Changchun Hotels with Pools

I booked the hotel as an alternative to other 5-star hotels in the city. The check-in went smoothly. The staff was friendly but the service was a bit pushy for me. The hotel is in prime location with a wonderful view of the river that could be enjoyed through the floor-to-ceiling windows. Sadly, I could not appreciate it as the windows were quite dirty (I could barely see anything). I ended up taking a walk along the river which I did not regret. The bathtub was a bit outdated (mildly put). My second day, I ordered breakfast yet the room service was VERY slow. I anticipated something more client-oriented, modernized, clean, and swift from a 5-star hotel. I enjoyed my stay nevertheless but next time would consider other options.

The stay was quite good; the hotel's location is very convenient for getting around the surrounding area. The room was very clean, with good natural light and ventilation. The bed was a good balance of firmness and softness, and the soundproofing was decent. Xiao Jiang at the front desk was efficient and attentive during check-in, responding quickly to any needs. The overall environment was quiet and comfortable, and the price was very reasonable.

This stay truly exceeded my expectations, a definite five-star rating! The hotel boasts an elegant environment with a strong sense of design. Its location is super convenient, making both travel and shopping a breeze. The breakfast spread was diverse and delicious, ranging from local specialties to Western pastries. The front desk staff were incredibly warm, professional, and efficient, making check-in and check-out smooth and pleasant. The guest rooms were spotlessly clean, with soft, comfortable beds and all the amenities one could need. The underground parking had plenty of spaces, so parking was never an issue. There are also many attractions and shopping areas nearby, offering plenty of options for getting around. The robot room service was a delightful surprise – both fun and efficient, adding a futuristic touch. All the staff were very dedicated, promptly responding to any requests and genuinely looking out for guests, making me feel right at home. All in all, this was a highly satisfying stay. I'll definitely choose this hotel again on my next visit and highly recommend it to all my friends!

The facilities are great, with smart appliances, a fridge, and a sterilizer cabinet all included. The resort shuttle is convenient for getting around, but it's also a pleasant walk. There's plenty for kids to do, like an indoor play area, outdoor slides, small animals, fishing, boating, photo ops, a swimming pool, and hot springs. The environment is fantastic, a natural 'oxygen bar' so to speak. Despite being outdoors, there were no mosquitoes inside, which shows they've done an excellent job with pest control. The service was impeccable. They responded quickly to all our requests, and even helped us find a lost hat. My family and I stayed for two days and it was incredibly comfortable, relaxing, and enjoyable.

The overall facilities and service are five-star, and the lobby lounge areas are very well maintained. It felt like there weren't many guests, so the breakfast buffet seemed a bit simple. The hot spring wasn't crowded, and the kids' play area (naughty castle) was quite spacious – perfect for relaxing and entertaining the little ones. We stayed for two nights, and when it was time to check out, my five-and-a-half-year-old son cried and didn't want to leave, saying he wanted to stay for another week. My daughter specifically asked me to extend a special thank you to the staff in the women's hot spring section. They took great care of my eight-year-old daughter while she was changing and showering alone, even helping her blow-dry her hair. Thank you! We hope to have the chance to stay here again when we return to Changchun.

The most impressive part of this stay was definitely the professional and thoughtful service from the front desk staff! From the moment I checked in, Wang Qiu patiently and thoroughly answered all my questions. They even proactively helped me with my luggage and gave recommendations for local restaurants, all while maintaining a warm and genuine smile that immediately made me feel at home. When I needed to print some documents late at night, they responded quickly and resolved the issue efficiently. A huge shout-out to the entire front desk team!

The New Century Grand Hotel is located across from the No. 54 tram, and the terminal is just a short walk to the mountain. It's a 5-star hotel with an excellent location, cleanliness, and service. 👍 I was traveling with my child, and the front desk upgraded me to a deluxe suite on the 11th floor. I've traveled to many cities and stayed in many hotels, but one that particularly impressed me was the Garden Hotel in Guangzhou, a Platinum Five-Star hotel where I stayed in a suite. A hallmark of a good hotel is excellent service and thoughtful consideration for guests. Breakfast is also very Northeastern-style, featuring dumplings with three fresh fillings, fried bean buns, corn tortillas, steamed potatoes, and steamed eggplant. You have to wait in line for the wonton stew. There's also a wide variety of breads. However, some items were sold out quickly, and the replacement process was a bit slow. I'd also like to thank Ctrip's customer service for their excellent service. I overbooked, and they even refunded the difference. Thank you.

The room was very clean. There were pillows, one buckwheat and one cotton, very comfortable. Free water was provided in each room. Sorry, I thought the hand sanitizer on the TV cabinet was mine and it got packed into my luggage bag.

The staff were overall very polite and hospitable during our stay. For instance, they helped fixed our room’s defective thermostat and promptly delivered us additional toiletries to our room by request. The breakfast area had a large selection of foods to choose from, allowing guests to customize their own plates to their liking. There was also a professional chef present to cook up additional dishes, such as fried eggs and noodles - both of which were excellently made. The room we were given, however, did not have a good ventilation system as there were multiple instances where the smell of cigarettes flooded into our room. Consequently, this forced us to open our window to air out the room. Our bathroom door also could not lock - let alone close at all. We hope that only our room was affected. With all said, our overall experience at this hotel was pleasant and we would recommend anyone visiting Changchun to come stay at this hotel.

The duvet had a small stain, but it was immediately replaced along with all the amenities, which was great. The pool had swimming lessons going on, so hotel guests couldn't use that lane, and my child was spoken to. I called the front desk to explain the situation, and I hope their attitude can improve in the future; a polite reminder would be more acceptable. The restaurant service was very good. However, the garage elevator lobby smelled heavily of trash.