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9.4/10
Amazing
HHelenyuxiupingThe hotel's location is excellent. Right across the street is the riverside park, making it very convenient to walk to Rainbow Bridge. The Parliament House on the opposite side is just a ten-minute walk away. In the evening, strolling along the Sarawak River on the opposite bank is also lovely. Just a heads-up: if you're returning to this side, make sure you get back before the Parliament House gate closes at 7 PM. We didn't notice the sign and ended up having to take a small ferry back. There are plenty of places to eat nearby. Except for the Sarawak Cultural Village and the Cat Museum, which require a taxi, all other attractions are within walking distance. Many museums are also worth visiting. There's a great Indian restaurant nearby that gets busy at lunchtime. The hotel's service and facilities are top-notch, especially the swimming pool, which has a fantastic ambiance. They even provide a complimentary fruit platter. Kuching is a city with a rich cultural heritage and is definitely worth a visit.
Hotel near Waterfront, Kuching 100% of visitors choose this area
Price per night from:US$111
9.3/10
Great
SSallysiuyueWe had an unpleasant stay. The shower in the washroom was broken. We called the guest services asked to change room but they ended up sending a work to fix it with his shoes into my room and the bathroom. It took an hour but cannot fixed.
GGuest UserHotel has an aesthetic look, including inside the rooms. However, the mattress and pillows are not the most ideal; mattress is the normal spring type, which didn't provide much support, and pillows are the microfiber type (I had neck pain after a night of sleeping on one).
Queen rooms are all facing in the direction of the traffic light , which was quite the nightmare for a light sleeper. Room windows provided no soundproofing at all, so I got no sleep till 1-2am on the first night due to constant revving of delivery motorbikes from around the junction at the traffic light (which could be heard a few times in just 1 min).
Service from staff however proved to be tip top as they attended most professionally to my complaint on noise and got me a change of rooms to the quieter side of the building.
Breakfast spread was good, with a completely different main menu on the buffet over the 2 days that I was there, and delicious as well.
SsuekNot aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room.
Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner.
Overall the counter staffs and others are very friendly and helpful too.
Good location of this hotel and look forward again to stay hopefully the renovation done.
JJohana binti JohariRoom with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.
GGuest UserThe hotel's location is great, right next to a park, and you can enjoy the view across the river while having breakfast. The bed was large and the room was spacious. There was a slight odor when I first entered the room, possibly from the riverside sewer, but my nose is quite sensitive. After lighting an air freshener, it was generally fine. Overall, I was very satisfied with the experience. The hotel breakfast was also good and quite extensive, and the lobby offered dinner options, which was convenient. The front desk staff were very polite.
Hotel near Waterfront, Kuching 100% of visitors choose this area
Price per night from:US$65
8.4/10
Very Good
ZZulu TravellerEasy location halfway between Kuching airport and city centre. Very friendly guy at the reception speaks English with a US accent.
The room itself was clean and comfortable. No complaints.
Breakfast the choice was very limited. But what they had was pretty tasty. No coffee machine, sadly.
Overal very adequate for the price they charge.
GGuest UserThere was an issue with the air conditioner. Other than that, everything was good, but some rooms didn’t have a hair dryer or a fridge. However, I was impressed because the maintenance team asked if I wanted to change rooms and directly contacted the receptionist, who immediately allowed us to do so.
WWongPHTitle: Great Service and Space, but Maintenance Needs Attention
My family (2 adults, 2 kids) stayed here for one night 19/12/2025 in Tower A, Room 915. We booked the room with 2 Queen beds, and overall, it is still good value for money, but there are some significant maintenance issues to address.
The Positives:
• Space & Comfort: The room was very spacious, and the beds were comfortable—we slept well.
• Utilities: The air conditioning is powerful and cold, water pressure is excellent, and the Wi-Fi connection was strong and stable.
• Service: The staff were the highlight—very friendly, helpful, and welcoming.
• Value: Free parking is a plus, and the breakfast buffet, while not having a huge variety, was tasty.
The Negatives:
• Mold: Upon entering Room 915, we were greeted by a damp mold smell. The bathroom walls, sink, and floor edges were stained with mold, and the external window view was tarnished by mold stains as well.
• Pool Area: The swimming pool is nice, but there are absolutely no lounge chairs or tables. I had to place my dry clothes and towel on the wet floor, which is quite inconvenient.
• Entertainment: The TV only offers local Malaysian channels.
It’s a budget-friendly option if you prioritize space over modern finishings.
SSakura29Overall it was a nice stay. The hotel is in a perfect location and it’s very cosy and peaceful. Reception staff was friendly and helpful. I was accommodated in a nice room with a pool and sea view. Faiz Haslan has also shared some information about the places to visit around, which was very helpful. Breakfasts were very nice, and there was a good food variety. Chinese New Year Eve’s dinner was excellent, great food variety and delicious. It would be good to have wifi available in the room and not only in the public areas.