5-Star Hotels in Paranaque

Our family had an absolutely wonderful stay at Hyatt Regency Manila! Everything was exceptional, from the luxurious rooms to the amazing lunch buffet. The staff were incredibly warm and attentive, especially Joshua at the front desk, who truly went above and beyond. We felt so welcomed and pampered throughout our stay. We can’t wait to return!

The staff were incredibly welcoming and polite, and the service was excellent! We were pleasantly surprised with a complimentary upgrade to a suite, and they even prepared a small birthday cake in our room, making our stay extra special. All our requests were accommodated (even the extra bed), and we couldn’t be more grateful for the wonderful hospitality. A huge thank you and kudos to the entire team at Nuwa for making our stay so memorable! We truly appreciate all the thoughtful touches and exceptional service. Highly recommended! ❤️

We booked for our anniversary as my wife has always wanted to stay at Nobu. Check in went well and the staff was friendly they also sent a cake and a card up for a little surprise for our anniversary. However. We wanted to celebrate our evening in the Nobu restaurant. Only to find it was closed for a private event. So we went to another restaurant instead. During check in we were told that the swimming pool opened at 7am. However when we went down at 9am the pool was closed for maintenance and won’t open until 11 am. Bit surprising that maintenance was being carried out on a Saturday and Not good when checkout is at 12 a staff member did say we could use another pool but made out he was doing us a favour and not really apologetic. Bottom line is. It was a ok stay. I wouldn’t rush back and for the amount of money we paid.

My stay at Okada Manila was largely wonderful. The room was absolutely breathtaking spacious, serene, with floor-to-ceiling windows and incredibly comfortable bedding. It truly felt like a peaceful retreat, even with the casino buzz downstairs. The sauna was another highlight: roomy enough for a relaxing, cozy soak, which was a treat after long days out. The all-you-can-eat buffet was excellent, with a wide variety of fresh, tasty dishes that left me more than satisfied. However, there was one small letdown: the in-room snacks. For the price I paid for the stay, I was surprised to find that even basic snacks came with an extra charge. Given the hotel's luxury positioning, I would have expected at least a few complimentary items (like light bites) to be included. It didn't ruin the trip, but it felt a bit nickel-and-diming for a property of this caliber. Overall, Okada Manila delivers on luxury, comfort, and dining, just be prepared to pay extra for those mini-bar munchies. I'd still recommend it, but with that heads-up. Would return for the room and buffet, but I'll pack my own snacks next time!

Great Staff, but the Departure Experience Ruined the Stay I stayed at Solaire Resort Entertainment City from September 30 to October 8. First, I want to offer some sincere praise: overall, the staff are warm, genuine, and dedicated. Their attitude is clearly one of the hotel's biggest highlights and definitely deserves recognition. That being said, for a hotel charging these rates, the attention to detail simply doesn't measure up to competitors in the area. Two specific issues need to be addressed: 1. Front desk attitude. The front desk staff come across as arrogant, lacking the tact and refinement expected when dealing with hotel guests. This was a consistent impression throughout my stay, not a one-off occurrence. 2. The check-out service was abysmal. Guests receive almost no basic respect upon leaving. The check-out process is flawed, and the credit card machines weren't working. As is often the case with these ”wannabe 5-star” hotels, no staff members assist guests with their luggage. It feels like a ”walk of shame” — having to drag your own bags out to catch a taxi. It is truly a pity. With such infrastructure, hardware, and such friendly staff, the hotel falls short on such a simple procedure. How guests feel when they leave is just as important as how they feel upon check-in — and the lasting impression they take away is what defines their memory of the stay. Ultimately, this is a failure of management. The frontline staff clearly possess the passion and dedication to deliver a true 5-star experience, but management has failed to establish the proper systems, standards, and oversight to empower them to do so. A hotel with this kind of infrastructure, hardware, and high-caliber staff should not fail at something as basic as a dignified check-out. The problem doesn't lie with the staff — it lies with the leadership, who leave their employees unsupported and the guest experience unmanaged. Unless management truly takes responsibility for these issues, Solaire Resort Entertainment City will continue to fall short of the prices it charges and the standards it claims to uphold.