Pullman Properties in Dali

Pullman Kunming Jingfang: Unexpected room upgrade, super pleasant surprise, and stunning lake views that were incredibly soothing! 📍Location & Overall Experience: The hotel's location is super convenient, making it easy to explore the city or visit nearby attractions. The lobby is elegantly decorated, and the fresh, pleasant scent immediately put me at ease, washing away all travel fatigue – the ambiance was just perfect! 🛏️Room & Hygiene: I booked a Superior King Room, but during check-in, the front desk agent, Judi, pleasantly surprised me with a complimentary upgrade to a Deluxe Lake View Room! The moment I opened the door, I was stunned. The huge floor-to-ceiling windows offered an unobstructed view of Erhai Lake, with its sparkling waters spread out before me. During the day, I watched the clouds drift by, and at night, I admired the starry sky – it was incredibly therapeutic. The room was spacious and spotlessly clean, with not a speck of dust in any corner. The bedding was soft and comfortable against the skin, and the double-pane soundproof windows blocked out all external noise, ensuring a perfect night's sleep. The nightly turndown service was particularly thoughtful; staff carefully turned down the covers, placed slippers by the bed, and provided bottled water and a night light on the bedside table – truly attentive to every detail. When I needed a sewing kit in the middle of my stay, room service delivered it quickly, completely resolving my urgent need. 💁Service Highlights: I have to specifically commend Judi at the front desk! She made the check-in process efficient and fast, and proactively upgraded my room. She patiently introduced the hotel facilities and gave me tips for exploring Kunming. She meticulously answered all my numerous questions with enthusiasm and professionalism. From the moment the staff helped with my luggage upon arrival to the polite greetings from all service personnel throughout my stay, I felt a warm sense of being truly at home, and their service response time was incredibly fast. 🍽️Dining & Facilities: The breakfast spread was incredibly rich, covering both Chinese and Western options. There were authentic Yunnan snacks, fresh fruits and vegetables, made-to-order noodle stations, and exquisite desserts, all made with fresh ingredients and authentic flavors, satisfying a variety of tastes. During my leisure time, I experienced the hotel's spa service. The environment was serene and elegant, and the therapist's techniques were professional, thoroughly relieving my travel fatigue and leaving both my body and mind relaxed. The hardware facilities and service quality are impeccable, making it perfect for both leisure travel and business trips. I've already recommended it to my friends, and I will definitely choose this hotel again next time I'm in Kunming!