4-Star Hotels in Istanbul

A wonderful, new hotel with a convenient location. The street is quite quiet, the Bosphorus is nearby, and so is the Galata Tower. There are many cafes and cozy restaurants around, plus a pharmacy and a fruit shop within walking distance. The staff are simply amazing – check-in was fast, they were friendly, and room cleaning was top-notch. The rooms are bright with good soundproofing. They had everything except bathrobes: a garment steamer, kettle, cups (though no teaspoons), a fridge, safe, slippers, and so on. The toiletries were of good quality and had a pleasant scent. Highly recommend!

The hotel's location is a bit far from the Old Town, and the room was on the small side. However, it was very clean and provided disposable slippers. They offer free parking and the breakfast is purely Western, with limited variety but enough to fill you up. The price isn't particularly cheap.

We really liked this hotel; everything was very neat and cozy. The location is excellent; often in the evenings, we didn't even need transportation for walks because everything was close by. The staff was polite, friendly, and always smiling. If we ever decide to visit Istanbul again, we would definitely choose this hotel.

We enjoyed our stay at this hotel and liked its location. Staff are friendly and helpful and we appreciated the daily room cleaning and reset. The best feature of the hotel is that it is well situated to explore Istanbul and is about a 10 minute walk to the Sultanahmet Square where you will find many of the main attractions in Istanbul like Hagia Sophia and the Blue Mosque. There is a tram line station very close to the hotel and it is a short walk to Sirkeci metro station. It was a good base for us as we checked out the areas across the water. It is a little far from both airports with each taking about 1.5 hours to get to but we felt the location was worth the time. The room's decor was a bit aged but charming. The beds were comfy and you can get extra pillows here. The room ran a bit warm during our stay but it was a bit noisy outside with frequent tram trains and restaurants below so we kept the window shut. They do have air conditioning and a radiator but we felt the AC wasn't worth turning on during a cool stay in December. Our neighbours were a bit noisy and it kept my wife up but I had no issues sleeping. It was moderately inconvenient when the restaurant decided to pop their new year's eve decorations at 1 in the morning. The bathroom was good and clean with good shower pressure, soft towels and we appreciated the warming rack for the towels. They provide soap and shampoo in dispensers in the shower. The breakfast was decent enough to start the day. They had enough to do a Turkish style breakfast and most options were pretty light. They had some hot items like sausage, scrambled eggs and other options that changed daily. They also had an area for cold items like cheese, labneh, yoghurt, vegetables and some cold cuts. They had a limited selection of fruit with some oranges and apples. They also had coffee, tea, juice and water. I had an early check out on my last day and they made me a nice bagged lunch to go to the airport with and have me a big can of juice which was very nice. The hotel provides bottled water for guests as well as lots of tea for in room use. The hotel has a restaurant on site and a small outdoor patio that is open for lunch, dinner and late dinner. They have some spa and massage treatments that you can book at the front desk. There are quite a few bath, restaurants, shops and other experiences nearby. People in the area are very friendly, welcoming and will invite you into their shop or restaurant...frequently.

Our check-in experience was absolutely dreadful. It was clear the front desk and a staff member were colluding, attempting to downgrade us to a twin room that was barely cleaned, stuffy, and had a foul odor, not to mention being 20 square meters smaller than what we'd reserved. We had to strongly insist before they finally gave us our booked room. All the while, they kept exchanging knowing glances, lying that the hotel was full and ridiculously claiming the inferior room was actually an upgrade. We saw right through their scam and absolutely refused to let them succeed. Only when they realized they couldn't fool us any longer did they reluctantly hand over the keys to our actual room. Thankfully, the barbecue restaurant downstairs was fantastic, and we even found some great dried apricots at the supermarket across the street.

Beautiful hotel, comfortable room, pleasant staff, full breakfast.

Welcoming Staff: The best experiences involved staff who were attentive, knowledgeable, and made guests feel genuinely valued. Comfortable Environment: A clean, pleasant, and not overly noisy environment is crucial, with comfortable seating being a key factor. Personalized Attention: Staff who went out of their way, such as providing recommendations or recognizing regulars, made a lasting impression

Bad experience staff were not so friendly or polite little rude at times. Apartment was not 5* the finishing touches were very poor! Plug sockets not working. No cooking equipment had to ask for fresh towels after 2 days. Major accident happened in shower where the glass door fell off and landed over my husband and cut him badly. No sorry or apologies moving room with zero help. Not impressed.

We wanted to stay at Asian side before going to European side, this hotel is in the city place of atesahir . By bus you can find great breakfast and dinner options and also buy bus you can go for some shopping. You can also go by bus to nearby scenic places like kadikoy Sahili and other places you like , great big rooms with sofa and kitchen fridge etc iconic view … sea side or city view you choose while booking . Highly recommend it great hotel

I am writing to provide feedback regarding my check-in experience on the night. Unfortunately, the initial interaction with the nightshift receptionist was highly unsatisfactory and dumb. Upon arrival, the porter appeared unwell and was notably discourteous. He was unable to efficiently process my check-in, which caused a significant delay - I arrived early and there were rooms available but instead of earning a guest you letting people move a way. After a long journey, this was a disappointing welcome. Thankfully, the receptionist, Mert, provided excellent service. He was professional, polite, and clearly explained the hotel's procedures. His assistance turned a negative situation into a positive one. This feedback is to have a word with your night receptionist please. Also, I booked a room with partial sea view but given a room that views the city but the view is nice and room is nice.