Featured facilities: Parking, Laundry Service (On-Site)
Great
320 reviews
9.0/10
1 night
From SEK 1,150
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9.3/10
Great
NNGI stayed at this hotel for three nights and overall had a pleasant experience. The location is excellent – conveniently situated near key attractions and public transport, which made getting around the city very easy. The reception staff were warm, friendly, and helpful throughout my stay, which added a nice personal touch to the service.
The room was clean and adequately equipped for a short stay. However, the main downside was the poor soundproofing. I could clearly hear people talking in the corridor, as well as the frequent noise of doors opening and closing, which affected the overall comfort, especially at night.
Despite that, it was a decent stay with good service and a great location. With some improvements in sound insulation, it would be a much more comfortable experience.
GGuest UserBooked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative.
The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived.
I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.
AAnonymous UserStayed at Cambridge July 18 to 22 2025
Parking and check in was easy and quick
Room was always well cleaned when we returned at the end of the day. Mattress is not very firm and gave both of us sore backs by the end of our stay.
Stayed in room 1205 and no scenic views.
For the price and location to restaurants and shopping you can’t beat staying at Cambridge.
GGlazeWe had a great stay at this place – everything was comfortable and well thought out. The location is very convenient, just about 20 minutes from Union Station by TTC. The nearest stop, Queen St West at Dovercourt Rd, is only a short walk away, making it easy to get around the city. There’s a Shoppers Drug Mart just two minutes away on foot, which was open until 10 PM – very useful for picking up daily necessities. The kitchen was clean and fully functional, so we were able to cook without any problems. In fact, the photo attached shows us cooking rice during our stay. Plenty of towels were provided, which was really thoughtful. We also appreciated having a separate laundry room – it was clean, easy to use, and made our stay even more comfortable. The garbage bins are located in the yard, so it was easy to take out trash whenever we were heading out. The neighborhood is very quiet and peaceful, and you don’t hear the noise from downtown at all. The host was also extremely responsive and helpful whenever we had a question. Overall, it was a very pleasant and relaxing stay, and we would definitely recommend it to others.
NNgMoonI was initially apprehensive about staying in an ”old” hotel, but my worries came to rest. It was similar to a cottage theme with very clean rooms and adequate amentities. Staff were always very friendly, greeting us everytime we leave and return to the hotel, and responds promptly to our housekeeping requests. 10 minutes from the hotel, there is a park with a calming stream, a great place to rest and rewind from the busy city life. Nearest train station is just 5 minutes walk away, and a 30-45 minutes car ride to downtown. Some downsides though, there are no nearby restaurants besides the one in the hotel, and no nearby supermarkets. Utensils were not provided in the room so be prepared to bring your own set. Hotel lifts seem a bit worn out but had not broken down during my stay. Overall, I really enjoyed my stay given the calm surrounding vibes and amazing service. I would consider returning in the future
DDavidThe hotel is ideally situated of the front of the lake with the ferries to the islands just outside. An underground stop is just across the road with links to Union station and elsewhere. There are also a selection of buses that pass and a hop on hop off stop is about 10 mins walk. You can walk most places in central Toronto from hotel if you wish and are happy walking. You can choose which street suits you best on your walk and change route for variation as only a block apart and will all get you to central Toronto. You are maybe about 15 mins from the Blue Jays and CN tower so hotel is in a great location. Billy Bishop airport is about a 20 min walk and would be convenient if you can get flights to or from there to your destination. The communal areas in the hotel look very nice, as is the entrance if being dropped off by car. However there is work going on around the outside of the hotel and if walking to and from the hotel it isn’t so pleasant on the eye. My bedroom was spacious but felt dated and would be nice to see a more updated look. However the view onto the lake more than made up for that minor irritation. The staff were all great and helpful when asked. There was various things going on from regular activities in the leisure area to free ice cream and wine ( not together unfortunately ) and music in the afternoon. The leisure facilities were great with a pool, sauna, steam room and gym as well as an outside area (5th floor) for sitting outside while the kids could play. There was a tennis court and a basket ball hoop. There was also an oppertunity to use cycles and go for a run possibly with a guide. We didn’t eat at the hotel so couldn’t comment but the did have a restaurant on the top of there south tower that would give great views. We did grab a coffee and snack from across the street and would enjoy sitting on the benches just along from the hotel looking into the lake in the morning. All in all one of the older hotels ( I think) in a great location with great views and facilities which met our needs.
LLivyC75The hotel was a glamorous stay right in the heart of Toronto. There’s a feeling of old luxury in the rooms and the lobby. The room had been renovated recently but they’re much smaller than newer hotels and only just fits a couple and luggage. The amenities were good, and we used the small sauna and steam room. Everything about the hotel was great despite being so compact. The toiletries provided were by Le Labo, but the scent is very strong and can be overpowering for some if you don’t bring your own.
Hotel near Downtown Toronto, Toronto 95.5% of visitors choose this area
Price per night from:SEK 1,739
8.7/10
Very Good
MMin1991Maybe because we checked in late, they upgraded our room for free!
Slippers, pajamas, and water were provided for the first time.
There was also a 24-hour supermarket right in front of the hotel, which was very convenient.
DDoubleRainbow_TravelGuideThe staff were able to serve my late night check in. They provided a free upgrade!
The room was big enough with a private bath.
AC was on during the summer, though there were no controls.
The room was not equipped with many kitchen basics.
Iin illThe location of the facility was very good.
It was too hard to get the key to check in and park, and the explanation was not sufficient.
It was not easy to return the key when checking out.