Changchun Hotels with Pools

Our stay here was absolutely fantastic, and I wholeheartedly recommend this hot spring hotel. The overall environment is serene and elegant, with a lush garden-style layout, fresh and peaceful air, completely removed from the city's hustle and bustle. It truly sets a wonderful mood. The various hot spring pools are clean and well-maintained, offering a rich variety, and the water is wonderfully warm and comfortable – soaking in them was incredibly relaxing and stress-relieving. The room was spacious and bright, spotlessly clean, and the bedding was soft and comfortable, making for a great living experience. The staff were warm, attentive, and incredibly polite. Check-in was efficient and quick, and their attitude throughout was gentle and friendly. Any requests were promptly attended to, and they even thoughtfully brought drinks and towels – their attention to detail was excellent. The facilities are comprehensive, transportation is convenient, and eating, staying, and sightseeing were all very pleasant. It offers incredible value for money. We had a wonderfully relaxing holiday and will definitely choose this place again for our next getaway!

I booked the hotel as an alternative to other 5-star hotels in the city. The check-in went smoothly. The staff was friendly but the service was a bit pushy for me. The hotel is in prime location with a wonderful view of the river that could be enjoyed through the floor-to-ceiling windows. Sadly, I could not appreciate it as the windows were quite dirty (I could barely see anything). I ended up taking a walk along the river which I did not regret. The bathtub was a bit outdated (mildly put). My second day, I ordered breakfast yet the room service was VERY slow. I anticipated something more client-oriented, modernized, clean, and swift from a 5-star hotel. I enjoyed my stay nevertheless but next time would consider other options.

This hotel, nestled in Beihu Park, is truly upscale. The rooms are spacious, the facilities are brand new, and the service is exceptionally attentive. A special shout-out to Lin Yuzhu, a server at the hotel's breakfast area, who was incredibly thoughtful. When my child accidentally spilled a plate, she immediately helped clean it up, showing great warmth and attentiveness. She definitely deserves a thumbs up! The hotel's accompanying ice and snow playground is also a lot of fun, and the best part is there's no waiting in line, so you can play to your heart's content.

Arrived late and the king-size rooms were all taken, so they upgraded me to a suite. The suite was a bit simple in terms of decor but incredibly comfortable. I slept really well thanks to the super comfy mattress and pillows. Hannan at the front desk was very helpful and even called to book the Chinese restaurant on the third floor for me. I was in a rush when I left and forgot to return the room key card. I called the front desk, and they checked me out instantly. Definitely top-notch international service.

The overall facilities and service are five-star, and the lobby lounge areas are very well maintained. It felt like there weren't many guests, so the breakfast buffet seemed a bit simple. The hot spring wasn't crowded, and the kids' play area (naughty castle) was quite spacious – perfect for relaxing and entertaining the little ones. We stayed for two nights, and when it was time to check out, my five-and-a-half-year-old son cried and didn't want to leave, saying he wanted to stay for another week. My daughter specifically asked me to extend a special thank you to the staff in the women's hot spring section. They took great care of my eight-year-old daughter while she was changing and showering alone, even helping her blow-dry her hair. Thank you! We hope to have the chance to stay here again when we return to Changchun.

What impressed me most about this stay was the service of the hotel. The hotel is close to the West Ring Road subway station, and the travel is very calm and there is no need to worry about rushing. Pushing open the door, a faint fragrance came, the room was clean as if no one had lived, the sun was sprinkled on the soft carpet through the large floor-to-ceiling windows, which made people relax instantly. At breakfast time, I sat by the window, eating a hot breakfast, drinking a strong coffee, and my heart was full of comfort. Xu Wei, the waiter at the front desk, always smiled and spoke softly, making people feel like spring breeze. This is not only a resting place on the journey, but also a warm home. Thank you for this unexpected beauty. Will choose to stay here next time! ! !

I frequently stay at the Sheraton Gaoxin, and this time I came with friends for the Dragon Boat Festival holiday. The room was clean; I had asked the staff to air it out for me in advance, so it felt very comfortable when I walked in. Even though the weather was often rainy, I was still in a great mood. I really love the lighting in the lobby; I always want to take photos whenever I visit. Service: All the staff are excellent. I even bothered them to bring up my late-night takeout order – really appreciate their hard work! Environment: Great, and it smells good! Facilities: Perfect

The staff were overall very polite and hospitable during our stay. For instance, they helped fixed our room’s defective thermostat and promptly delivered us additional toiletries to our room by request. The breakfast area had a large selection of foods to choose from, allowing guests to customize their own plates to their liking. There was also a professional chef present to cook up additional dishes, such as fried eggs and noodles - both of which were excellently made. The room we were given, however, did not have a good ventilation system as there were multiple instances where the smell of cigarettes flooded into our room. Consequently, this forced us to open our window to air out the room. Our bathroom door also could not lock - let alone close at all. We hope that only our room was affected. With all said, our overall experience at this hotel was pleasant and we would recommend anyone visiting Changchun to come stay at this hotel.

The most impressive part of this stay was definitely the professional and thoughtful service from the front desk staff! From the moment I checked in, Wang Qiu patiently and thoroughly answered all my questions. They even proactively helped me with my luggage and gave recommendations for local restaurants, all while maintaining a warm and genuine smile that immediately made me feel at home. When I needed to print some documents late at night, they responded quickly and resolved the issue efficiently. A huge shout-out to the entire front desk team!

The hotel is quite large, and so are the rooms, but the facilities are old and not smart. The front desk staff had a terrible attitude. When I checked in, I mentioned my reservation included breakfast for two, and the first thing the front desk said was that my room didn't include breakfast. They didn't say anything else until I asked them to double-check, and then they confirmed I had breakfast for two. They also didn't tell us where to find the elevators, or that if we drove, we could scan a QR code for free parking when leaving. We ended up paying for parking when we went out for dinner. They also didn't inform us where breakfast was served. Since we had a child with us, they didn't even provide kids' slippers or toothbrushes. Overall, it was a very poor experience.