4-Star Hotels in Strasbourg

The location is good, just across the bridge is the Notre Dame Cathedral. However, if you drive by yourself, only licensed vehicles can enter the area near the hotel. It is renovated on a historical building. The exposed wooden building is very unique and the experience is good. Although there is no elevator, there are staff who take the initiative to help carry luggage upstairs. Street parking in Strasbourg is very expensive, 3.5 euros an hour; hotel parking lot 30 euros a day; the hotel introduced a nearby parking lot, parking for about 16 hours, 16 euros.

hotel was great! room is big enough to open two lugagges. shower was great, heated but the shower head doesnt stay in place, so you can only hold onto it while bathing. otherwise, use the rain shower. the shampoo and conditioner is quite drying and doesnt work well if you come from a more humid country. byo? theres a small supermarket nearby and area is quite walkable to the main tourist attractions. a mall nearby as well but didnt check that out. bedroom amenities are provided upon request. even though the ac didnt work at first but serviceman came by quickly to rectify. bed was comfy. tv casting doesnt work if youre looking to watch some shows. good stay though.

Good location. Room was big, modern, clean and comfortable. However, the room was only cleaned on every third day of the stay so we only stayed two nights so there isn't any room cleaning. Shower door does not close properly and the floor was wet. Breakfast buffet has good varieties. We enjoyed the breakfast. There is a laundry room which hotel guest can use for free. But there is only one washer and one dryer for the entire hotel guest. This is clearly insufficient. For big brand hotel like Marriott, they should provide more washer and dryer.

They were thoughtful enough to let me check in earlier than planned. The room was very spacious, and I was able to cook comfortably. It was a very satisfying stay.

This is a difficult hotel to review. The rooms we originally booked did not match the rooms that we were allocated. I understand that the hotel is an old building with a variety of styles of rooms, but the advertising is very misleading. With the help of the wonderful gentleman at the front desk, Noam(?), we shared our complaint and were given different rooms that were much better. Noam went above and beyond to make us feel accommodated and welcome throughout our stay. One thing to note is that the property doesn’t have USB charging points, so you will need an adapter. Finally, we did have a fire alarm that was very laissez faire (I ran down the WOODEN fire escape stairs in my socks to find the hotel staff (an older gentleman) not really doing a lot - and not really explaining what was going on) and the fire escape had A LOT of cleaning supplies and furniture that in a real situation would have cost lives - I do think this is something the property needs to rectify immediately.

I stayed at Novotel Strasbourg from 5–6 June. A special thank you to Nagee at the front office, who was extremely helpful throughout my stay and provided excellent service. The hotel's location is excellent, right in the city centre and within easy reach of attractions, restaurants, and shopping. However, this central location comes with significant noise. Even in the middle of the night, street noise was very noticeable. People talking loudly and creating disturbances on the street opposite the hotel could be clearly heard from the room. The room size was quite small, and the amenities were below my expectations for a hotel of this category. Overall, the location and helpful staff were positives, but the noise levels, room size, and limited amenities affected the overall experience.

What a fantastic hotel! I was genuinely surprised and delighted when I saw my room upon check-in. I had requested a quiet room and ended up with a corner room, which offered an amazing view from its corner windows. The warm sunlight streaming onto the corner sofa made for a super comfortable spot to relax and soak up the rays. The room design was very well thought out, and surprisingly, the bathroom featured a three-part separation (toilet, shower, and sink are separated). There was even a full cart for making hot water and coffee. It felt quite luxurious! The breakfast was incredibly rich and varied, and the front desk staff were very welcoming and frequently checked in to see how my stay was going. It truly was a surprisingly delightful experience. The location is also excellent; just over 200 meters away, there's a tram stop, and a few stops will take you right to the city center. It's perfectly situated away from the hustle and bustle of the central area. Highly recommend!

Nicely located best the train station and with the city center 10 minutes by foot. The hotel itself could use some renovation, it seemed old but okay for a short stay. As for the room, at first I was offered a wheelchair room, which had small windows, twin beds, was not cozy at all, and also lacked shower chair. So I asked to be provided with a superior studio that I initially booked :) The room was spacious, with double bed, mini kitchen, washing machine, fridge, dishes and some kitchen utensils. It was enough for a short stay. The one thing that surprised me was that toilet and bathroom were separated in different corners of the apartment: toilet at the entrance door, and bathroom next to the bed, so you need to turn around three corners to wash your hands 🤪 But the staff was helpful and overall I was satisfied with my stay. Thanks!

Nice hotel and satisfied with the stay. The room is quite big! In the city center, shopping is quite convenient! There is a barber shop opposite the hotel, and I went there to trim it. The personal problem is that the hotel is almost 1 km from the train station and the taxi is too close; The weather is hot, dragging the suitcase is a bit inconvenient, very embarrassing distance.

The hotel is very clean, beautifully decorated, and the rooms are spacious. The staff is very friendly and responsive. The location is perfect, right in the center of Strasbourg – 5/5. However, unfortunately, our room was street-facing, and it was a real sound nightmare: the tram passes right by and stops in front of our window. The noise is constant, as if we were next to an airport. For a 4-star hotel, this is unacceptable. The poor soundproofing makes the stay very difficult and prevents us from enjoying Strasbourg. Sleeping is impossible with all this noise, at least for me, which is a real shame. This 1* (which is already too much) is for the night noise; for everything else, I'd give it 5*. If you're a deep sleeper, this hotel is really good, but otherwise, I absolutely do not recommend it.