Hotels With Parking in Riau Islands, Indonesia

My forth stay in ts hotel. Very clean very safe and friendly & helpful staff. Check in & out was easy. There’s staff at lobby 24 hrs. Modern hotel style. There’s live band singing on weekends.

Cleanliness - 4/5 - Our room was clean on arrival and the staff were very quick in making up the room upon request. However, my parents room had a musty aroma so I think they could have done better with the smell of the room. Location - 5/5 - Honestly the ONLY good thing about this hotel is the beach. We stayed on a very busy bank holiday weekend and most people were using the pool, I was surprised at how few people were in the sea because honestly it is one of the most beautiful beaches for swimming I've ever been to. I've been to many beaches across south east Asia but there are always some negatives like sharp coral or crowds, but this beach had none of that. You could go out really far, the water was really warm and it was safe for swimming. I highly recommend this beach. Service - 1/5 - Now we get to the negatives of the hotel, and I want to say before I start that the staff were all incredibly friendly and really did try their best to make us feel welcomed. However, meal times are an ABSOLUTE NIGHTMARE. The breakfast buffet was always crowded and every day there was a queue to enter the breakfast. There was never enough cutlery or bowls for food so you are always struggling to find them and frequently have to ask the staff who are rushed off their feet. All the coffee machines were broken for our entire stay so we had to ask staff to make coffee for us every time. At lunch and dinner there are both a la carte and buffet options. We had full board, which honestly felt like being treated as peasants. When they hear you want to use the meal voucher, there's a certain expression on some of the staff's faces. Some of the restaurants will also be reserved for paying customers without warning so you are not able to eat there, despite having paid for your meals in advance. Despite some of the staff being absolutely amazing and super friendly, some were incredibly inefficient. One lunch time we waited 2 hours for service and we were told they forgot our order. Additionally, some staff write your order on scraps of paper and don't have proper writing pads and pens to record orders correctly. When one staff member wrote down our order, he couldn't repeat it back to us because he couldn't understand what he had written, he was writing on the back of a crumpled up receipt. Not professional. Amenities - 2/5 - Although I would say the pool and gym are great, the quality of the food here is just so poor and meal times are so chaotic, I cannot give more than 2/5 for this one.

Hotel is at a convenient location - walking distance to the mall, food centres and many local stalls/markets.. also various massage spas surrounding the hotel (tho most close by 11pm). Hotel breakfast has a good variety and family enjoyed most of the dishes. The rooms are spacious and clean, but would advise to air the room a bit as the rooms could feel a bit stuffy at first. The service team is friendly and sincere, wearing cheerful smiles 😃 .

I am delighted that my stay at Harris Batam Center was excellent! I feel welcomed and the concierge was very helpful and very friendly. The breakfast has a lot of good food and lots of variety. The TV was excellent and has a football channel as well. That for me is most important as a footballer myself. Lovely stay, lovely time. I will come back again. Terima Kasih Indonesia 🇮🇩🙏

Stayed at HARRIS Hotel Nagoya in Batam for 3 nights and had a really pleasant experience. The location is super convenient as it is close to Nagoya Hill Mall and plenty of food spots, so getting around in grab was easy. The rooms were clean, comfortable, and well-maintained. I especially liked the modern design and how everything felt fresh and organized. The staff were friendly and helpful throughout our stay, always ready to assist with a smile. Breakfast had a good variety, with both local and international options, and the quality was solid. Facilities like the pool and gym were also nice touches if you want to relax or stay active though not the very fantastic kind. Overall, great value for money and a comfortable stay. Would definitely consider coming back on my next trip to Batam!

Pls be mindful Hotel require deposit 100k IDR. When check out, the hotel will check the room first before u get your deposit back. Need to wait around 10mins. Can say cheap rate hotel with 2 breakfast just around rm125 per night. I chose this hotel bcos i arrived Batam night time, so no need fancy hotel hehe. The hotel is not shoplot hotel, the whole building is the hotel. At night quite noisy, not sure why, maybe there’s event at the ballroom hotel. The toilet room is average (quite smelly maybe bcos old hotel), not suitable for fussy person. Same goes to the bed and bed sheet. But the room is so spacious and have kiblat sign (for muslim prayer). Breakfast spread also average, suitable if you not eat much. But still have egg station. Nasi goreng, meehon goreng, cereals, also have. Overall still ok if you stay 1 night.

The hotel is awesome. The front desk staff Salsa is very warmth and friendly, she is definitely an asset to the company, can see that she loves her job very well as her interaction with me makes me feel that. The 2 bedroom suites is excellent, very clean and comfy, the view is nice, the breakfast is fantastic. The location is good, just next to the mall, and just walking distance to the local snack market where I always buy lots of snacks. Overall, I’ll be back again to stay here if I visit Batam again

The hotel is comfortable and well located, close to many restaurants, cafés, and spas. It is convenient to travel to nearby attractions. The room is clean with basic amenities provided. Breakfast is simple but tasty. Overall, it is a good choice for travelers who want a strategic location and easy access to food and sightseeing.

I recently stayed at Harmoni One Convention Hotel and had a mixed experience. We booked four rooms under the same reservation; however, the rooms were allocated on different floors and were scattered, which was inconvenient for our group. Room size was adequate and generally comfortable for a short stay. Unfortunately, there was a serious issue during check-in. After the process was completed, my passport was not returned to me. I only realised this the following morning and went to the front desk to enquire. The staff on duty initially insisted that the hotel does not retain guests’ passports overnight as it is against their policy. Upon my request, they agreed to investigate further and review the CCTV footage. It was eventually discovered that the staff who handled my check-in had inadvertently left my passport inside the scanner machine — overnight. While I appreciate that the team eventually located and returned the passport, this represents a significant lapse in check-in procedure and document handling. Passports are critical travel documents, and greater diligence is necessary to prevent such oversights. Overall, the room itself was acceptable, but the check-in experience requires substantial improvement to ensure guest security and confidence. Rating: ⭐⭐⭐

My gf and me stayed here for our Batam trip last weekend. When we first entered our non-smoking room, there was a twinge of vape smell lingering in the air. The room was well spaced out with many useful amenities such as furniture, drinking water, kettle, etc. I find the wall shelf by the TV a nice and useful addition. Our TV doesn’t have Netflix but carry some local channels as well as CNA. Although the few electrical sockets in the room are universal adaptors, they feel a bit loose when plugged in. Aircon and bathroom amenities such as water pressure and hot shower all work smoothly. Our window overlooks the immediate neighbourhood and the room is relatively quiet throughout the stay. Sadly, I didn’t use their Wifi so can’t really comment on that. The hotel’s breakfast buffet had limited variety but the quality was good. The hotel is also at a convenient location within walking distance of two big malls, so plenty of food and entertainment! All the staff we encountered in this hotel was super friendly and helpful. We only had one keycard given to us during check-in so when I was accidentally stuck downstairs without a card, the lady at the concierge quickly made me a new one so I could get back to my room. The day after checking out of the hotel, I realised I lost my beloved earpods and whatsapp-ed the hotel in the slim hope of finding it back. Within minutes, I got a message from the concierge, accompanied with a picture of my lost item! I shall definitely return to stay with them again very soon ^^