Featured facilities: Laundry Service (On-Site), Parking, Coffee Machine
Very Good
29 reviews
8.3/10
1 night
From RUB 1,477
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Browse reviews and ratings from real guests to find the 3-star Ernakulam hotels that suits your needs.
9.4/10
Amazing
GGuest UserIt’s a great hotel with excellent service. For the first time, we truly felt at home. The place is very clean, with incredibly nice staff and a professional, passionate chef. They are so communicative and helpful.
They even surprised my friends with a birthday cake for their birthday, decorating the setup with flowers, rose petals, and candles. It was so kind and thoughtful of them! We were deeply touched, and I was completely speechless. Thank you!
JJianqiaodeyunThis is a beautiful, niche, Portuguese-style local high-end brand hotel. Although the hotel was almost full at the time of check-in, all my requests, large and small, (including changing the room twice because of fear of noisy) were not satisfied. On the night of arrival, enjoy local traditional dance music while dining by the pool, and have a special taste in the candlelight. All the staff are friendly and professional. A delicious breakfast for a few days was served with the meticulous care of the new chef. The fruit plate that was not finished afterward was also delivered to the room for free. Picture 3 is a healing spring for Jews for 200 years, and there are still many Jews who specialize in soaking. The hotel is in a very convenient location, and it is a variety of shopping and attractions. It takes a few minutes to walk to the beach.
GGuest UserThe hotel is located near Kochi Airport, about a 5-10 minute walk from the airport.
The hotel has 24-hour security and staff. From the entrance to the restaurant, the service staff were all very friendly and welcoming! The hotel signage is clearly marked, parking is very convenient, there's a pharmacy next door, and shops are about a 10-minute walk away. The surrounding environment is relatively quiet.
The room was generally clean and spacious, but there was no hairdryer, and the shower gel and shampoo looked used and a bit dirty, making us hesitant to use them.
Furthermore, the hotel included airport transfer in the booking, but we received no response despite repeated inquiries on the day of check-in. So, although we filled out the form, this service was not offered. On the day of arrival at the airport, we used Uber to get to the hotel. If the hotel does not offer this service, please do not make the form available; it will cause inconvenience!
GGuest Userneat and clean space , amenities what they are mentioned in MakeMyTrip all are satisfied. Especially there staff have good behaviour. What ever requirement needed at any time without any hesitation they do. Really appreciate that 👍
PPhil-nIt was close to Lulu Mall (within walking distance) and the price was reasonable.
The front desk staff were kind and pleasant.
It was a shame that I couldn't eat breakfast because I left early in the morning.
When I checked out, the guy at the front desk gave me some wafers, so it was helpful even if I was hungry.
GGuest UserVery decent and hygienic hotel. Staff are helpful. Location is not so close to the main road, still easily reachable and they provide parking
AAnishPhilipOur stay at Prayana Hotel in Ernakulam was overall a really good experience, mainly because of the warm hospitality and excellent service provided by the staff. Right from the moment we arrived, we were made to feel welcome. The welcome drink was a refreshing touch, setting the tone for a pleasant stay. The reception team was efficient and courteous, handling check-in smoothly and ensuring we had all the necessary details about our stay. A special mention to the bellboys, who were extremely helpful and always had a smile on their faces. Their attentiveness made a great impression.
The hotel’s location is a big plus. It is conveniently situated, making it easy to get around the city, whether for sightseeing, shopping, or business. The accessibility and surroundings added to the overall positive experience.
While we truly appreciated the service, there were a few areas that could be improved. The restaurant at the bottom of the hotel didn’t offer much variety in terms of food options, which was a bit disappointing. It would have been great to have more choices, especially for those staying longer. The rooms did not have kettles, which is something many travellers look forward to for a quick cup of tea or coffee. Bathing cubes (shower enclosures) were missing, making the bathroom experience a little less convenient. We also faced an issue with towels not being provided even after requesting them, which was a small letdown.
That being said, the staff’s dedication and the overall comfort of the stay overshadowed these minor inconveniences. Their attentiveness, polite behaviour, and willingness to help made all the difference. Despite a few missing amenities, the hospitality and prime location make Prayana Hotel a great choice for travellers. We appreciate the warmth and care shown to us and would definitely consider staying again in the future!
GGuest Userhotel is very near to Cochin Airport. The amenities given in the hotel are good and praise worthy. Staff are helpful and polite. The food in the restaurant is tasty. the rooms are maintained cleanly and tidy. The size of the room is somewhat small. TV cable did not work during our stay. conveyance in airport area is a bit costly and we have to make arrangements for cab or auto well before to avoid tension. over all our stay is excellent
GGuest UserVery convenient location, 600 meters from maharaja's college metro. Friendly and cordial stuffs. Sincere thanks to krishnendu for the room upgrade. Comfortable room, clean bed and clean bathroom.
TTraveling TanSapphire Club Metro offers a convenient and comfortable stay, ideally situated in the heart of the city. The location serves as a perfect base for exploring, with some of the area's famed tourist attractions, such as the Chinese nets and Jew Town, being just a 30-minute ride away. Despite the central location, the rides to these destinations are surprisingly inexpensive, adding to the convenience of the stay.
Room 201, while directly facing a wall, surprisingly retains a bright and inviting atmosphere. Sapphire Club Metro was a good choice for my travels because I was seeking a blend of city life convenience with easy access to cultural and historical sites.
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