Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Very Good
464 reviews
8.4/10
1 night
From JPY 10,394
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10/10
Outstanding
SSerene_lanAs the first person to write a review, I have to praise this hotel. It was my first business trip to Kuching, and this hotel suddenly appeared on the 18th. There were no reviews, which made me worried I might have a bad experience. I checked online and found it was part of the IHG (InterContinental Hotels Group) group, and it was a renovated older hotel. After checking in, I felt it was incredibly good value for the price. The hotel's decor was grand and unique, with a youthful and stylish design. Many corners featured thoughtfully placed furniture and artwork. The facilities were excellent. Because the hotel is new, every corner of the room was spotless. As someone who travels frequently for business, I'm very particular about hotel cleanliness, and this hotel truly didn't disappoint. The front desk staff were very polite and welcoming. The bedding was very comfortable and soft, and I slept very well. The bathrobes were also of high quality, the towels were clean, and the toiletries smelled wonderful. The breakfast was plentiful with many choices, and I heard the dinner was also good. This hotel truly exceeded my expectations. Before this, I was torn between two other five-star hotels in Kuching, but after this comparison, I won't have to worry about choosing another one. Voco just opened on June 18th, and I still feel a slight smell of renovation. It gets better after turning on the air conditioning and ventilating. If you mind the smell of renovation, you can move in after September; I think the smell should dissipate by then. It's only about a 10-minute walk from the airport, and it's also about a 10-minute walk to popular spots like the Seaside Plaza. The location is very convenient. If I come here for business again, I will definitely choose this place without hesitation.
GGuest UserThe room was definitely not 33 square meters. The cups had limescale, and the bathroom amenities weren't replenished promptly. For a five-star hotel, using such an old kettle is unacceptable. The pillows were so uncomfortable; I couldn't sleep a wink for both nights I stayed. The mattress must be really old, as it was already a bit saggy.
BBun KiatWe recently stayed at this hotel with our family to celebrate our wedding anniversary, and it was a wonderful experience. The hotel is new, clean, and very well maintained. The rooms were comfortable and spotless, providing a pleasant stay for our family.
The location is excellent, with convenient access to nearby attractions, restaurants, and shopping areas, making it easy to get around. The overall environment was welcoming and relaxing, which made our anniversary celebration even more memorable.
Thank you to the hotel team for the great hospitality. We had an enjoyable stay and would definitely recommend this hotel to families, couples, and anyone looking for a comfortable and convenient place to stay.
Rating: ⭐⭐⭐⭐⭐
BBoney TravelerWe have a very relaxing weekend at the Cove 55 which is located about 30-minute drive away from Kuching city. The room is spaciuos & the views from the hotel is spectacular. We also enjoyed the food served at the hotel served by very friendly staff. Overall, it’s been a very pleasant experience for all of us!
GGuest UserExceptional Hospitality That Made My Birthday Special
I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special.
A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere.
We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay.
Thank you once again to I-Rene and the team for making my birthday so special!
GGuest UserThe experience is generally pleasant. The room is clean, cosy, quiet with basic amenities are available and service is prompt. I was a-bit disappointed for the breakfast as many items are either running low or unavailable around 8am.
JJohana binti JohariRoom with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.
AAnonymous UserNearest affordable hotel near UCSI Uni. Not pricey. Only 5mins drive to UCSI. Food court nearby 2mins walk, lots of choices and cheap too.
GGuest UserService was very good when we requested for new towels, pillow and mineral water. The room was spacious. It's value for money. But unfortunately we haven't try their breakfast as we have to go out before 6am.
GGuest UserThis is a classic older hotel. The biggest highlight is definitely the great views and relaxing atmosphere, especially the balcony area which is very comfortable and offers excellent scenery.
We stayed in a triple room. The room itself felt quite old, and the facilities clearly showed their age. As for cleanliness, it was a case of 'looks okay on the surface, but the details are lacking.' For instance, there were some less-than-clean marks on the sheets, and while the towels had clearly been washed, their dark color wasn't ideal. The bathroom's cleanliness was also just average; not overtly dirty, but not meticulously clean either.
Overall, the hotel's strong points are its views and location. However, there's room for improvement regarding the room's hardware and the detailed cleanliness. It's best suited for guests who prioritize scenic views and are less sensitive about the age of the accommodations.