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Posted on Jun 8, 2026
Guest UserThe computer is great, there are many peripheral choices, the most important thing is that the feng shui is very good, the delta is suddenly red, it is recommended to experience it
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Price per night from:IDR 1,342,533
Posted on Jun 23, 2025|Superior Queen Room
Guest UserThe receptionist was very friendly and helpful. The hotel is newly opened and has a great environment. The rooms were clean and tidy, and the facilities were complete. Suzhou has been rainy lately, so it's quite damp. Breakfast at the restaurant was delicious and had a good variety of choices. In the evenings, you can work out in the gym, and the laundry room has a dryer. After your workout, you can pick up your clothes, go back to your room, take a hot shower, and relax. The rooms all have smart systems. Overall, this stay at this hotel was very comfortable and great value for money. Parking was also very convenient and free! A must-choose hotel for business trips and leisure travel!
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Price per night from:IDR 713,385
Posted on Aug 7, 2026|2 Twin Beds
Guest UserThere's an old saying, 'Up above there's paradise, down below there's Suzhou and Hangzhou.' I came back to Suzhou for a second visit with this in mind (I had a cold last time... and I have one again this time... sigh). As the last stop of this trip, my expectations for Park Hyatt Suzhou were unconsciously raised by the excellent performance of the previous two hotels. However, the facts prove that Park Hyatt Suzhou has shown through its genuine and attentive service how it stands out from and is highly sought after by numerous luxury hotels in Suzhou, and even the entire Yangtze River Delta region.
First and foremost, I want to thank all the staff who helped me during my stay at Park Hyatt Suzhou. Their contributions to the hotel providing such an excellent experience for guests are indispensable! Here, I truly experienced what it means to feel at home. Just like Park Hyatt's brand motto: 'Luxury is Personal,' the team at Park Hyatt Suzhou works tirelessly to ensure every guest's experience and genuinely cares for their needs. Firstly, I must thank the lady who checked me in on the evening of August 3rd. I didn't catch her name, but she was incredibly professional! The check-in process was highly efficient, and she secured my preferred room in advance! Secondly, a special thanks to Rain and Tracy from Guest Relations. The WeChat response time from Park Hyatt Suzhou's Guest Relations department was the fastest I've encountered in all the hotels I've stayed at, including some that are much more expensive! Both staff members were never impatient when helping me, truly thinking from the guest's perspective and wholeheartedly assisting me with any issues during my trip. I remember waking up late and missing breakfast on my last day due to a cold. They made an exception and arranged a full-day breakfast set for me so I could still have breakfast 😊😊, saving me from having to eat a cold bun with my tired body. I am truly, truly grateful!
There was a minor hiccup during my stay, which was personally and professionally handled by the duty manager that day! This instantly surpasses countless comparable hotels. For a luxury hotel, the manager's attitude directly reflects whether the management team cares about the guest's feelings. At Park Hyatt Suzhou, I felt the care and dedication of their entire team, from frontline staff to management! The cleanliness of the room was impeccable, not a speck of dust. I must thank the 'Shifu' (master/skilled worker) responsible for my room; I happened to return while it was being cleaned! Thank you to Shifu and the team for your dedication.
Moving on from the 'software,' Park Hyatt Suzhou's 'hardware' also lives up to its reputation as Jinmantang's 'showcase room.' The construction details are beyond reproach. The full set of Gessi fixtures, with the faucet delivering a very smooth flow of water; surprisingly, the rainfall shower had excellent water pressure despite the high ceiling! The lighting control system was also the best I've seen in any hotel, using a full set of Lutron smart control panels. Each area had three intuitive and adjustable lighting modes, which was very practical. The custom Simmons Black Label mattress provided was my favorite of the nearly 40 nights I've spent in hotels this year – it felt like lying on a cloud, yet provided excellent support!
Finally, one thing that must be mentioned is the Bose Bluetooth speaker and the bedside tables in the room! The choice of speaker was very thoughtful. Due to the large size of Park Hyatt Suzhou's rooms, a rechargeable Bluetooth speaker is very practical, allowing it to be moved freely around the room based on activity areas. Additionally, Park Hyatt Suzhou has clearly taken into full consideration its large base of business and long-term guests, opting for a large bedside table that is both aesthetically pleasing and practical. It was very useful in actual use!
