Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.2/10
Great
SSAGERISTI recently had the pleasure of staying at a property with truly amazing amenities. The location is very accessible to AyalaMalls Manila Bay, making it convenient for shopping and dining activities. The hospitable personnel made the experience even more enjoyable, offering warm and attentive service throughout my stay.
The ambiance of the place is very pleasant, giving a sense of comfort and relaxation. I particularly appreciated the spacious room, which provided plenty of space to unwind and feel at home. Overall, this property offers a delightful combination of comfort, accessibility, and excellent service.
GGemma ErpeloWe Love our stay in Okada.Love the way staffs
welcome us at Okada .Very friendly environment .
All staffs are very helpful,kind to the visitors ,
the hotel are clean ,do beautiful .Modern ,the food
ate delicious ,gave everything .You name it ,they had Japanese food,Pilipino food,Korean ,American,Chinese,Eadt Indian etc .
Love everything & look forward on coming back to
Okada .Thank you for the very nice service.
AAurora -Aircon: No aircon noise at all which is great (this is absolutely important if you are noise sensitive), room facilities work well
Rooms: The room is bright, clean, cosy and homely. Their single sized bed is so spacious, it can sleep 2 people! The only downside for me is that the rooms are not very soundproof so you can hear the staff when they are communicating and cleaning in the morning or if someone is talking loudly next door however when I feedbacked to the staff they were responsive with the attitude to ensure lower noise, thank you
The shower cubicle also does not have a door so the water may flow out a little however it will still be drained out within the toilet if you get what I mean
I love that they have a small kitchen with induction cooker, with pans and utensils and a microwave which was a pleasant surprise! Hotel owner is generous👍🏻
However, after we left dirty dishes in the sink, I notice the staff did not wash the empty dishes and we had to inform them to do so as I thought it'll be done with room service.
Location: Super near airport. Took a grab on a weekday afternoon during the holy week to airport and when the driver used the highway, arrived in 5 minutes.
Nearby ammenities: Ayala mall is just 5 min walk away which is so convenient, has food court and restaurants and has 2 supermarkets there too.
Water: They even provide unlimited free glass bottled water which is very worth it for the price and decent service
Service: They use a whatsapp system to communicate with the staff and they respond quickly which is great
View: Remember to request for a pool view balcony as its relaxing and gives a resort vibe :)
Across the street you can find a western vibe coffee and pastry takeout stall, a few places that are also open for supper, a convenience store and a gas station
Enjoy your stay and hope this helps!
GGuest UserThe hotel was absolutely wonderful! The room was clean, comfortable and quiet, with great service from the friendly staff. The location is convenient, and everything was well-maintained. I had a very pleasant stay and would highly recommend it to anyone. I’ll definitely come back next time!
GGuest UserWe stayed at this property for one night, as we were passing through Manila on our way to our final destination, Dumaguete City. We had a good stay; the property has a pool, gym, and basketball court. It's also close to SM Mall of Asia. The breakfast left a little to be desired, but it was fine and filled us up. Overall, I would recommend staying here for a few nights.
AAfflelou1988Staying at this luxury penthouse hotel near City of Dreams was truly an unforgettable experience. From the moment we checked in, we were treated like VIPs. The penthouse itself was stunning—spacious, immaculately clean, and elegantly designed with panoramic city views that were absolutely breathtaking, especially at night.
The amenities were top-tier: a private balcony, fully equipped kitchen, smart entertainment system, and even a soaking tub with a skyline view. The bed was incredibly comfortable, and every corner of the suite exuded sophistication and comfort.
The location was also perfect—just minutes away from City of Dreams, SM Mall of Asia, and the airport. Whether we wanted to explore, dine, or enjoy the nightlife, everything was within easy reach.
What truly set the experience apart was the personalized service. The staff were attentive and professional, making sure our stay was seamless and luxurious from beginning to end.
If you’re looking for a high-end stay in Manila that blends privacy, comfort, and convenience, this penthouse is the perfect choice. Will definitely book again!
GGuest UserA truly exceptional stay experience! From the moment we booked, the host, Guodong, was friendly and provided clear, helpful instructions. The apartment itself was a haven—stylish, quiet, and so comfortable. It felt like a home away from home. We slept great and loved the bedroom and the living room 'that gives natural light. Highly recommended if you're looking for quality and great hospitality! We will stay here again on our next trip.
GGuest UserOver all okay but scary. The room was cleaned, just make an adjustment kaasi barado yung agusan ng tubig sa may cr. During our stayed, Around 10 evening, may sumusubok magbukas ng door namin, nakita pa namin sa bintana na tumakbo. Please make the area safer for the customer. Kasi kung ganyan lagi, walang magtatagal na customer sa inyo. The service was okay, very accommodating and approachable.
GGuest UserWe strongly recommend this place. Location is perfect. We find all we need Around. They have very easy check in policy. Friendly guard and reception.
Gordon and his assistant Ms Mary are very responsive and welcoming. Parking is just in front of the reception.
The room and design is very lovely and modern. Its spacious enough for us to have a great stay
Thank you
GGuest UserFeedback and Complaint Regarding Recent Hotel Stay
I would like to provide feedback and raise a concern regarding my recent booking experience.
I booked a stay for 15 guests at a specific hotel ( Lux Penhouse), and the booking went through successfully without any issues. However, just a few hours before our scheduled check-in, I was informed that we would be moved to a different hotel ( bayshore phase 2), with the reason being that the original hotel “could not accommodate 15 pax.” This was extremely disappointing, especially since the booking was clearly made for 15 people and was confirmed.
The replacement accommodation provided did not meet expectations:
• The utensils were incomplete, and basic amenities such as toothbrushes and towels were not ready upon our arrival.
• The swimming pool was closed for maintenance, which was not communicated in advance. This was one of the main reasons we chose the property.
• Overall, the place felt unprepared for a group of our size.
On a positive note, I would like to acknowledge that the few staff who assisted us and the lobby personnel were helpful and courteous, and we appreciate their efforts.
While we understand that unforeseen changes can occur, proper notice and preparation are expected, especially for confirmed group bookings. I hope this feedback helps improve your service and guest experience. I would also appreciate a response regarding this matter.
Sincerely,
Cheryl ********
*******************
Bayshore phase 2