Featured facilities: Parking, Shade Curtain, Luggage Storage
Very Good
98 reviews
8.0/10
1 night
From INR 1,747
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9.5/10
Amazing
GGuest UserOverall, I had a very good stay. The accommodation was comfortable, clean, and the amenities provided were complete, which made my stay enjoyable.
However, I experienced some issues with the communication and information provided before check-in.
Firstly, the booking on the Trip app stated that free parking was available. However, upon arrival, I was informed that parking was not free and that I had to pay. This information should be updated to avoid confusion for future guests.
Secondly, I was informed that I would receive the check-in guidelines one day before arrival, but I did not receive them until I contacted the management myself via message and phone call.
There was also inconsistent information regarding the security deposit. One day before check-in, I was informed via chat that the deposit was RM100. However, the PDF document sent during check-in stated that the deposit was RM200. I paid RM100 based on our earlier conversation, but I was confused by the difference.
I would recommend updating all information on the Trip app and in your check-in documents to ensure consistency. This should include parking fees, security deposit amounts, house rules, additional charges, and any check-in or video guidelines. Providing accurate and consistent information will help create a smoother experience for future guests.
JJohana binti JohariRoom with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.
GGuest UserThe experience is generally pleasant. The room is clean, cosy, quiet with basic amenities are available and service is prompt. I was a-bit disappointed for the breakfast as many items are either running low or unavailable around 8am.
JJuntheSmartboiThe overall is 4.5 stars
Cleanness: Super clean bed and bathroom, just the sofa have some dust, and you can just wipe off. 4 stars for cleanness.
Location: Quite strategic location, nearly have 555 convenient store, multiple food shop available, and the famous Lepau restaurant just beside the hotel only. The environment also quite, and just 5 minutes drive to the centre of Kuching. 5stars!
Room: Room size is big enough, just the sound proof. Would suggest can add the rubber on the on the door frame so that when door close, it will be least noisy create. As I clear clearer heard the door close sound from the beside room. 4 stars for room
Overall: Love it and will be my first choice whenever I need to travel to Kuching.
ZZulu TravellerEasy location halfway between Kuching airport and city centre. Very friendly guy at the reception speaks English with a US accent.
The room itself was clean and comfortable. No complaints.
Breakfast the choice was very limited. But what they had was pretty tasty. No coffee machine, sadly.
Overal very adequate for the price they charge.
GGuest UserBeen years and many occasion it has been our choice of short stay in kuching especially if we did come in with a rental vehicle , it is very convenience in and out from many side of the road when we need to avoid road congestion on busy hours .
On our last stay we did have some issue of being framed of a cracked glasses as we check in very late and went straight to bath and rest of the night, lucky we did notice the crack glass but thought it would be bery common as we expect of quite budget stay and it happen the next day while we re out around kuching being message of we need to pay for the glass because hotel front desk says we broke it .
Anyway long story short , at that late evening while being back to the hotel , we went to the front desk just to make sure if they're are really seriously asking us to pay for the glasses . We are bit furious cause we did not broke it as it is as it is prior we checked in, just to make sure , i did ask the front desk to make sure and reconfirm it they really want us to pay for it , that they can charge us prior we re checking out the next early morning.
But to our surprise the next morning while we're checking out , the feont desk did not bring that issue up anymore.
GGuest UserThe hotel bathroom seriously need an upgrade. The toilet bowl is just plain disgusting….can’t even flush properly. The toilet bowl water is yellowish, no matter how many times u flush, just the most disgusting toilet I have used in so many hotels I’ve stayed at. Pls consider changing all ur toilet bowls.
Hotel corridor is dark and eerie. Otherwise room is spacious, amenities are old and stuck at 90’s.
EESTHER ODEL⭐ Review: Riverbank Suites Unit 408, Kuching, Sarawak
I recently stayed at Riverbank Suites Unit 408 in Kuching, Sarawak, and overall it was a very pleasant experience. The location is one of the major highlights — right in the heart of the city and just steps away from the Kuching Waterfront, local eateries, and popular attractions like Carpenter Street and the Main Bazaar. This made exploring the city on foot very easy and convenient.
The unit itself was spacious and comfortable, with two bedrooms, a fully equipped kitchen, a washing machine, and a balcony offering scenic views of the Sarawak River. It is ideal for families, couples, or longer stays.
Cleanliness was good, and the basic amenities such as Wi-Fi and air-conditioning were provided. However, the air-conditioning in Room 2 was leaking, so we did not use it throughout our stay. As a result, the room felt slightly warm during sleep.
One of the highlights of the unit is the balcony view, especially in the evening, which creates a relaxing atmosphere overlooking the river and city lights. Facilities such as the swimming pool and parking were also appreciated.
Overall, Riverbank Suites Unit 408 is a well-located and comfortable accommodation with great views. With minor maintenance improvements, it would be an even better place to stay in Kuching.
NNurhafifiy RazaleeApartment yang ditempah x dpt duduk sbb owner kata cermin tandas pecah.. ************* owner bagi apartment yang lagi besar dan selesa. Tq
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