I remember a particularly memorable conversation with a Guest Relations colleague. I was surprised to find that the hotel's bathrobes had changed styles and inquired about it. The answer I received truly impressed me: 'Our hotel actively incorporates guest feedback. Some guests (including yourself) had mentioned that the previous bathrobes were a bit scratchy, so we changed them.' This kind of thoughtfulness is evident in every aspect – arranging rooms with the best views whenever possible, assisting guests wholeheartedly when they encounter problems, proactively resolving any minor flaws during the stay, and directly addressing issues; and asking 'Did you have a good stay these past two days?' during check-out: The team at Park Hyatt Suzhou truly embodies the brand's motto, 'Luxury is Personal,' with their sincerity and dedication.
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Price per night from:IDR 4,440,888
Posted on Mar 18, 2025
Guest User
Love this apartment. The room is cosy and spacious and is near to the Metro Station, which is within 5 to 10 mins walk. Can also walk to Jinji Lake to relax as this part of the lake is not that crowded with people. At the Ground Floor of this apartment, there is a convenience store, a small grocery store and a fruits store. I also like to thanks Mr Bob for providing excellent customer service during check in time and during the period of my stay. Overall i would choose this place again as i feel it is worth the price i paid for.
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Price per night from:IDR 895,022
Posted on Oct 5, 2023
Qiuqiu201201311) The room smelled musty
2) Toilet paper was not replaced, and there were only a few sheets left for a family of three to check out in the morning
3) There were mosquitoes, and the liquid mosquito coils were basically empty
4) The floor lamp was broken, and the cover was dirty with a layer of dust
5) There was no comb
There was a pair of slippers missing, and they said they would deliver them in the evening, but they didn't. I went out to the corridor to find the cleaning lady to ask for a pair, only to find out that the next door was from another family, but the lady was very nice and still gave me a pair
In summary: The National Day 400+ room rate is not worth it, it's only worth about 250.
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Price per night from:IDR 613,353
Posted on Sep 10, 2025|Double Room A
Anonymous UserWhen I came to Suzhou for a business trip, my colleagues recommended to live. First of all, the front desk clerk was very enthusiastic, the room was clean and tidy, especially the bathroom. When I first entered, there was a faint smell of disinfectant water, and I smelled very at ease. The air conditioning in the room is new and the cooling effect is very good. The room is very quiet at night without the road, which is very important for people on business trips, because they have to work the next day. After getting up in the morning, I opened the window and looked in a good mood. If something is reflected to the front desk, the staff will respond in time. Compared with the surrounding hotels, this price is really high! It is worth recommending everyone to stay!
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Price per night from:IDR 386,965
Posted on Oct 9, 2024
Guest User
The room was very clean and the owner was very friendly. The car had to be parked in the parking lot behind the building. The fee was a little expensive but it was free at night. The slippers and paper towels were of very good quality and were home-use. I paid an additional 88 yuan to upgrade to a lake view suite. The view outside the window was very beautiful. I visited Jinji Lake and Eslite Bookstore. The lard rice was super delicious. Suzhou is really worth a stay.
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Price per night from:IDR 468,570
Posted on May 10, 2025
Guest User
Living is really close to the subway and convenient transportation. Auntie's service attitude is also very good. There are two toilets in the girl's room, all of which are a bit uncomfortable to use, and the toilet garbage aunt can also clean up in time. (Also, can the aunt put the TV down when she comes to eat in the morning?) To be honest, the bed in the space capsule is a bit bone-crushing. The curtain is the kind of pull rope. Every time I pull it off, I am very worried that it will disturb others' rest. The security of the community is average, but it can be understood in the old community. However, I went to the shower that night and saw that the door of the girl's room was not closed. A boy came in to the girl's room and stood in the living room. I hope the aunt can manage it and remind all passengers to close the door and knock on the door when they enter and exit.
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Price per night from:IDR 118,459
Posted on Feb 12, 2026
Guest User
The facilities are complete, the room has a washing machine, a bathtub, it is more convenient, there is a park downstairs, the subway is at the door, it is more convenient to go to the city, not far from Jinji Lake, it is more than 1 km. Warm service, what is needed, the delivery is very fast, the important thing is that it is cheap, the price is full, and there is a chance to come again...
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Price per night from:IDR 473,835