4-Star Hotels in Niigata City

The location of the ryokan was very quiet and the facilities were clean as it was a lot far from downtown by the beach. Very good for recreational purposes or enjoying hot spring baths Especially through the manager's Korean real-time translator, he was considerate to make language communication inconvenient at all Breakfast is buffet when there are many guests and if you are less, you will be given a separate award. The Kaiseki dishes in the evening are a bit ordinary with seafood as the main ingredient, and the hot springs have open-air baths. It's fantastic to see the sunset. I will visit again. However, there is no simple street to enjoy around, so the road to the city is a bit troublesome.

The hotel is located in a hot spring area, and I was satisfied with both the facilities and the staff service. I would like to visit again. However, when booking through Trip.com, the room details listed a ”bathroom” (”Smart Doire”), but in reality, it appeared to be a room previously used as a private dining room. I was extremely surprised to find that both the bathroom and the washroom were shared. Additionally, the soundproofing was almost non-existent, so I felt my privacy was practically non-existent. I am not sure if it was the hotel or Trip.com that stated ”there is a bathroom” and referred to it as a ”Smart Doire,” but seeing only that was confusing. I believe I might have made a different decision had they clearly stated beforehand that there was a ”shared bathroom,” ”shared washroom,” and ”poor soundproofing.” Of course, it does not seem that all rooms are in this condition. I hope they clarify this point in the future to prevent confusion for other guests. Whether it was the hotel or Trip.com, this was a first for me personally, and I am extremely dissatisfied with this aspect.