Yitel Hotels in Xining

We are travelling through Gansu & Sichuan and I booked the Mercure as a couple of nights for my husbands birthday. The first room we got was OK, a little shabby and not the cleanest but a nice bed and sofa and the aircon seemed good. My husband took a shower for all of 30 seconds and the bathroom, corridor and toilet completely flooded. So we moved rooms. The next room didn't flood but the aircon was pretty feeble and the toilet cubicle smelled. We didn't complain, having already moved once. This room was an over all improvement. The breakfast was pretty miserable, no coffee and mostly Chinese dishes. I had expected more from a western brand but nevermind, we ordered coffee and food to the room. Plus points - The staff are very nice and friendly, they accommodated us on the new room and gave us some treats as an apology. The bus to Kumbum Monastery is directly across from the hotel and you can arrive there in 45 mins, public bus number 909, 4¥. Starts at 6:30am. The breakfast is OK. There is a free laundry room, we did lots of laundry and it dried over night. We stayed in a non smoking room and it really was non smoking which is rare for China. It smelt fresh and the bedding and towels did not smell of smoke. There were however people smoking everywhere else in the hotel which seems quite common expecially in this province. Overall, I would stay here again but I think the price is a little high for the offering in comparison to some Chinese brands in the city.

The rooms at the Sofitel were spacious, modern, and impeccably clean. I was particularly impressed by the attention to detail in the room's design and furnishings, creating a cozy and inviting ambiance. The comfortable bed ensured a restful sleep, and the well-appointed bathroom offered all the necessary amenities. The hotel's dining options were equally impressive. The on-site restaurant served a wide variety of delicious local and international cuisines. The breakfast buffet was especially impressive, offering a generous selection of dishes to satisfy all tastes. I also enjoyed dining at the hotel's bar. One highlight of my stay was the attentiveness and genuine care shown by the hotel staff. They consistently went above and beyond to ensure my comfort and satisfaction throughout my stay.

From the outside, it looks like an ordinary star hotel. When I checked in at the counter and saw the Wangzai doll logo, I suddenly realized that it was a hotel under a food brand group. In addition to the high-ceiling counter lobby, business room type and large bathtub in the bathroom of traditional star hotels, the decoration inside and outside the room is very characteristic of the group. The room is comfortable and there are free snacks and air sterilizers of the group brand inside. The location is about 30 minutes by bus from the high-speed rail station. Next to it is the busy pedestrian street, food street and bus station. There is an airport bus stop 20 minutes away on foot, and life and transportation are very convenient

The location is very good, in the city center, the hotel lobby is very beautiful, Ctrip gave me a free room upgrade, I am very grateful, the bathroom is separated into dry and wet areas. I will choose to stay here again next time.

It's a place to stay. Not having Air Conditioning is a big problem. Basic accommodation close to railway station. But again NO AIR CONDITIONING!! Over priced for what it is.

I am writing to express my disappointment with the unprofessional conduct of two male front desk staff members I encountered during my recent stay at this hotel. I approached the front desk to inquire about to extend my stay. The two staff members I interacted with were both rude and dismissive, speaking to me without making eye contact and answering in a very loud voice. Their behavior was unprofessional and made me feel unwelcome. I understand that front desk staff members are often busy, but there is no excuse for treating guests with disrespect. I would appreciate it if you would address this matter with the staff members in question and ensure that all your employees are trained to provide excellent customer service. I hope that my experience will be addressed and that future guests will not encounter the same issues.

I stayed here for night, having left the higher rated Wanda hotel due to a lack of AC and being unable to sleep all night. The room and bathroom exceeded my expectations for 4 stars and were very close to 5 star standard IMO. The staff allowed me to check the room(and most importantly, AC) before booking, which I appreciated. Breakfast was good. I would stay again if returning to Xining.

We had a wonderful experience at the Luxery Blue Hotel. The decore is beautiful and the place is clean. The staff is professional and responsive. Manger William ensured our stay was comfortable and he continually went above and beyond what was required to ensure we had the best stay possible. He helped print off our documents for our next trip, and even helped us get our forgotten passport to the train station just in time. We are incredibly impressed by his communication skills, professionalism, and kindness. This place is a must stay when you're in Xining next.