or 6 people and it seems to be a very good hotel for families to come and hospice.
GGuest UserPros:
- Good location
- Huge rooms
- Close to Malecon
Cons:
- Too crowded
- Noisy
- Only real option for lunch is their buffet place
- Pool is not clean
- Time share
- Staff could be a little more friendly
- Buffet is too busy/crowded
We had paid via Trip.com for the room with breakfast buffets included. The check-in staff said the payment has not been done and we still had to pay for the room and buffet separately. After 2 hours of confusion and waiting with a 1 year old, it was finally resolved. The staff did not feel sorry or apologize at all for their mistake.
AAnonymous UserThe environment is very good, the hotel is next to the beach, and it is very close to the old town. The food at the hotel is also very good, there are different foods every day, and performances. The only regret is that I can't book a restaurant that needs to be booked.
GGuest UserWe arrived for our 10 day stay and at the check in we were informed that the Family pool was closed for renovations and that all guests were using the Adult Only Pool. (which is considerable smaller. Needless to say the pool was packed with children with water toys etc, jumping splashing ( having lots of fun) It was difficult to sit by the pool as all the chairs were taken very early in the day and getting into the pool to relax was not possible. If we had known we would have booked somewhere else as this really affected the enjoyment of our vacation. Also the front lobby staff tried to tell us on our last day lunch was not included. I showed them the email that you had sent. They were not very accommodating and reluctantly let us have lunch. Left a bitter taste
GGuest UserThe app was easy to use. However, when they arrived at the hotel, they gave me a room that was not what I had booked, being this much easier. I went to ask for a clarification and the hotel said that it had no information from trip.com about the type of room that I had been confirmed and even mentioned that the confirmation code was incorrect. I don't recommend trip.com because they are not clear between what your booking and what is delivered to you