We only stayed one night before a cruise but we were very pleased with the studio room, how clean the room and facilities were and how nice the front desk staff was. The breakfast was fresh, plentiful and easy to access. We will definitely stay here again.
Booked 3 nights here while visiting family in Fort Lauderdale and waiting to fly out, and we were really happy with this hotel. Alana at the front desk helped us find a missing bar stool for our kitchen. 😊 Everyone was friendly and helpful.
Hyatt House is geared towards extended stays so the kitchen is full sized and great for self catering, but this location on Dania Pointe is surrounded by restaurants so we ended up eating out quite often!
Pool was clean, heated (not necessary in Dania in September but it was ok). Gym was small but ok, mostly cardio, some dumbbells and a bench. Breakfast was decent as chain hotels go, nothing to shout about but ok.
The front desk service is very poor... The check-out time of the hotel is 12 o'clock. Due to special circumstances, I need to delay the check-out by 30 minutes. I went to the front desk to communicate. At first, they said no. After asking the manager, they agreed to delay the check-out by 30 minutes. However, when I left the hotel, the hotel charged 50 US dollars from the deposit as a late check-out fee without explaining the situation to me. I was very dissatisfied with this and communicated with the front desk manager of the hotel. The front desk manager had a bad attitude and had no service awareness for the guests staying in the hotel. It is recommended to choose this hotel carefully to avoid affecting the interest of the trip.
I communicated with Ctrip customer service in time about the above situation, and Ctrip's service was as five-star as always.
When we arrived we checked in and went to the room. I opened the door and immediately smelled something bad . it smelled like urine. I didn”t even go all the way in, but had my friends come up to the door. We knew we couldn”t stay there. Back to the lobby. He was very nice. He gave us another room. It was supposed to be newly renovated, but obviously was not. It smelled better so we stayed there. The breakfast was very good.
Suitable for business trips. Breakfast was not bought. There is a parking lot. Very clean. The environment is also quiet. Near diana beach, near the beach
The hotel was a four star hotel but after being here 2 months things are getting worse the elevator doesn’t work so having to wait in the smaller one that only fits three people is extremely inconvenient and they don’t clean the rooms they way they should
Located near Fort Lauderdale Airport, it is a small suite, simple cookware, can be eaten, there is also a Chinese restaurant nearby. The room is clean and the breakfast is good.
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Price per night from:£93
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