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5 star

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Business travel

Le Embassy Hotel Georgetown
4/5103 Reviews

Le Embassy Hotel Georgetown

George Town|0.67km from Hainan Thean Hou Temple 天后宮
The white elevator is very unique to this elevator. Tho it was slow but I don’t mind bec it so chic with glass door. Very unique indeed! Love it though I wasn’t able to take pic. 😒 +++ white elevator, water refilling dispenser, very spacious room & bathroom +++ location was quite away from the main action but there are 2 bus stops nearby, komtar & chowrasta are 5-10mins walk +++ they provide dental kit, small soap, nice shampoo/conditioner & body wash, mugs, electric kettle, safe, ref, ac was functioning very well, room telephone, tv but i did not use it +++ free wifi was good —- reception is not very friendly except for 1 Indian guy who promptly answers whatsapp tho he mistaken me for a guy at first 😄, the chinese receptionist hardly smiles, indian lady seemed to not know anything when you ask about tourist spots (i think hotel people should equip themselves with some knowledge on tourism. I mean there should be basic orientation by management on this. Times had changed and you need to have these extra customer service, just suggesting). —- i was in the assumption that cleaning is daily but i was told every other day but i still need to remind them about it. Entire hotel can use some improvement in the cleaning — no closet inside the room, you just have to hang your stuff —- my view was a huge wall —- soundproofing is bad, very noisy when people close doors or children running around. You hear toilet flushing from nearby rooms —- it was raining when I arrive and nobody offered an umbrella except on the second day when the janitor heard me. That was appreciated very much. It also made me realize that umbrella is a weapon for solo travellers so that made the carrying a little easier —- towels smell mushy maybe bec of rainy season —- sometimes bathroom had some drainage smells —- food choices was a little limited in area unless you walk for like 5-10mins. Overall stay was still on the good side. I had way worst stays than this. I did enjoy my solo trip to Penang and would love to go back. I plan to stay next time near the street art areas where the actions are. I would still recommend le embassy to other travellers.

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Breakfast

Muntri Mews
4.2/552 Reviews

Muntri Mews

George Town|0.06km from Hainan Thean Hou Temple 天后宮
Stayed 4 nights in MM. chose this hotel due to some sentimental reasons. My aunt used to live in one of the units along Muntri Street. The location of the hotel is good, can easily walk to many eateries and attractions. However there are a few AFI that the hotel can look into. 1. A signage could be put at the door to show the reception area. On the day of check in, the staff was not at her table. I walked into the property with my luggage, passed the cafe and wander all over unsure where the check in reception was. I passed by the waiters in the cafe but none approached us to ask if we were checking in - thought it was obvious with us lugging our luggage all over. I had to ask a waiter who pointed to the room next to the cafe which was the reception, with just a desk and laptop. 2. Upon check in was shown a unit opposite the main building. Our room was on the 2nd floor and we had to climb a steep staircase. I’m ok with the staircase as long as someone could help us with the luggage up the stairs. My mum is 73 and my aunt is 72. All 3 of us are ladies and I would have issue managing 2 huge luggage. Was happy that the hotel assisted to bring the luggage up upon check in. 3. The day before check out, I went to the reception to ask for help with the luggage for the next day. We had to leave for the airport at 7.30am. The lady at the desk told me that their staff only start work at 8am and the person working the night shift is an old uncle so he’ll not be able to help. I told her my mum and aunt are in their 70s. It is difficult for us to carry the luggage down the steep stairs. She offered no solution and looked at me blankly. She also told me she would not be in so early to do the check out. So I asked her how to settle my bill and finally decided to pay up on the spot. Frankly I was really upset with her service. Eventually to solve our problem, we packed all our stuff into recycling bags and laundry (thanks to the hotel for supplying quite a few) bags the night before. In the morning on check out day, we carried the empty luggage to the first floor, it was more manageable. Then we carried all our recycling bags and laundry bags in batches and repacked into our luggage on the first floor. I would think the hotel could be more accommodating by asking a staff to come in half an hour early to assist with the luggage. With the price that I paid, I really hope the service could be better.

