Hotels in Macau Peninsula, Macau

The room was spacious and very clean, especially the bathroom facilities. I recommend choosing a room on the 10th floor or higher for an even better night view. The hotel's toiletries smelled lovely and were a thoughtful touch, even including complimentary disposable razors. There were four bottles of water provided; two were free, and the other two required a fee if consumed. The hotel itself is large, and there's a supermarket downstairs where you can browse and buy things. We picked up some Macau pork and beef jerky to take home. Dining downstairs is also very convenient, and the portion sizes in Macau are quite generous. It was a fantastic trip to Macau. From the Treasure Hotel, you can walk a short distance to catch a bus to Rua do Cunha to explore and sample local specialty internet-famous foods, making getting around super easy. Five-star rating for the hotel – an absolutely wonderful stay with an excellent experience.

I've lost count of how many times I've been to Macau, probably over ten. And almost every time, I've stayed at this hotel (it's my go-to whenever I'm on the peninsula), so it's always been in my favorites. The location is super convenient, right in the heart of the peninsula, making everything walkable. The hotel service is fantastic, from the front desk staff to the friendly guy (always smiling and polite) who opens that heavy glass door at the entrance. The room hygiene is excellent – clean and meticulous. The cleaning ladies on the floor are all wonderful. I don't usually need much housekeeping since I'm a bit of a clean freak (I disinfect things like the remote, doorknobs, and light switches with alcohol upon arrival). From my own cleaning process, I can tell the hotel has outstanding hygiene control. I typically stay 5-6 nights and don't need much service, just water refills. But the cleaning ladies are always enthusiastic about getting me what I need and even ask if I need anything else or if I have enough supplies. It's really heartwarming. See you next time, Macau!

Not far from Gongbei Port, it cost us over 60 RMB by taxi. The room was small but very clean. Check-in is after 3 PM, but there's a luggage storage service so you can drop off your bags and go explore. The hotel has an infinity pool, which the kids absolutely loved. You can see the Macau Tower with a lake view, and even watch people kayaking in the mornings. There's a mall right downstairs with several restaurants; our favorite was the rotating sushi place. The hotel also offers free umbrella rentals when it rains. A major bus stop is not far from the hotel, making it convenient to get anywhere. The Grand Lisboa and Lisboa, as well as Wynn Macau, are diagonally opposite, and they have free shuttle buses. Overall, our stay was very comfortable and convenient.

The pillows, though advertised as coming in both hard and soft options (as shown in the picture), were too high. My 6-year-old completely abandoned their pillow in the middle of the night and just slept without one. When I asked, I was told there were no lower options available. The toothbrushes had a very unique texture. We were supposed to get a free cocktail for following their public account, but because of a typhoon, the rooftop bar was closed, so we didn't get it. The staff member said it was a complimentary offer, so if it wasn't available, it just wasn't available – they seemed quite inflexible when issues arose. Also, the twin beds were only 1 meter wide, which is really too small. That night was a Saturday, so for various reasons, the price of 1700 RMB was quite expensive.

This was my first time staying at your hotel, and I'd like to thank Mark for arranging the room. The dinner buffet was rich and delicious, and the breakfast buffet was even better! It's a shame it rained, so I couldn't visit many places. I'll definitely book Sofitel Macau at Ponte 16 again next time.

The room was very comfortable and the front desk staff were all very welcoming. There's a bus stop right outside, which is super convenient. The room itself was big and clean. My only suggestion would be to replace the small individual bottles of shower gel and shampoo in the bathroom with larger ones; one small bottle isn't quite enough for two people.

This is a great hotel with excellent value for money. It's right next to the Sands Hotel; you can take the Sands shuttle from Gongbei Port, and after getting off, the hotel's back entrance is just across the road. It's also only a 10-minute walk to the Macao Science Center. If you want to explore the city center, public transport is convenient; to get to The Venetian, you can take a shuttle from the Sands Hotel. The hotel has a lovely Portuguese flair, with a swimming pool and a gym. The rooms remind me of the Royal Park Hotel in Hong Kong. The front desk staff were very polite, attentive, and warm. Seeing that I was traveling alone with my child, they proactively asked if I needed a king or twin beds and checked for available rooms for early check-in. When I needed extra water or pillows, housekeeping responded very quickly. The restaurant service was also great, with a nice Nanyang (Southeast Asian) style. Breakfast was busy, requiring a short wait, and the dishes were more Western, but my child said the bread and pastries were delicious, and there was a good selection of juices. The lobby staff were also excellent; they proactively opened doors for guests and even gently reminded children not to run in the lobby. The only thing I think could be improved is that the mattress and pillows are a bit too soft.

I'm a native Macanese, and this time I booked a room for my friends. I think Macao hotels generally do an excellent job with hygiene and environment. Although this hotel is an older building, it's well-maintained, and the price is reasonable – definitely worth recommending. However, my biggest disappointment was the female front desk staff member who handled my check-in. Her attitude and handling of the situation were truly unacceptable, simply awful. If I didn't have such a good temper, I would have definitely given her an earful. She kept saying I was too late, and that the room I booked didn't have a single bed, so only twin beds could be arranged. Is 2:30 PM really 'too late' for check-in when the hotel's official check-in time is 3 PM? And her facial expression and tone were just terrible. She said there were no room type options and only twin beds were available if I wanted a single bed. After a few unpleasant exchanges, she finally said she'd upgrade me. Although she did eventually upgrade me to a king-size room, I still can't understand why the service could be so poor. For a hotel in Macao, this is completely substandard. I went to check in in good spirits, but ended up feeling very upset. Even with good facilities, without a casino, the hotel might already be seeing fewer guests, and then to offer this kind of service... it immediately gave me a bad impression of this hotel. I won't choose to stay here a second time. Thank you.

The room was very clean and tidy, which I was happy with. However, regarding the bedding, I didn't realize it was disposable bedding. The description page didn't mention it at all, and I only found out upon check-in. By then, it was too late to get a refund. For the days I stayed, it was scratchy and uncomfortable on my skin. I hope this can be improved, or perhaps if a guest is unsatisfied and hasn't checked in yet, you could charge a partial fee, or at least inform us beforehand so we can decide whether or not to stay. For the room, I asked the front desk to switch to a quieter room for the remaining days, and they accommodated my request, which was great. In the bathroom, there was no night light in the room. At night, I'm scared when the lights are off and wanted a night light, but there wasn't one. So, I had to leave the bathroom light on. Unexpectedly, the bathroom light and the extractor fan are on the same switch, so the fan kept running all night, which was noisy. It would be great if this could be improved.

The moment I opened the room door, I felt relieved. Sunlight streamed through the floor-to-ceiling windows onto the pristine white sheets, and even the creases gleamed with cleanliness. The bathroom tile grout was sparkling clean, and the neatly folded towels were still warm from sterilization. What truly put my germaphobe mind at ease was that the carpet didn't have even the slightest odor. The service was excellent, and the hotel is very close to the attractions with convenient transportation, as the bus stop is right next door.