4-Star Hotels in Changchun

The hotel room was spacious, and both the bed and pillows were very comfortable. During my stay, there was a promotion where I got a free pillow. The front desk staff were enthusiastic, and the WeChat customer service was always quick to respond. The laundry room had 5 washer-dryer machines, and the staff even folded my clothes and delivered them to my room, which was super convenient. A big thanks to the guy who helped me carry a bunch of packages upstairs on the evening of February 14th. I really hope the prices don't go up in the future. I definitely don't want to go to the one on Hongqi Street! 😂

Really loved it! We got an early check-in and a room upgrade, and the room was huge! Both the kids and adults enjoyed it. I noticed a lot of people from Shanghai choose this place. The location is excellent; it's diagonally opposite Northeast Normal University, and just a 10-minute walk to Guilin Road. The subway station is right across the street downstairs, super convenient! The service attitude was also great!

My family ended up originally booking for one night but added two more nights. The non smoking room was nice smelling, clean and bed was comfy. The location was suitable as we had personal business to do in the area but near motian mall where kids can play at Meland and lots of restaurants around. I was impressed with the service at the hotel to do our laundry, with check out times and overall information. I also think you can check out at 6 pm which is super convenient. The breakfast was good. The chinese side of the family enjoyed it, and as a westerner I found it suitable to have eggs, toast, and coffee. The coffee is an automatic expresso machine and NOT packets which was wonderful and tasted normal for western standards. We stayed during the week and really found the hotel to be quiet and could sleep well. The gym is good as well with enough equipment for a suitable workout. Overall, we were pleased with the hotel and would stay here again. If I did have one minor complaint, It may have been one day when we were checking in two men started smoking in the lobby right by a non smoking sign which caused my daughter and I to leave the lobby for a few minutes so it would be nice if the hotel front desk enforced that especially with the signs up. Saying that, Changchun is a place where people tend to not abide by smoking signs but still be nice to have the staff politely address that.

Overall Review: The hotel service is excellent, but the facilities and management are mediocre. Pros: The hotel front desk and other staff are warm, attentive, and always ready to answer questions. Even when contacting the front desk at night to ask for water, they respond immediately, making guests feel right at home. Cons: 1. The hotel tolerates guests illegally smoking in indoor public areas: The hotel has standing ashtrays at elevator entrances (see image three), which implicitly encourages guests to smoke indoors illegally. Furthermore, when a guest from room 703 was smoking at the elevator entrance, hotel staff did not intervene (according to the 'Changchun Patriotic Health Regulations,' all indoor public places, workplaces, and public transportation across the city are completely smoke-free. Those who smoke in no-smoking areas and refuse to comply with warnings should be fined up to 500 yuan). 2. Hotel bathroom facilities need improvement: When showering normally in the hotel, the drainage system would severely clog every time (see images one and two), leading to extensive flooding and posing a serious safety hazard. 3. The hotel's air conditioning heating capacity is poor: Even with the temperature set to maximum, the mode to heating, and the fan speed to highest, the air conditioner remained unresponsive (current temperatures in Changchun range from approximately -21 to -11 degrees Celsius).

The room was spacious and comfortable, located on a high floor with a great view. The hotel is conveniently located and the breakfast spread was fantastic, featuring Northeastern specialties like frozen pears and persimmons. The front desk staff were warm and attentive; they even helped me print documents, which was a huge relief in the cold winter, saving me a trip outside and improving my work efficiency. Plus, there were complimentary welcome drinks upon check-in!

The hotel environment is comfortable and quiet. The front desk staff were very friendly and helpful. The whole design is well-thought-out with no car noise, and the soundproofing in the rooms is excellent, making them very quiet. All the facilities are complete, and there's even a gym. The location is also superb, right across from Yuanshengju Shuanrou (a hotpot restaurant), and next to Xintiandi shopping mall, making it a great choice for travelers! The biggest surprise was definitely the spiral staircase – it was my first time getting such great photos inside a hotel!

This hotel is conveniently located in People's Square, just a three-minute walk to the subway station and only two stops away from the train station. The hotel facilities are generally new and stylish, perfectly aligning with the Puyu brand. It's well-equipped with a gym and laundry room, making it ideal for business travelers. The rooms are spacious, the bathrooms are clean, and the shower area is huge. The staff are warm and attentive, always ready to help. Highly recommended!

We stayed in this hotel during the Golden Week and booked a basic double room...you can imagine our surprise when we were upgraded for free in a beautiful and spacious suite! The room had 1 full bathroom with bathtub and another smaller bathroom with only the toilet and sink, a big living room with sofa, table and mini fridge, an office corner and a second room with bed, table, an ottoman and an amazing view!! The bed was extremely comfortable, even if a little small. The room also provided tea, coffee, several bottles of water and toiletries. We also had breakfast included and I was pleasantly surprised by the choice of both Chinese food and some Western (croissants, small waffles, banana bread, fruits, yogurt, juice, jams and butter). The location is pretty central but also far from crowds and noisy areas. There are 2 metros not too far away and the beautiful park Nan hu. All in all a very nice stay!

I was very satisfied with my stay. The room was spacious and well-ventilated. The front desk staff were polite and communicative. The breakfast was plentiful, and I loved that a robot delivered my takeout directly to the room! The housekeeping staff were attentive and proactive in asking if I needed anything. The hotel's location is excellent. I accidentally left a charger when I checked out, but when I called, they found it within minutes and immediately arranged for it to be mailed back to me. It arrived the very next day! I'm truly grateful for their excellent service.

The staff were overall very polite and hospitable during our stay. For instance, they helped fixed our room’s defective thermostat and promptly delivered us additional toiletries to our room by request. The breakfast area had a large selection of foods to choose from, allowing guests to customize their own plates to their liking. There was also a professional chef present to cook up additional dishes, such as fried eggs and noodles - both of which were excellently made. The room we were given, however, did not have a good ventilation system as there were multiple instances where the smell of cigarettes flooded into our room. Consequently, this forced us to open our window to air out the room. Our bathroom door also could not lock - let alone close at all. We hope that only our room was affected. With all said, our overall experience at this hotel was pleasant and we would recommend anyone visiting Changchun to come stay at this hotel.