Popular Kansas City 4-star Hotels

Immerse yourself in Kansas City, MO, at our charming downtown hotel. Ambassador Hotel Kansas City, Autograph Collection offers adventure and entertainment with a premier location near T-Mobile Center, Kauffman Center for the Performing Arts and The Kansas City Convention Center. Master the art of downtown living by exploring the Power and Light District. Work up an appetite and return to our hotel for The American Reserve, our on-site restaurant featuring mouthwatering cuisine and handcrafted cocktails. Planning an event? Our hotel in KC is a moveable feast of celebrations and conferences offering three high-quality meeting spaces and living areas. Whether you're finishing last-minute business at your work desk or watching your favorite movie, our hotel rooms and suites hit the spot. You will appreciate striking downtown views and other inspiring accommodations, such as complimentary Wi-Fi for all Marriott Bonvoy members. Let the Ambassador Hotel Kansas City, Autograph Collection elevate your stay.

Beautiful hotel. Great staff who is extremely friendly and helpful. Would definitely recommend if you’re looking for a place to stay in KC. Room was clean and cozy and everyone wanted to make your stay was as comfortable as possible! Definitely check out The Fontaine!

Parking in the underground parking lot is very convenient. Talk to the front desk when you check out. There is no charge when you leave the garage. The hotel lobby is not bad, the rooms are relatively old, but the hotels in the central cities of the United States are almost not old. The room was quite large, the air conditioning was very noisy, and when it didn't stop, the cold wind was blown for a while and the hot wind was blown for a while. I booked a room with breakfast, but at the end of the day breakfast was still charged separately, and I was drunk. The quality of reception staff at the reception varies, and there are a few female receptionists who come here for a while, business operations are unskilled, and their attitudes are very general.

I've been coming to KC about every other year or so, for approximately 20 years, for work. I almost always stay at The Raphael Hotel. PROS - The hotel has that unique, kind-of-eccentric feel to it that I've found in some Autograph hotels. It has a personality, and feels somewhat European - Great location. There are shops, restaurants, museums, and beautiful houses within walking distance - Friendly staff. Tracee, a front desk agent, was helpful. David has been helping me with my bags for 17 years, and I understand that Bob has also been there that long. - I collected Bonvoy points - I received a complimentary upgrade to a suite. I'd requested a quiet room via the chat function, and they assigned me a room at the end of the hallway - They recycle, and have moved away from small plastic bottles to large refillable bottles - Pretty views from the top floors - I always have a drink and its charmingly-named neighborhood restaurant/bar, Chaz. It's quirky, like the rest of the property. Last time, a guy sat at the bar with his dog. This time, they had a musical duo (two older gentleman). Live music in a small setting can sometimes be annoying, but these guys were enjoyable, and the room was into it - The basic five requirements were met: The room was clean. It was dark at night. I could control the temperature. It was quiet. The bed had a top sheet. CONS - While Chaz has a certain je ne sais quoi at night, it's a little dreary at breakfast time

Overall the experience at the hotel was very good, however, check in was lengthy and I had another issue at checkout I'll explain later. There was only one lady at the front managing to check in a long line of people. I can only imagine that they are still short staffed after Covid times. I had checked in 24 hours prior and chosen a room on my phone app, but our room was not ready and was given another. No problem..just glad to get one after the wait. The lady was pleasant checking us in but never apologized for the wait or welcomed us as Diamond members. Room was small but overall clean. Would have liked to have a comfortable chair to sit in but not one in the room. Breakfast was a buffet and overall average/good. Now the part not so good...apparently Hilton is now giving credits for breakfasts for (Gold & Diamond levels). It's put into your account to be used to offset the amount you spent. The amount can be different depending on the hotel. In most cases you will end of paying more due to taxes. I find this offensive and in my case the bookkeeping got messed up and it ended up being added in rather than taken out. I had to end up calling the hotel on two occasions to get it worked out...but it did happen. I appreciated the help of JoAnn and Robert and the bookkeeping department. In addition when checking out, I received my statement, it only showed parking that was owed. I was assured that the breakfast & credits were already sorted out. That was not the case as I found out a day later. Because Hilton President did handle my situation quickly I gave a very good rating!

Convenient location if you don’t mind walking a little bit, clean, and friendly service. The city view from our room was spectacular! We loved The Link, which is the glass walkway that goes directly from the hotel all the way to Union Station. Very convenient. Then you can hop right on the KC Streetcar, which is the free trolley that goes all the way up Main Street. We also enjoyed the outside pool located on a lower building’s roof. I wish the hotel offered water for the guests in the lobby or at least a convenient place to fill up water bottles.

The hotel is under construction and the noise was extremely loud. The manager on duty was snide before she hung up on me. Only for her to call back and offer a meal comp. Upon checking out, we were advised that we had to go back into the ****** to receive our meal comp. After going all the way back into the ****** getting our cards, then going to the restaurant and eating nothing was on the cards, and nothing was comped. My wife and I saved up to celebrate our 20th wedding anniversary and we chose to spend it there only to have a very dissatisfying experience. We could not even hear ourselves talk in our own rooms. Then to be treated like that by the management just made this completely unacceptable.

I was close to changing hotels prior to staying based on poor reviews, but decided because of the location we could deal with any issues that may have been unsatisfactory. Good thing we kept our reservations here as their wasn't anything unsatisfactory about the trip. The front desk team was very nice and quick to get more towels or anything needed. The Shower was amazing which consistently stayed hot and high water pressure for 4 of us to use back to back. The location is very convenient to all of the downtown activities. They have a shuffleboard table in the lobby that we played often. We went to the PS Speakeasy in the basement of the hotel that was nice. The Restaurant located on site was easy to get drinks at. Valet parking is $30-$35, but we self parked at the garage next door for $18 and easy to get to. The only comment I would make is I wish they had a pantry as we had $30 F&B credit per day, but did not get to use a days worth based on our flight schedule, it would have been nice to use it.

Checked in on 10/4 for only a night. I could tell this was going to be a great stay when I met Alissa at the front desk. She was awesome! Great personality and happy to help and answer any questions I had (which were many after not being in KC for 40 years). The room was nice and clean and the hotel overall was very nice. But the main reason I'm writing this review is because of the great customer service Alissa provided. -GC

In the heart of Kansas City, Crossroads Hotel is within a 5-minute drive of Crown Center and T-Mobile Center. This hotel is 1 mi (1.5 km) from LEGOLAND® Discovery Center and 1.1 mi (1.7 km) from Kansas City Convention Center.Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.Grab a bite at XR Cafe, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.Featured amenities include a 24-hour front desk, luggage storage, and an elevator.Make yourself at home in one of the 131 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.