Marriott Hotels in Toronto

The hotel is clean with a spacious, comfortable room. The location is close to airport with shuttle service available. The pool and hottub are a good way to relax before or after travel. There was no staff available to assist with luggage and diffucult to pull the luggage on the carpeted hallways. Also, the bar and cafe were understaffed and wait time was too long. I wanted healthy food options like fruit but hotel had nothing for purchase and there were no nearby convenience stores or markets. A 20 minute taxi to shop. I suggest to bring with you to hotel. However, there are some fast foid restaurants and steakhouse restaurants in walking distance.

The hotel's location is excellent, right next to the CN Tower and close to Union Station. The breakfast was pretty good, and the highlight was being able to see the entire baseball stadium, which was a very unique experience! The room was comfortable, and the cleanliness was well-maintained. The doorman was very welcoming, making us feel right at home.

I arrived at this hotel from Vancouver, and my parents arrived from Japan one day before me. I booked a room for 3 people for 2 nights, but when my parents checked in, there was only one bed in the room. Although my parents don't speak English, they went to the front desk to explain that I would be joining them the next day and that they needed another bed. They were told that an extra bed would be added the next day. However, when we returned to the room at night on the following day, nothing had changed, and we were given the option to either have a bed added at that late hour or change rooms. We were tired and just wanted to take a shower right away, so we decided to switch rooms, but there was no apology whatsoever, which left a very poor impression. When we called to request toiletries, they took a long time to arrive, and we ended up having to go down to the front desk ourselves. When I explained the situation, I was told that it generally takes about 10 minutes. It would have saved us the extra trip if they had just mentioned that over the phone in the first place. I have no particular complaints about the cleanliness or the location, but considering the high price of the hotel, I felt that the service and overall experience did not match the cost.