3-Star Hotels in Kuching

Second time book and stay this hotel, very clean, staff very nice will help you to store luggage if you check in earlier, location is good nearby Chinatown and waterfront

Overall, I had a very good stay. The accommodation was comfortable, clean, and the amenities provided were complete, which made my stay enjoyable. However, I experienced some issues with the communication and information provided before check-in. Firstly, the booking on the Trip app stated that free parking was available. However, upon arrival, I was informed that parking was not free and that I had to pay. This information should be updated to avoid confusion for future guests. Secondly, I was informed that I would receive the check-in guidelines one day before arrival, but I did not receive them until I contacted the management myself via message and phone call. There was also inconsistent information regarding the security deposit. One day before check-in, I was informed via chat that the deposit was RM100. However, the PDF document sent during check-in stated that the deposit was RM200. I paid RM100 based on our earlier conversation, but I was confused by the difference. I would recommend updating all information on the Trip app and in your check-in documents to ensure consistency. This should include parking fees, security deposit amounts, house rules, additional charges, and any check-in or video guidelines. Providing accurate and consistent information will help create a smoother experience for future guests.

My stay was disappointing. The room was very hot when I arrived and remained uncomfortable, definitely not ideal in warm weather. The surroundings and ventilation need improvement. The toilet was dirty, and the sliding door did not close properly it hung awkwardly over the rim. I have to do it myself to make it inside the rim so it can slide better. Breakfast was okay only and not attractive. They mentioned a tablet would be provided, but it wasn’t. Also, no one answered the contact number for inquiries. I expected much better for the price. Overall, this place is only for Instagrammable.

Comfortable, welcoming, and brilliantly located. Being able to walk to a different, great meal every day made our family vacation so much more relaxing. The hotel itself is excellent for families. Our room was spacious, spotless, and well-insulated—meaning we didn't hear any outside street noise, and the kids slept soundly. We would absolutely stay here again!

⭐⭐⭐⭐⭐ Legacy Hill Hotel is a beautifully renovated hotel located in the heart of Kuching. The hotel has a unique design, and although the lobby is simple, it feels modern, elegant, and very relaxing. One thing that really stood out was the excellent service. The two ladies at the front desk were always friendly and polite. Every time we walked past the reception, they would greet us with a warm smile, making us feel genuinely welcomed throughout our stay. We stayed for 3 days and 2 nights. Our room didn’t have a hairdryer, so we requested one and it was provided promptly. We also found the pillows a little too soft, and when we asked for two extra pillows, the staff happily accommodated our request. The next day, housekeeping cleaned our room and replaced the bed linens and towels. The room was very clean and comfortable. The air conditioning was cold, the water pressure was excellent, and although the room wasn’t very large, it was more than sufficient for us. Considering the price, I was very satisfied with the overall value. Another plus is that there are plenty of parking spaces beside the hotel, making it very convenient for guests who drive. There are also many great local eateries and cafés within walking distance. Overall, this hotel offers excellent value for money, and I will definitely choose Legacy Hill Hotel again the next time I visit Kuching.

The front desk service was excellent. I had an appointment outside and was unable to return to the hotel before the check-out time. The staff kindly kept my luggage safely at the lobby until I returned later to collect it. I really appreciated their helpful and accommodating service.

The location was great. The cleanliness is good too. Breakfast was okay. They should do service maintenance on the bathroom, shower and toilet more often and do repairs if possible. The biggest issue is the outside noise from the main road. I specifically asked for a quiet room and informed the counter again. Usually I will get the quiet room but maybe due to not much room available left, I got the room facing the main road and I can't sleep at night

Need some maintenance to the shower area, bedside table, door lock, etc. The aircon in the reception lobby is dripping as well. Overall, the windows in the room is thick enough to filter out the traffic sound. The dining area has good view. However the windows need cleaning from outside. Breakfast is basic but acceptable.

Great experience overall. The service was excellent – staff were friendly, helpful, and responsive throughout the stay. The facilities were clean, well-maintained, and very comfortable for families. Everything was convenient and easy to access.

We booked this place last minute after denied check in at another place only to be able to stay at the said hotel after few hours. Forced to cancel and never stay in the unit but had an experience dealing with the owner. Although it cant be refunded but lets assume its a good place based on the pictures alone haha