Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 3, 2026
Serene_lanThe hotel ambiance exudes old-money charm. During my stay, I even had the pleasure of seeing their Sultan King. The staff were all very friendly and accommodating. The hotel's location is excellent, said to be in the best 'feng shui' spot, feeling grand and impressive. It directly faces the river, and in the evenings, it's very convenient to stroll along the riverside to Marina Bay Sands. The only issue was that the air conditioning wasn't cooling when I checked in, but it was resolved after I reported it. Later that night, I discovered the shower gel dispenser was nearly empty, and no product would come out. Then, the shower drain clogged, quickly flooding the entire bathroom during my quick shower. The hotel does show some signs of aging facilities, but everything else was great.
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Price per night from:CAD 136
Posted on Jun 21, 2026
SPSLBooked the deluxe room and it is a newly renovated room. However, due to the ongoing renovation on other floors, there is noise of drilling and knocking sounds as early at 8am.
Otherwise, the hotel has a very nice layout and is spacious. Location is superb..close to waterfront and eating places by walking. Friendly and helpful staff.
One other comment is that the housekeeping is not done throughly. Strands of hair found on the bathroom floor even after the room is cleaned.
Overall, had a great stay for 4 nights.
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Price per night from:CAD 136
Posted on Jun 9, 2026
Guest UserMy stay at Sheraton Kuching Hotel was both comfortable and refined. The room was spacious, immaculately maintained, and designed with thoughtful details that created a sense of calm and ease. The service was consistently professional and gracious, reflecting a high standard of hospitality. From arrival to departure, the atmosphere felt polished yet welcoming, making the stay truly relaxing. A well appointed hotel that offers a seamless and enjoyable experience . The hotel is nearby at eatery area like Top Spot Seafood restaurant and nearby Waterfront. I would gladly return.
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Price per night from:CAD 158
Posted on Jul 30, 2026|Standard King Room
AaronW31The hotel is quite new, and very close to the airport. The buffet breakfast is good. However, it seems the staff were not familiar with the system so the check-in took a long time. Besides, there were renovation noises at 8-9am in the morning upstairs which was a bit disturbing. Lastly, it can take a long time for deposits refund (3 days already and I haven’t received it)
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Price per night from:CAD 131
Posted on May 18, 2025
Anonymous User
My stay was disappointing. The room was very hot when I arrived and remained uncomfortable, definitely not ideal in warm weather. The surroundings and ventilation need improvement. The toilet was dirty, and the sliding door did not close properly it hung awkwardly over the rim. I have to do it myself to make it inside the rim so it can slide better. Breakfast was okay only and not attractive. They mentioned a tablet would be provided, but it wasn’t. Also, no one answered the contact number for inquiries. I expected much better for the price. Overall, this place is only for Instagrammable.
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Price per night from:CAD 74
Posted on Apr 28, 2026
Guest User
Exceptional Hospitality That Made My Birthday Special
I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special.
A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere.
We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay.
Thank you once again to I-Rene and the team for making my birthday so special!
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Price per night from:CAD 138
Posted on May 1, 2026|Studio Premier
Gab Gab LLLI had a really pleasant stay at this hotel. The room was clean, comfortable, and well-maintained. The staff were friendly and helpful whenever I needed assistance, which made the whole experience even better.
The location was also very convenient, with easy access to nearby shops and restaurants. Overall, everything was smooth and hassle-free.
If I had to mention one small thing, it would be that the check-in process took a little longer than expected, but it wasn’t a big issue.
I would definitely consider staying here again and would recommend it to others looking for a comfortable and reliable place to stay.
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Price per night from:CAD 89
Posted on May 28, 2026|Superior King Room
Anonymous UserThe location is excellent, with a wide variety of restaurants right on the winding Sarawak River. From the floor-to-ceiling windows in the room, you can enjoy the shimmering water and the lush tropical vegetation along both banks. In the morning, you can see the sunrise painting the river.
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Price per night from:CAD 58
Posted on Jun 27, 2026
Anonymous UserStay for 5 days for 4 room suite for 6 pax. Suppose to have housekeeping on 3rd day but the management said no time. One air-cond not working in twin-bed room, no action taken after complaint. Quite disappointing 🥹
The view is gorgeous and apartment is spacious.
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Price per night from:CAD 27
Posted on Jul 2, 2024
Neha Tan
The location is still ok because there is a mall so if you want to eat or buy things you are still happy, but if you want to go to the waterfront, it takes 25 minutes, in front of the apartment there is also an everise, but yesterday we ordered the 2 bedroom one, 13th floor, the funny thing is that the wifi we use is the hotel wifi so it's a bit slow, there's no soap in the room, he said Sinad, it's just not available, finally he was told to deliver it, there wasn't even an iron, when I checked out I asked, he said he wanted to chat then it would be delivered hadeh🤧, even though when he arrived there was no response to the chat, it was annoying Plus, if you want to use the washing machine, you have to rent it for 35 RM a night👎, that should be the facility we get when we rent an apartment, I live in another apartment, even though the washing machine isn't in the room, it's kept downstairs, if we use it, it's free. Why do you have to pay for this? , 200 rm deposit, 37 rm in cash, they said it was clean, the apartment wasn't the same, don't know, other floors, other owners, the same or not
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Price per night from:CAD 67