Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.0/10
Great
GGuest UserThe exterior is quite worn out. However, when you arrive, check-in is quick and efficient. The lounge has dorayaki, coffee jelly, ice cream and other items that children will enjoy. The room is quite average. They ask that you boil water before drinking. They bring it to you if you ask, but I wish they kept it on hand. Also, the futon is thin. These are the two negative points. The food is not extravagant, but the variety is sufficient and satisfying. The hall is rather bland for a dining area, though. What is particularly noteworthy here are the staff. You can feel that everyone is trying their best to provide the best hospitality possible. They are working very hard.
Llai quen WongBest location, which is near to Niigata JR Train station (with lots of restaurants, cafes, supermarkets & convi stores). Room is clean & spacious with affortable price, will conside to stay at the same hotel if return to Niigata again.
GGuest UserThe location is excellent, 3 minutes walk from Niigata Station, there is a convenience store downstairs, and there are many restaurants and food around.
The room is spacious, comfortable, bright and clean! Highly recommended
AAnonymous UserThe hotel was dated, using the physical key system for the room. Amenities were lacking compared to many other hotels. Room heating worked well but the water temperature was unstable. The room was dark even with all lights switched on.
炅炅熒【Excellent Location • Natural Sulfur Hot Springs • Heartwarming Late Night】
My stay at the Dormy Onsen Hotel in Niigata far exceeded my expectations, with every detail bringing surprises and satisfaction!
📍 Extremely Convenient Transportation
The hotel's location is perfect, just a 6-minute walk from Niigata JR Station. Even with luggage, it's easily accessible, making it incredibly convenient as either the starting or ending point of a trip.
☕ Thoughtful Welcome Treatment
Upon entering the hotel lobby, you're immediately greeted by a complimentary coffee machine. A free, unlimited cup of fragrant hot coffee instantly washes away travel fatigue, invigorating you and giving you energy for the rest of your trip (or shopping!).
♨️ Authentic Natural Hot Springs
The quality of the hot springs is the biggest highlight! The large public baths are divided into indoor and outdoor baths, all made with genuine natural hot spring water. The strong sulfur smell immediately upon entering is incredibly reassuring. The highlight is the open-air hot spring, cleverly designed with a cave theme. Gazing at the stars or the cave walls amidst the rising steam feels like stepping into a natural wonderland – a truly therapeutic experience.
🍜 Heartwarming Late-Night Dining Delight
The most delightful surprise is at night! Every night from 9:30 PM to 11:00 PM, the hotel offers complimentary ”Yonari Kisobaba” – steaming hot and delicious soba noodles to satisfy your hungry stomach after a soak in the hot spring. Not only that, but there are also complimentary Yakult, popsicles, and other snacks and drinks, all available 24 hours a day – this attentive care is simply wonderful!
From its location and service to its hot springs and thoughtful late-night snacks, this hotel demonstrates its dedication to its guests. It's definitely the perfect accommodation choice for a trip to Niigata that you'll want to return to again and again! Highly recommended for anyone looking for a high-value hot spring inn.
CChaitianくんThe service is very good, with free drink coupons. You can also go to the same hotel next door to experience the ceramic steam bath for 500 days, which is quite comfortable. The room is indeed small for a temporary stay. It is less than a five-minute walk from the station and convenient for eating. The big camera next door has everything, and there are many restaurants nearby.
IIYAClean and comfortable, very suitable for family travel, parking is also convenient. In short, it is highly recommended for parents and children. If you drive in Xinyi, choose this one, the service is great!
NNoel ReginaldEverything was smooth and pleasant from check-in to check-out. The only minor issue was that the air conditioning couldn’t be switched to cooling, as the hotel uses a central HVAC system that provides heating during the autumn season. Since the windows couldn’t be opened to let in cool air, the room felt a bit warm at times. Other than that, everything else was comfortable and enjoyable.
MMcMurrayEnjoyed my stay here I had a single standard room small room good price has everything you need. Located right in the city many food shops and izakaya restaurants around about a 10-minute walk from the main train station. I enjoyed my stay :)