Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.4/10
Amazing
ZZijiayouxinlingdeziyouThe room was incredibly spacious, and the staff provided excellent service. We had a fantastic ocean view of Manila Bay. The hotel facilities were comprehensive, and downstairs there were casinos, restaurants, and bars. The valet parking right at the entrance was very convenient. The front desk even gave us two bar vouchers that could be used at specific restaurants. There are large shopping malls, Chinese restaurants, and more in the nearby area – everything you need for dining, accommodation, and entertainment all in one place.
MMrsMallowsPros: The hotel is near the airport and has lots of stores and restaurants inside. Breakfast is good.
Cons: 1. During check in: Receptionist refused our passports and ask for national IDs instead so we needed to insist on the passports because we don't have any national IDs (we live outside the country).
2. During stay: wait time for housekeeping request took 2hours. Hotel staff does not inform beforehand that the private bar locks automatically when deposit is already consumed. What's worse is that they did not get the full deposit upon check in. We could've avoided not being able to drink cold water upon arriving at midnight if they only informed ahead or asked for more money for deposit. Also, unlike other hotels, printing is not complimentary.
3. Checkout: airport transfer is not well coordinated with concierge. Also, instead of checking room thoroughly before completing check out, they would send you an email the day after to let you know that you left stuff inside the room so send an email if there's anything valuable that you remember.
FFarah.benNice hotel with a great location near the airport. The rooms were comfortable, clean and good equipped. The service was excellent. Only negative point was the noise of the cars outside (our room was on the side of a big street).
IIvee09Yearly i book Sequoia as me and my partner prefers to stay here overnights especially if we have things to do in manila ofc. It's very convenient near Parqal, ayala malls and MOA. Safe,clean place to stay. One thing i love about most is the hospitality and smiling faces of the staff it makes a huge difference.
CCyrus GeorsuaBooking via Trip.com is very reliable.
Extremeli Suites have excellent customer service from checking in to checking out. The staff even comes by everyday to ask if there are anything I need to make my stay comfortable. Even asked if I need replacement of water bottles used for brewing coffee. The amenities are nice. The view is amazing. I can see most of Metro Manila from the 18th floor I'm staying at.
If Solaire or SM MOA has any more events, I would definitely come back to Extremeli for my next vacation in Manila. 10/10 highly recommend.
AAfflelou1988Staying at this luxury penthouse hotel near City of Dreams was truly an unforgettable experience. From the moment we checked in, we were treated like VIPs. The penthouse itself was stunning—spacious, immaculately clean, and elegantly designed with panoramic city views that were absolutely breathtaking, especially at night.
The amenities were top-tier: a private balcony, fully equipped kitchen, smart entertainment system, and even a soaking tub with a skyline view. The bed was incredibly comfortable, and every corner of the suite exuded sophistication and comfort.
The location was also perfect—just minutes away from City of Dreams, SM Mall of Asia, and the airport. Whether we wanted to explore, dine, or enjoy the nightlife, everything was within easy reach.
What truly set the experience apart was the personalized service. The staff were attentive and professional, making sure our stay was seamless and luxurious from beginning to end.
If you’re looking for a high-end stay in Manila that blends privacy, comfort, and convenience, this penthouse is the perfect choice. Will definitely book again!
GGuest UserA truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
GGuest UserWe strongly recommend this place. Location is perfect. We find all we need Around. They have very easy check in policy. Friendly guard and reception.
Gordon and his assistant Ms Mary are very responsive and welcoming. Parking is just in front of the reception.
The room and design is very lovely and modern. Its spacious enough for us to have a great stay
Thank you
GGuest UserFeedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
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Bayshore phase 2