4-Star Hotels in Te Anau

The surrounding environment is wonderful. I think I was comfortable at home. Hotel people are kind. It is hotel which we want to use on the next time.

Our family enjoyed our two days stay on this cosy small town on the visit to Milford Sound Cruise . We had the opportunity to taste local NZ foods without much disappointment. The minus point was we booked for 3 single beds room but was given 1 queen and 1 single , not matching the product description.

We love how spacious this motel is. It perfectly fitted the six of us and it’s sparkling clean. The host is very friendly and nice too. We were given two bottles of fresh milk too.

It was such a pleasure to stay here. The room was very clean, the location was great and every room has the parking spot right infront. Gaki is so helpful and nice! Thank you so much for making us feel so welcome!

I would have given this a 5-star rating. However, I deducted one star due to staff behaviour and a fire alarm that went off at 5:00 a.m., requiring guests to evacuate the hotel. Additionally, the staff could benefit from some customer service training, particularly in showing warmth and empathy toward guests. When we visited the front desk at 12:30 p.m. to enquire about an early check-in, the staff member was not at all understanding or accommodating. She bluntly say “No” and kept looking at her monitor without any reason.

This hotel is not recommended: 1. As a hotel located in Ti'anau, the entire hotel has more than ten parking spaces. The parking spaces have to be grabbed. I don't know if I thought it was in Queenstown. 2. The door lock is very old and difficult to open. At the beginning, I couldn't open the door after taking the key. I must open the lock at the same time + the door to push inside to open it. 3. The price is not cheap, the price is more than 900, the village inn next door is less than 800, and the so-called lake view room is also covered by the roof on the first floor of their house.