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Family friendly

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Top rated hotels in George Town

Searching for hotels near Hainan Thean Hou Temple 天后宮? Compare room rates and reviews to find your ideal stay.
THE CENTURY BOUTIQUE HOTEL (George Town)
4.3/527 Reviews
First experience with capsule hotel bed and dormitory with 3 other lovely female travellers. Fortunately, it was an experience exceeding all expectations!! First WOW - look at all the cultural heritage, beautiful art, antique items and furniture, the Feng Shui Koi pond, water fountain, greenery! OMG- better than visiting a museum- you get to live and experience it!!! Second WOW- looking for street food? Walk around and you see stalls selling the local delish: SATAY, Lok Lok, Char Hor Fun and other stalls. Also, the handicraft stores with Batik and wooden sculptures! Other amenities : open swimming pool, 3 shower room next to it and hair dryer (tip: the water pressure and shower much more satisfying compared to bathtub or shower inside dorm room, and a game/ relax room filled with couch to wind down after a tiring day. and just Final WOW- the receptionist and staffs are helpful and well-informed! Guests were invited to join in the fun and you can see guests lounging in the open, relaxed and chatting with the staffs! Room for improvement: mosquitoes... can't seem to get rid of them ( so be prepared) and the places are considered clean... but not spotless. I hope this culturally rich building can be well maintained, and the places be properly upgraded even more as it succeeds as one of the most valuable hotel experience in Georgetown 🥰
Modern Hotel Georgetown
3.8/514 Reviews
Room cleanliness to focus especially during this MCO maybe room not occupied for long time, my room very dusty with cobweb but im okay with that understand the situation now. love the room design with balcony!
Cititel Penang
4.4/5574 Reviews
Room is clean and comfortable. The small fridge is faulty but they replaced another one and all fixed in 30 minutes after I called. The indoor pool is not big but has slide.
Cheong Fatt Tze - the Blue Mansion
4.5/571 Reviews
Our stay at the blue mansion was amazing from start to finish. The staff were excellent and efficient. The room was great, with some nice touches like biscuits and sarongs to use by the pool. It’s worth noting the room had a fan and air conditioning which we didn’t expect from a historic residence. We were blown away by the hotel and would recommend it to anyone staying in Georgetown. It really added to our trip.
Capital O 90897 Island City Hotel
3.6/510 Reviews
It’s a nice hotel with clean rooms. I stayed here for two nights and it was amazing
Muntri Mews
4.2/552 Reviews
Stayed 4 nights in MM. chose this hotel due to some sentimental reasons. My aunt used to live in one of the units along Muntri Street. The location of the hotel is good, can easily walk to many eateries and attractions. However there are a few AFI that the hotel can look into. 1. A signage could be put at the door to show the reception area. On the day of check in, the staff was not at her table. I walked into the property with my luggage, passed the cafe and wander all over unsure where the check in reception was. I passed by the waiters in the cafe but none approached us to ask if we were checking in - thought it was obvious with us lugging our luggage all over. I had to ask a waiter who pointed to the room next to the cafe which was the reception, with just a desk and laptop. 2. Upon check in was shown a unit opposite the main building. Our room was on the 2nd floor and we had to climb a steep staircase. I’m ok with the staircase as long as someone could help us with the luggage up the stairs. My mum is 73 and my aunt is 72. All 3 of us are ladies and I would have issue managing 2 huge luggage. Was happy that the hotel assisted to bring the luggage up upon check in. 3. The day before check out, I went to the reception to ask for help with the luggage for the next day. We had to leave for the airport at 7.30am. The lady at the desk told me that their staff only start work at 8am and the person working the night shift is an old uncle so he’ll not be able to help. I told her my mum and aunt are in their 70s. It is difficult for us to carry the luggage down the steep stairs. She offered no solution and looked at me blankly. She also told me she would not be in so early to do the check out. So I asked her how to settle my bill and finally decided to pay up on the spot. Frankly I was really upset with her service. Eventually to solve our problem, we packed all our stuff into recycling bags and laundry (thanks to the hotel for supplying quite a few) bags the night before. In the morning on check out day, we carried the empty luggage to the first floor, it was more manageable. Then we carried all our recycling bags and laundry bags in batches and repacked into our luggage on the first floor. I would think the hotel could be more accommodating by asking a staff to come in half an hour early to assist with the luggage. With the price that I paid, I really hope the service could be better.

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